aim loss adjusting

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AIM LOSS ADJUSTING Loss Adjusting AIM Loss Adjusting What is Loss Adjusting? AIM Loss adjusters are independent claims professionals on negotiation and compensation, typically engaged by insurers, P&I, underwriters, government agencies or corporate entities to investigate, inspect and survey, adjust and manage complex or contentious losses so that informed decisions may be made on resolution of a claim, including whether the is claim covered under the policy, what the value of the claim ought to be, and who should be held responsible for the loss. Email: [email protected], [email protected], cell: +84903615612. What is Liability Loss Adjusting? Liability loss adjusting is a highly specialised field of loss adjusting that deals with claims by third parties against a policy holder. These may include accidents resulting in personal injury or property damage arising from a policy holder’s alleged negligence or wrongdoing, product failures, and professional negligence claims. As well as establishing the circumstances in which a loss occurred, the liability adjuster will also determine the cause of a loss, the value or quantum of the claim, whether the claim is covered by the insurance policy, and who is at fault for the loss.

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Page 1: AIM LOSS ADJUSTING

AIM LOSS ADJUSTING

Loss Adjusting

AIM Loss Adjusting

What is Loss Adjusting?

AIM Loss adjusters are independent claims professionals on negotiation and compensation,

typically engaged by insurers, P&I, underwriters, government agencies or corporate entities to

investigate, inspect and survey, adjust and manage complex or contentious losses so that

informed decisions may be made on resolution of a claim, including whether the is claim covered

under the policy, what the value of the claim ought to be, and who should be held responsible for

the loss. Email: [email protected], [email protected], cell: +84903615612.

What is Liability Loss Adjusting?

Liability loss adjusting is a highly specialised field of loss adjusting that deals with claims by third

parties against a policy holder. These may include accidents resulting in personal injury or property

damage arising from a policy holder’s alleged negligence or wrongdoing, product failures, and

professional negligence claims.

As well as establishing the circumstances in which a loss occurred, the liability adjuster will also

determine the cause of a loss, the value or quantum of the claim, whether the claim is covered by

the insurance policy, and who is at fault for the loss.

Page 2: AIM LOSS ADJUSTING

The adjuster’s findings, which may include sworn witness statements, expert evidence,

photographic schedules and discoverable documents, are set out in a report submitted to the

instructing principal.

Benefits of Liability Loss Adjusting

Liability Loss Adjusters are there to assist key stakeholders in times of loss or trauma. They are the

'bridge' between the insurer and the insured. Through early intervention and thorough

investigation, the adjuster aims to establish an outcome that is fair and reasonable to all parties.

Why Choose AIM Loss Adjusting?

AIM Loss Adjusting takes a best-practice approach to investigating and adjusting liability claims.

AIM team of dedicated and experienced liability practitioners, many of whom are legally qualified,

offer a wealth of experience in dealing with the full range of liability claims. Whether it be small

property or personal injury claims to complex and sensitive liability matters, AIM experts have the

experience and knowledge to assist.

AIM Claims – Loss Adjusting Services

AIM Claims – Loss Adjusting Services has a proven track record in minimizing claims costs for

clients across a broad range of industries of agriculture & foods, industry and marine. AIM claims -

adjusting services are tailored to add value and exceed client expectations. AIM expertise and

experience covers the full spectrum of claims classes including:

Liability

Property/ISR

Motor

Page 3: AIM LOSS ADJUSTING

Personal Accident

Fidelity

Carrier Transit

Shipping

Marine & Cargo

AIM offers a full range of claims – loss adjusting management services including:

Audit and Review (including Cover holders)

Claims and Litigation Management

Inspection and Survey

Investigation

Conciliation

Consulting

Dispute Resolution

Financial Analysis

Fraud Detection

Litigation Support

Reinsurance Recovery

Under Excess Claims Management

Attorney

Page 4: AIM LOSS ADJUSTING

AIM Claims – Loss Adjusting Field

Field of AIM Claims – Loss Adjusting are industries of agriculture & foods, industry and marine,

shipping and transportation as followings:

Aerospace

Community & Lifestyle

Construction

Energy

Food & Agribusiness

Government (Public Sector)

Local Community

Insurance Services

Manufacturing

Marine & Shipping

Mergers & Acquisitions

Mining

Personal Insurance

Professional, Executive

Financial

Real Estate

Retail

Page 5: AIM LOSS ADJUSTING

Small Business

Technology

Trade Credit & Import

Domestic & Export

Transport & Logistics

Others

Contact us

See more

Aerospace field:

