agnes bradier deputy head of unit egovernment directorate general information society...

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Agnes Bradier Agnes Bradier deputy Head of Unit eGovernment deputy Head of Unit eGovernment Directorate General Information Society Directorate General Information Society [email protected] [email protected] European Commission Perspective on European Commission Perspective on eGovernment eGovernment ISSS/LORIS Prague, 29 march 2004

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Page 1: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

Agnes BradierAgnes Bradier

deputy Head of Unit eGovernmentdeputy Head of Unit eGovernment

Directorate General Information SocietyDirectorate General Information Society

[email protected]@cec.eu.int

Agnes BradierAgnes Bradier

deputy Head of Unit eGovernmentdeputy Head of Unit eGovernment

Directorate General Information SocietyDirectorate General Information Society

[email protected]@cec.eu.int

European Commission Perspective European Commission Perspective on eGovernmenton eGovernment

European Commission Perspective European Commission Perspective on eGovernmenton eGovernment

ISSS/LORIS Prague, 29 march 2004

Page 2: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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Lisbon Strategy

“EU: Largestknowledge-basedeconomy by 2010”

EnlargementEnlargement

Candidate countries

were full partners in FP5

ERA: EuropeanResearch Area

ERA: EuropeanResearch Area

FP6, Eureka, COST, national RTD programmes… towards a

‘single market for research’

Broadband access, e-business, e-government,

security, skills, e-health, ...

Other policiesOther policies

Single market, single currency, transport, security, sustainable

development, ...

EU vision-driven policies EU vision-driven policies

Page 3: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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Europe‘s Challenges:The EU in 2004

Europe‘s Challenges:The EU in 2004

EU-15 Austria, Belgium, Denmark, Finland, France, Germany,

Greece, Ireland, Italy, Netherlands, Luxembourg,

Portugal, Spain, Sweden, UK

EU-15 Austria, Belgium, Denmark, Finland, France, Germany,

Greece, Ireland, Italy, Netherlands, Luxembourg,

Portugal, Spain, Sweden, UK

10 new Member States joining

Cyprus, Czech Rep., Estonia,Hungary, Latvia, Lithuania,

Malta, Poland, Slovenia, Slovakia

10 new Member States joining

Cyprus, Czech Rep., Estonia,Hungary, Latvia, Lithuania,

Malta, Poland, Slovenia, Slovakia

joining in 2007 Bulgaria, Romania

no date for Turkey

joining in 2007 Bulgaria, Romania

no date for Turkey

EU-15

citizens: 370 million

GDP: € 8,500 bn

EU-25

citizens: 445 million

GDP: € 8,860 bn

EU-28

citizens: 541 million

GDP: € 9,450 bn

45% additional brainpower 45% additional creativity

Page 4: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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eEurope 2005 & FP6 IST eEurope 2005 & FP6 IST eEurope 2005 & FP6 IST eEurope 2005 & FP6 IST

ERA IST in FP6 IST in FP6

eEurope 2005 eEurope 2005

- Wider adoption of IST- Stimulating demand - Identifying user needs

Longer term visionBest practicesResearch infrastructure

By 2005, Europe should have:By 2005, Europe should have:•modern online public servicesmodern online public services•a dynamic e-business environmenta dynamic e-business environment•widespread availability of broadbandwidespread availability of broadband•a secure information infrastructurea secure information infrastructure

Interlinked objectives but different time scales

Page 5: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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eGovernment PolicyeGovernment PolicyeGovernment PolicyeGovernment Policy

Communication on eGovernment, 26 Sept 2003 Communication on eGovernment, 26 Sept 2003

• Why eGovernment:Why eGovernment:

A means for the mA means for the modernization of public administrationsodernization of public administrations

• What is eGovernment:What is eGovernment:

ICT + organisational change + new skills ICT + organisational change + new skills

in public administrations, in public administrations,

in order to in order to

improve public servicesimprove public services and and

democratic processesdemocratic processes and and

strengthen strengthen support to public policiessupport to public policies

• Public sector: Public sector:

Government revenues are 45% of GDP, public sector as buyer in EU is 21 % of GDP, Government revenues are 45% of GDP, public sector as buyer in EU is 21 % of GDP, ICT in public administrations is €30 billion p.a. ICT in public administrations is €30 billion p.a.

