agile training model - enterprise wide task training mastery
DESCRIPTION
Training is NOT Education! Training is task driven, while Education is concept driven and relatively task free. This is why the educational model is ineffective as n enterprise training tool. Agile training is the first cognitive learning model designed especially for task and procedural training so necessary to profit. Training is performance focused. Objective measures of accomplishment are the only criteria for success. The Agile Training Model described in this short slide deck is the prelude to a sea change, a full paradigm step up in the world of enterprise wide training. it is training for profit! Agile training is performance based.TRANSCRIPT
“Training is a hole in the organization into which wePour money ...”
Production Supervisor
largest US manufacturer
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Jerome PeloquinOrganizational Psychologist717 Lawrence Street, NEWashington, DC 200171+410-227-0498Email: [email protected]
• Cuts Training Time• Improves Performance• Reduces Costs• Improves Profits
Cost FactorsAnalysis and Development
•Course Design
•Material
• Development
Delivery
•Instructor Time
•Materials
•Administration
Trainees
•Wages
•Benefits
•Overhead
Cuts Training Time andEliminates Costly Mistakes
(depending upon numbers Trained ...could be millions)
Human Capital
Average Exemplar
Human Capital
AverageNew Average
Greatly Improved Productivity
EconomicGain
Du
DutyTask
DecisionLogic
Procedures
Note: Drop Shadow boxes like this:Are multi-step procedures and canBe found here.
1. Teach The Concept2. Teach Critical Tasks3. Teach Job Aid Use4. Provide Task Practice5. Certify
Start
TeachConcept
TasksCritical
?
Train ToRecall
TeachJob Aid
TaskPractice
(Simulation)
TaskCertify
?
One PassReview
Yes
No
No
END
At the block diagram level
Drill and Practice to Mastery
Prompted and Unprompted Practice
Observation of Performance
The traditional ISD model is used to create instructional objectives and single concept training. adults need only minimal models and can easily extrapolate. Concepts are taught at the block diagram level.
A B C
A simple one pass review through the materials is sufficient since the job aid isavailable for on the job performance reference
Full drill and practice with is necessarysince tasks will be performed immediatelyThese tasks require rote memorization andMust be fully trained to recallAs they will have significant value to the company.
Once in short term memory, tasks must be practiced until fully integrated and canBe performed accurately and quicklyWithout reference to job aid if necessary.computer simulation is often used here.
The Performer is observed by a trainedEvaluator. The criteria for success is 100%It is a two step certification. The learner is certified at the end of training and on the by their immediate supervisor.
Copyrihgt 2013 Jerome J. Peloquin
Job Aid – A graphic reference tool used during training and on the job to assure accuracy of performance
To Eliminate Rote Memorization
The Job Aid reduces the need for rote memorization and allows people to apply the thought processes of the expert
• Reduce cost and improve productivity• Institutionalize best practices.
Job
Duty
Task
Procedure
DecisionLogic
• Job• Duty• Task• Procedure• Decision Logic
Th
Job Aid
The Shift Management System
• No Cross Referencing• Cross Train Eveyone• All info in Single Frame• 30 sec Time to Task• Easy Transfer to Tablet• Graphic Carries Message• Few Words• Use During Training• Replaces ‘Manuals’• Task Certify Everyone
Jerome PeloquinOrganizational Psychologist717 Lawrence Street, NEWashington, DC 200171+ 410-227-0498Email: [email protected]