AIM team has a broad customer focus, with extensive knowledge on a number of Aerospace

segments, including:

Airlines (Domestic, Regional and Global)

Airports, Airfields and Landing Strips

Fixed and Rotor Wing Operators

Hangarkeepers

Manufacturers

Maintenance, Repair and Overhaul facilities (MROs)

Ground Handlers including aviation refuellers

Flight Training Schools

Aero Clubs

Page 6: AIM LOSS ADJUSTING

What AIM Offer Claims – Loss Adjusting of Aerospace field:

AIM offerings claims – loss Adjusting of aerospace field include all manner of insurance and risk

advisory solutions, survey & inspection, investigation and recovery from the simple to the complex.

This includes placement of all forms of insurance coverage, with associated claims management

and technical support, through to risk management.

AIM Aerospace insurance claims – loss Adjusting include:

Aircraft (Hull and Liability)

Non-owned Aircraft Liability

Hull War

Loss of Pilot Licence

Airport Owner and Operator

Hangarkeeper’s liability

Ground Handlers’ Liability

Aviation Products Liability

AIM has a proven track record of delivering a broad range of market leading products and services

to AIM clients.

What AIM Offer Claims – Loss Adjusting of Community & Lifestyle Insurance field:

Not for Profit Organisations

All associations and not for profit businesses require insurance to protect against risks associated

with their ongoing activities whilst providing value for money. AIM offerings claims loss adjusting for

not for profit organisations that have the following characteristics:

Page 7: AIM LOSS ADJUSTING

Provide services to the broader community;

Have a turnover/funding

Do not distribute profits to members; and

Have a large volunteer workforce.

Workers Compensation / OH&S exposures

Faith Based

Property, including Revenue

Liability, across all activities

Workers’ Compensation / OH&S exposures

Protection for Volunteer Workforce

Education

Independent schools

Universities

Any other tertiary education facilities

Hospitality & TAIMism

Hotels

Golf cAIMses

Resorts

Wineries

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Health Services

Aged care facilities

Hospitals

Disability services

Allied health care serviced

Life Sciences

Globalisation

Tough legal and regulatory environments

Complex supply chains

Intense competition

Clinical trials

What AIM Offer Claims – Loss Adjusting of Construction Insurance field:

AIM personal specialise in construction (Specialists in Heavy Industry), giving us the knowledge,

experience and skills to respond to Client businesses complex risk exposures. We are aware of

the many challenges that influence the construction industry and impact client business.

AIM Heavy industry and other construction teams have vast Claims – Loss Adjusting insurance &

risk experience in all facets of construction including:

Buildings

Residential Building

Commercial Building

Industrial Building

Page 9: AIM LOSS ADJUSTING

Energy

Renewables

Oil & Gas

Coal

Nuclear

Power

Infrastructure

Road

Rail

Ports and Water

Engineering

Heavy

Civil

What AIM Offer Claims – Loss Adjusting of Energy Insurance field:

Energy Insurance Specialists

AIM people specialise in the Energy industry, giving us the knowledge, experience and skills to

conceive, design and place tailor made insurance and risk management solutions.

AIM client list includes National Energy companies, Global Multinational companies, Independents,

Contractors and Consultants.

Page 10: AIM LOSS ADJUSTING

Superior Market Strength

Working closely with AIM specialist Energy team, consists of a highly experienced team of

placement professionals unmatched by AIM competitors, providing AIM clients superior negotiation

leverage with senior insurer decision makers, delivering best placement outcomes.

Areas of Energy Expertise

AIM areas of risk and insurance expertise for Energy clients extend to:

Onshore and Offshore Drilling Contractors

Onshore and Offshore Exploration and Production Companies

Onshore and Offshore Oilfield Service Contractors

Integrated Oil Companies

Onshore and Offshore Pipeline Operators

Terminal and Storage Facility Operators

Refining, Processing and Marketing Companies

Offshore Construction Contractors

Power Generation and Utilities

Renewable Energy Producers

Liquefied Natural Gas (LNG)

What AIM Offer Claims – Loss Adjusting of Food & Agriculture business Insurance field:

Food & Agriculture business

Food and Agriculture business refers to the various businesses involved with the production of

food, beverage and natural resAIMces such as timber, including farming and contract farming,

seed supply, agrichemicals, farm machinery, manufacturing, wholesale and distribution, processing

Page 11: AIM LOSS ADJUSTING

Major activities in the Food & Agriculture business sector include:

Agriculture

Horticulture

Fishing

Aquaculture

Forestry

Meat Production

Dairy Production

Food & Agribusiness Specialists

AIM is a specialist provider of insurance broking and risk management services to the Food and

Agriculture business industries. We are aware of the latest issues in the Food and Agriculture

business sectors and how they impact upon cleint business.