Page 6: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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Public sector is challenged to…Public sector is challenged to…Public sector is challenged to…Public sector is challenged to…

• Help boost economic growth and innovationHelp boost economic growth and innovation

• Cut red tape, eliminate queues, high quality services,…Cut red tape, eliminate queues, high quality services,…

• Close the democratic deficit, restore democratic ownershipClose the democratic deficit, restore democratic ownership

• Cope with demographic change, e.g. ageing, immigrationCope with demographic change, e.g. ageing, immigration

• Safeguard liberty, justice, securitySafeguard liberty, justice, security

• Deepen internal market and convergence in enlargementDeepen internal market and convergence in enlargement

• Optimize multi-level governance (local…regional …Optimize multi-level governance (local…regional …national...European...international)national...European...international)

• And…all of this within tight budgets…lean yet attractive…And…all of this within tight budgets…lean yet attractive…

Page 7: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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Role of eGovernmentRole of eGovernmentRole of eGovernmentRole of eGovernment

• Enabling public administrations to better cope Enabling public administrations to better cope with these challenges and to implement good with these challenges and to implement good governancegovernance

• Enabling a public sector which is:Enabling a public sector which is:

• Open and transparentOpen and transparent – accountability – accountability

• InclusiveInclusive - at the service of all - at the service of all

• ProductiveProductive – maximum value for taxpayers money – maximum value for taxpayers money

Page 8: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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eGovernment State of PlayeGovernment State of PlayeGovernment State of PlayeGovernment State of Play

• Much progress in online availabilityMuch progress in online availability

• 45% in 2001 45% in 2001 60% in 2002 60% in 2002

• High growth rates in online availabilityHigh growth rates in online availability

• National action plans and strategiesNational action plans and strategies

• Differences in approaches and administrationsDifferences in approaches and administrations

• From availability to usage and benefitsFrom availability to usage and benefits

Page 9: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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Key Elements of eGovt RoadmapKey Elements of eGovt RoadmapKey Elements of eGovt RoadmapKey Elements of eGovt Roadmap

• Advancing: Advancing:

• multi-platform access, multi-platform access,

• identity management,identity management,

• interoperability,interoperability,

• pan-European services, pan-European services,

• innovation innovation

(research, pilots, implementation, coordination (research, pilots, implementation, coordination where needed; action at all appropriate levels)where needed; action at all appropriate levels)

• Accelerating best practice exchangeAccelerating best practice exchange

• Financing, economics, benefits, indicatorsFinancing, economics, benefits, indicators

Page 10: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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Council of Ministers confirmed and Council of Ministers confirmed and reinforced the roadmap (20 Nov 2003)reinforced the roadmap (20 Nov 2003)

Council of Ministers confirmed and Council of Ministers confirmed and reinforced the roadmap (20 Nov 2003)reinforced the roadmap (20 Nov 2003)

• Pan-European services: demand study; pilots; interoperable Pan-European services: demand study; pilots; interoperable European authenticationEuropean authentication

• Identifying remaining legal and regulatory barriers in Identifying remaining legal and regulatory barriers in Member States and at European levelMember States and at European level

• Strengthening innovation: pooling excellence, expertise Strengthening innovation: pooling excellence, expertise centers, reinforced research collaborationcenters, reinforced research collaboration

• Reinforced coordination between EU programmesReinforced coordination between EU programmes

• Guidance for access to finance and modalitiesGuidance for access to finance and modalities

• Expenditures, economics, usage-based indicators Expenditures, economics, usage-based indicators

• Best practice frameworkBest practice framework

Page 11: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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GPTransfer tools

legal, technical, skills,organizational, funding

GPAssessment

self or expert

criteria,methodologies,tools

GPLabels

cases, events,networks

GPCases DBcases, analyses

demos

GPPartner sitescases; info;expertise,

actions

GPEvents

local, regional, national,EC, private

GPDescriptionTemplate

Good Practice Framework in eGovernment inGood Practice Framework in eGovernment in

Page 12: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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FP6 projects from Call 1FP6 projects from Call 1FP6 projects from Call 1FP6 projects from Call 1

• GUIDE: identity managementGUIDE: identity management

• TERREGOV: one-stop integration platformTERREGOV: one-stop integration platform

• EMAYOR: security levels administration-citizenEMAYOR: security levels administration-citizen

• COSPA: open source for office productivityCOSPA: open source for office productivity

• HOPS: inclusive access with voice technologyHOPS: inclusive access with voice technology

• USEMEGOV: mobile eGovernmentUSEMEGOV: mobile eGovernment

• INTELCITIES: open cross-border platformINTELCITIES: open cross-border platform

• FLOSSPOLS: open source studyFLOSSPOLS: open source study

• QUALEG: automatic handling citizen queriesQUALEG: automatic handling citizen queries

• ONTOGOV: semantics for life-cyle design of public servicesONTOGOV: semantics for life-cyle design of public services

• SAFIR: multimodal, multilingual, voice interactionSAFIR: multimodal, multilingual, voice interaction

• EUSER: benchmarks in eGovt, eHealthEUSER: benchmarks in eGovt, eHealth

Page 13: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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Implementing Policy:Implementing Policy:Future R&DFuture R&D

Implementing Policy:Implementing Policy:Future R&DFuture R&D

• Innovation in technology and organizationInnovation in technology and organization

• Call 3 (draft):strengthening the integration of Call 3 (draft):strengthening the integration of research; opening May 2004; closing Sept 2004research; opening May 2004; closing Sept 2004

• Call 4 + 5: currently determining R&D priorities Call 4 + 5: currently determining R&D priorities

workshop 8 Dec 2003: rich set of ideas, see Webworkshop 8 Dec 2003: rich set of ideas, see Web

• in-depth workshops May 2004in-depth workshops May 2004

• Call 4 launch around IST Conference (15-17 Nov Call 4 launch around IST Conference (15-17 Nov 2004, The Hague, NL)2004, The Hague, NL)

Page 14: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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Summary of ActionsSummary of ActionsSummary of ActionsSummary of Actions

• 12-13 Feb: eDemocracy seminar Brussels12-13 Feb: eDemocracy seminar Brussels

• March: Good practice framework - public commentsMarch: Good practice framework - public comments

• 22 March: 22 March: Community support for eGovernment projects in Acceding Community support for eGovernment projects in Acceding Countries, BrusselsCountries, Brussels

• 27 April: Good practice framework launch, Brussels27 April: Good practice framework launch, Brussels

• 4-5 May: 4-5 May: R&D workshops (workprogram consultation), Brussels R&D workshops (workprogram consultation), Brussels

• 26 May: eGovernment in LA, Chile26 May: eGovernment in LA, Chile

• May-Sept: Call 3 IST programmeMay-Sept: Call 3 IST programme

• End 2004: Call 4 IST programmeEnd 2004: Call 4 IST programme

• Expected also:Expected also:

• local & regional interoperability studylocal & regional interoperability study

• legal issues in eGovernment actionlegal issues in eGovernment action

• economics of eGovt / new indicators studyeconomics of eGovt / new indicators study

Page 15: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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SummarySummarySummarySummary

• World-class public administrations, supported by World-class public administrations, supported by eGovernment, are key for the Lisbon strategy eGovernment, are key for the Lisbon strategy

• eGovernment policy framework, with strong political eGovernment policy framework, with strong political supportsupport

• Roadmap towards widespread eGovernment in Europe, Roadmap towards widespread eGovernment in Europe, realizing more benefits in Europe, strengthening innovationrealizing more benefits in Europe, strengthening innovation

• Policy - good practice/ implementation Policy - good practice/ implementation -- innovation: innovation: maximizing benefits, reality check, preparing for futuremaximizing benefits, reality check, preparing for future

eGovernment: a eGovernment: a key priority in the EUkey priority in the EU

Page 16: Agnes Bradier deputy Head of Unit eGovernment Directorate General Information Society agnes.bradier@cec.eu.int Agnes Bradier deputy Head of Unit eGovernment

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More…More…More…More…

eGovernment research websiteeGovernment research website

http://europa.eu.int/egovernmenthttp://europa.eu.int/egovernment

(or search for “egovernment research”)(or search for “egovernment research”)