Deeper Understanding

Being specialists, AIM clients benefit from AIM’s in-depth understanding of their insurance and risk

management needs. This enables us to deliver to Client business, the most cost effective and

efficient placements possible.

Tailored to client needs

AIM team has the experience and knowledge to design, structure and assist Client Food &

Agribusiness organisation to arrange insurance programs to suit Client needs. AIM is also able to

offer Client business a total solution to managing Client risks, complimenting insurance protection

with a range of risk management services.

Page 12: AIM LOSS ADJUSTING

What AIM Offer Claims – Loss Adjusting of Government - Public Sector Insurance field:

Government - Public Sector

AIM Public Sector provides products and services to all sectors of governments across Vietnam.

Recognised as a clear market leader, the Public Sector team offers unparalleled expertise to all

public sector clients. Services include:

General insurance broking and associated services for all Government related industries.

Management of self insured funds including Liability, Workers’ Compensation, Property and

Fidelity Guarantee.

Design and placement of national reinsurance programmes.

Claims Management, Risk Management, Loss Adjusting, Workers Compensation and

associated services.

What AIM Offer Claims – Loss Adjusting of Local Community Insurance field:

Local Community Insurance Services

Insurance for not for profit clubs, community groups and organisations.

Local Community Insurance Services (LCIS) has been established to manage the special

insurance needs of clubs, community groups and not for profit associations and is supported by

Local Government Associations..

AIM is to make appropriate insurance cover accessible, affordable and easy for community groups

and associations so they can concentrate on developing the activities, programmes and events

that they are really focussed on, as well as ensuring that Council requirements are efficiently met.

Page 13: AIM LOSS ADJUSTING

What AIM Offer Claims – Loss Adjusting of Manufacturing Insurance Insurance field:

Manufacturing Insurance

Manufacturing

The Manufacturing segment is made up of a number of insurance broking specialists who have a

thorough understanding of the risks involved in the manufacturing industry, particularly the

engagement in safety critical activities and the pre-exposed, unique risks that occur throughout the

development of innovative and sophisticated technology and manufacturing processes.

Insurance Brokers & Claims – Loss Adjusting of Manufacturing Insurance Insurance field for the

Manufacturing Industry, including:

Cement manufacturers

Timber merchants

Mining products

Construction products

Specialist products

Engineering

Electronics and Electrical

Importers and Distributors

Scientific / Technical products

Page 14: AIM LOSS ADJUSTING

AIM tailored service approach ensures that we have a thorough understanding of yAIM business

and its individual risk and insurance needs. This strong customer focus, combined with AIM

position as one of Australia’s top insurance brokers, means that you can focus on the management

of yAIM business knowing that yAIM assets, revenue stream and employees are properly

protected.

Specialist Insurance Solutions

AIM offers you a wide range of insurance solutions and services, such as:

Insurable Risk Profiling

Business Interruption Reviews

Directors’ and Officers’ Liability

Product Recall

Statutory Liability

Machinery Breakdown

What AIM Offer Claims – Loss Adjusting of Marine & Cargo in shipping Insurance field:

Marine & Cargo in shipping Insurance

AIM Marine & Cargo in shipping are a specialist broker with expertise & resources to offer

innovative insurance covers including Risk Management business solutions to our existing and

prospective customers.

AIM has elected to employ dedicated personnel within the marine & cargo in shipping field. This is

one of our competitive advantages, where we offer specialist expertise to cater for the ever

evolving marine & cargo in shipping insurance industry.

Page 15: AIM LOSS ADJUSTING

Marine cargo involving import and export risks, domestic transport and stock throughput

Fresh produce export and trade

Logistics and supply chain management

Port risks, terminals and stevedores

Road Hauliers

Container Operators

Freight Forwarders/Customs Brokers

Transport Operators

Ship Repairers liability

Marina Operators liability

Builders risks

Risk management

Contractual advice

Claims management

Self insurance/risk reward insurance programmes

Commercial Hull and Protection and Indemnity

In shipping

What AIM Offer Claims – Loss Adjusting of Mergers and Acquisitions (M&A) Insurance field:

Mergers and Acquisitions (M&A) Insurance

Page 16: AIM LOSS ADJUSTING

What is Mergers and Acquisition (M&A) Insurance?

M&A insurance, or transaction liability insurance, is designed to cater for the varying, one-off

liabilities that arise out of corporate transactions on either the side of the buyer or the seller.

Importantly, whilst risk transfer is a vital benefit of M&A insurance, the products are also regularly

used as a strategic tool to help enable the deal to proceed, to improve a negotiating position or

even to enhance the overall outcome of the transaction itself.

M&A policies are widely used by Private Equity, both at investment and exit, and by corporations

either when dealing with a financial party or in a private company transaction.

The structuring of a solution will always focus around a need for a bespoke policy wording,

reflecting the fact that each transaction is different. There are also certain instances when a policy

can be used for general corporate purposes, outside of an M&A scenario, particularly for tax or

litigation matters.

Why Mergers and Acquisitions (M&A) Insurance?

Although not an exhaustive list, M&A insurance is commonly used in the following circumstances:

Need for a clean exit

Increase warranty protection where sale agreement warranty cap is too low

Take a deal breaker or other known matter off the table

To facilitate deals

Unlock funds reserved against potential liabilities

‘Price’ deal risk

Page 17: AIM LOSS ADJUSTING

IPO exit for Private Equity

Escrow replacement

Protect a buyer against the long term financial stability of a seller

Bridge a gap between the parties

Strategic use as a transaction ‘tool’ to maximise a negotiation position or improve deal

outcome.

M&A Insurance Specialists

AIM recognises that each M&A deal is unique. There will be a variety of hurdles to overcome

during the lifespan of a transaction. Many of these hurdles can be anticipated, some cannot. Deals

are almost always time critical. This is why experience counts so much.

What AIM Offer Claims – Loss Adjusting of Mining Insurance field:

Mining Insurance

The AIM Mining specialise in providing comprehensive insurance and risk management solutions

for principals, contractors and financiers in the resources and mining industry.

Catering to all facets of the mining sector through the complete mining cycle, whether exploring,

planning, construction, mining expansion or care & maintenance, AIM’s innovative and exclusive

industry leading insurance and risk solutions allows our client partners to confidently focus on their

business growth.

Specialised Mining Professionals

Page 18: AIM LOSS ADJUSTING

Currently consisting of over 100 dedicated mining professionals globally we are able to provide,

through our global offices and strategic partners, an insurance programme and risk management

structure designed to individual business needs.

With local knowledge and global strength, AIM Speciality Mining is the partner of choice for many

discerning mining executives.

What AIM Offer Claims – Loss Adjusting of Personal Insurance field:

Personal Insurance

Household Insurance

Private Motor Insurance

Business Insurance

Office Insurance

Farm Insurance

Personal Accident Insurance

OnePath Life Insurance

General and Products Liability Insurance

Travel Insurance

Commercial Motor and Fleet Insurance

Dirt Bike Insurance

Road Bike Insurance

Community Insurance

Page 19: AIM LOSS ADJUSTING

What AIM Offer Claims – Loss Adjusting of Professional Executive and Financial Risk Insurance

field:

Professional Executive and Financial Risk Services

AIM’s professionals specialise by product line as well as by industry.

Areas of expertise include:

Professional indemnity insurance

Directors’ and officers’ liability insurance

Prospectus liability insurance

Investment managers’ insurance

Medical malpractice insurance

Information technology liability insurance

Crime insurance and

Employment practices liability insurance

Services

Top-Up PI for Law Firms

Accountants PI

IT Liability Insurance

Financial Planners PI

Page 20: AIM LOSS ADJUSTING

What AIM Offer Claims – Loss Adjusting of Real Estate Insurance field:

Real Estate

Whether buying, selling, building, holding or managing property portfolios, AIM’s Real Estate

insurance and risk management team provides a broad range of risk solutions tailored to meet the

needs of Property Investors. AIM’s experienced Real Estate insurance and risk management

specialists have a comprehensive understanding of this industry and its associated risks.

AIM is able to provide insurance and risk management solutions to a range of Real Estate clients

including:

Commercial landlords with diversified portfolios of retail, office and industrial risks

Property portfolios of Real Estate Investment Trusts

Private property investors

Financial institutions

Superannuation scheme assets

Property managers

Asset managers of property portfolios

What AIM Offer Claims – Loss Adjusting of Retailers Insurance field:

Retailers Insurance

Retail

AIM Retail is a specialist segment, providing tailored insurance solutions to protect the assets,

liabilities and people of organisations within the Retail industry.

Page 21: AIM LOSS ADJUSTING

Retail Insurance Specialists

AIM offers a wide range of specialised insurance broking and risk management services to the

Retail industry. AIM provides our clients with access to a nationally integrated team of experienced

insurance brokers. AIM’s specialists understand the risk and insurance needs of the Retail industry

and will work with you to develop a comprehensive and cost-effective solution that fits the

individual needs of client business.

AIM can manage insurance solutions for all sub-sectors of the Retail industry, including:

Clothing and Footwear

Electronics

Food and Beverage

Furniture

Hardware

Homewares

Jewellery

Insurance tailored to your needs as a retailer

At AIM, we are able to offer you a holistic approach to managing your risks, complementing

insurance protection with a range of risk management and consulting services.

Page 22: AIM LOSS ADJUSTING

What AIM Offer Claims – Loss Adjusting of Product and Service Insurance field:

AIM’s Retail Insurance broking team works to provide you with comprehensive and cost effective

insurance and risk solutions designed to suit your needs. Clients benefit from our strength in

identifying, analysing, negotiating and managing issues such as:

Crime

Directors’ & Officers’ liability

Employment Practices liability

Machinery Breakdown

Marine and Transit

Mergers and Acquisitions

Occupational Health and Safety (OHS) services

Product Recall

Professional Indemnity (including Franchisor Professional Indemnity)

Property including business interruption

Public and Products Liability including Errors & Omissions

Statutory Liability

Trade Credit

Travel

Risk Consulting

Business Interruption Reviews

Business Continuity Planning

Supply Chain Risk Management

Page 23: AIM LOSS ADJUSTING

What AIM Offer Claims – Loss Adjusting of Technology Insurance field:

Technology Insurance

AIM is a provider of insurance broking and risk management services with a national team of

dedicated brokers who specialise in insurance solutions for the Technology industry. Our specialist

brokers understand that companies operating in the technology industry are faced with ever-

changing needs and AIM offers each of client innovative and cost-effective tailored insurance and

risk solutions.

Specialises in a number of Technology sub-sectors, including:

Communications and equipment

Computer hardware

Computer software

Electronic instruments and controls

Information Technology Services

Internet Service Providers

Media

Publishing

Telecommunications

What AIM Offer Claims – Loss Adjusting of Credit Insurance field:

Credit Insurance

Trade Credit is a specialist providing tailored solutions and advice to protect your business from

credit risks.

Page 24: AIM LOSS ADJUSTING

What is Credit Insurance?

Trade Credit Insurance is the protection of receivables against loss due to the insolvency or default

by trade debtors both in Australia and overseas.

Trade Credit Insurance provides protection against:

Insolvency

Protracted Default

Political Risks

Why Credit Insure?

Are you anxious about your customers’ financial stability?

Would you benefit from access to additional working capital or cash?

Are you looking to expand into new, possibly politically volatile, markets?

Have you recently acquired other companies or businesses and want to learn more about the

creditworthiness of the new customers?

Could a bad debt significantly impact your financial performance?

What AIM Offer Claims – Loss Adjusting of Transport & Logistics Insurance field:

Transport & Logistics Insurance

Transport & Logistics

The Transport and Logistics industry is all about deadlines and with it comes specific insurance

challenges particularly in the areas of equipment replacement, environmental regulations and the

safety of both people and product.

Page 25: AIM LOSS ADJUSTING

This sector is made up of distribution companies and their intermediaries and as specialist

Transport & Logistics insurance brokers AIM is to provide an insurance solution that protects

assets and creates financial stability to support ongoing operations.

Clients are predominately involved in:

Road Transport

Rail Transport

Storage and Warehousing

Port Authorities

Industry experience

Property

Business Interruption

Motor Vehicle

Public Liability

Carriers Liability

Professional Indemnity

Directors and Officers Liability

Workers’ Compensation

Page 26: AIM LOSS ADJUSTING

Contact:

For further information, please contact:

Dr Capt. Nguyen Te Nhan, General Director

Agriculture – Industry – Marine Control Inspection Group

(AIM Control)

Tel/Fax: +84 8 38327204 / +84 8 38328393

E-mail: [email protected]

Or visit our website at:

www.aimcontrolgroup.com