Human Services Department Dannette R. Smith

Director

Al Steward, Child Welfare Administrator

Virginia Beach Human Services Department

The mission of the Virginia Beach Human ServicesDepartment is to provide Virginia Beach citizens theopportunity to achieve the highest level of self-sufficiency,safety, and quality of life possible, through an array ofcoordinated services delivered in a climate of dignity, respect,and accountability.*VBHSD

Moving Towards IntegrationCore Values

➢ Deliver a person-centered customer service experience that is responsive, flexible, and meets the needs of the individuals we serve

➢ Hold ourselves and each other accountable to the highest standard of integrity because honesty is the foundation of our cultural values.

➢ Accept nothing short of excellence in our service delivery system, work environment, and ourselves

➢ Develop an engaged, well-trained, highly satisfied workforce

Behavioral Health

Substance Abuse Services

Housing Support Sevices

CSA

CQI

Faith Based Community Corrections (SupportGroup)

Court Services

Adult and child Education

Protective Services Adult and Child

Self-Sufficiency Programs

Financial Assistance Programs

Virginia

Beach

Integrated

Practice

Model

Faith BasedCommunityCorrections

(Support Groups)

Transforming Virginia Beach’s Child Welfare System to Trauma-Informed System:

Readiness

New Generation Parenting Resources for Information, Development and Education (PRIDE):

The PRIDE Model of Practice to Develop and Support Resource (Foster & Adoptive) Parents as Team Members in Child Protection and the Trauma Informed Care of Children: Designed to strengthen the quality of family foster care and adoption services by providing a standardized, structured framework for recruiting, preparing , assessing, and selecting foster and adoptive parents. It also includes the tools for foster parent in-service training and ongoing professional development and support.

*CWLA

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PRIDE Model -Vs-New Generation PRIDE

PRIDE Model was developed in 1990

New Generation was developed in 2009 and revised as late as 2016

➢Goal was to create a an

innovative, comprehensive,

and competency-based

model of practice

➢ The competencies were

developed and remain

between the old model and

the new generation model

CWLA

➢ Foster parents and child

welfare staff needed accurate

and up-to-date information for

service planning, effective

teaming, and providing trauma-

informed care.

➢ Utilizes technology and Foster

Parent College for learning

➢ Knowledge regarding the

effects of trauma and adverse

life experiences are more

prominent

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Virginia Beach Child Welfare Services

Integrated Trauma-Informed

Integrated Case Management Model: Team approach is utilized to coordinate various services and case work activities for children and families through solution-focused, trauma-informed, comprehensive, and sensible case planning. All team members work together to provide assessment, planning, monitoring and evaluation with child safety at the center of all activities. The team must include the family, resource parents, natural supports, HSD, and formal partners.

Our organization and division have and are adopting practices that recognize that cumulative trauma related factors can be at the core of safety and self-sufficiency challenges that our children and families face. We are adopting language that is strengths-based and utilizing services and supports that are trauma informed.

We strive to ensure that our team members recognize and address secondary trauma issues.

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Practice Model CompetenciesAdapted From New Generation PRIDE

Protect and Nurture Children & Families (Safety)

Comprehensive assessment of adults, families, and child designed to enhance strengths and address challenges (Well-Being)

Support and enhance relationships between children, families, and the community (Permanency)

Connect children & families to immediate, time-limited, and lifelong supports (Safety, Well-Being, and Permanency)

All partners work together as part of a professional team (Essential to Achieve the Above) *

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Competencies Virginia Practice Model Practice Profiles

PRIDE Model of Practice

High Fidelity Wrap Around Services/ICC

Protecting and nurturing children (safety)

Primary Component Primary Component Primary Component: Systems of Care

Meeting children’s developmental needs and assessing developmental delays (well-being)

Primary Component Primary Component Primary Component

Supporting relationships between children and their families (permanency)

Primary Component Primary Component Primary Component

Connecting children to safe, nurturing relationships intended to last a lifetime (permanency).

Secondary: this is specific to foster care. Primary: Partnering

Primary Component Primary: For non TFC Children. Model cannot be used for TFC Children.

Working as a member of a professional team.

CWLA/VBHSD

Primary Component Primary Component Primary Component:Support Systems

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Practice Matrix Example

This New Approach….

Helps Social WorkersBenefits Children & Families

Assess child safety through

a trauma lens,

Teaming to make decisions

that ensure child safety and

minimize trauma,

Trained Strengths-based

workforce

Progress –v- Compliance

lenses

Promote Trauma–Informed

Parenting (Biological &

Resource)

Objective strengths and

needs assessments

Voice in service planning

and safety decisions

Utilization of evidence –

based services

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New Approach….

Helps Social Workers

➢Resolve safety issues as soon as possible

➢Separate families only as a last resort

➢Access services needed to enhance safety in a timely manner

➢Match children with temporary caretakers or resource families utilizing trauma-informed parenting

Benefits Children & Families➢Promotes family and

partners roles in safety

➢ Interactions with the agency are more trauma-informed

➢Families are informed of their rights, responsibilities, and further actions that could be sought to ensure child safety up front

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New Approach…. Helps Social Workers

➢Move away from incident-driven service planning

➢ Use parent capacity evaluations only when necessary

➢ Utilize trauma- informed assessment tools(CANS, FAST ACE)

➢ Utilize family engagement tools to build trust

➢ Evaluation client progress with measurable service plan objectives

Child & Family Benefits

➢ Introduction of assessment tools designed to set service need priorities

➢ Partnering with families and others to set priorities

➢ Use of family and individual action plans to meet objectives

➢ Utilize partners with similar philosophies

➢ Breakdown barriers to service access

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New Approach… Permanency

Helps Social Workers

➢ Culturally sensitive engagement

➢ Utilize service providers with positive client outcomes

➢ Provide timely information for families

➢ Have supports needed to keep families together or move towards safe reunification in a timely manner

Children & Families Benefit

➢ Focus on family specific and culturally appropriate engagement and service planning

➢ Set objectives and safety plans that can be assessed and measured

➢ Families make incremental changes that are recognized

➢ Social worker utilize less intrusive measures to engage in safety planning

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All Partners Work Together As Part Of A Professional Team

Children & Families Benefit

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➢Case Work activities are more family

driven,

➢All partners work from trauma-informed

lenses

➢Team members are easily identified and

meet informally on a monthly basis

➢Family plays a major role in case

planning activities

➢Building time-limited and life-long

supports in the community.

Administrative Restructuring

Solution-Focused

Supervision

Building a Positive Work

Environment

Coaching For Change

Review Current

Supervisory program

Assignments

Realistic Caseloads

Expectations

Training & Staff

Development Program

Transparency &

Fairness

Management by Data

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Social Work Practice Skills

➢Advocating

➢Assessing

➢Collaboration

➢Communicating

➢Planning

➢Engaging

➢Documenting

➢Partnering

➢Implementing

➢Demonstrating Cultural

& Diversity Competence

➢Evaluating

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NEXT STEPS:

❑Practice Profiles Training and Implementation (Summer

2018)

❑PRIDE Work Group Restart (Summer 2018)

❑Phase In PRIDE Casework Tools

❑Expand Utilization of Family Team Meetings (Summer &

Fall, 2018)

❑Ensure That Established Work Groups Begin or Continue

Until Viable Recommendations Are Made

❑Continued Development of Training & Development Unit

❑Process Changes in Each Program Area

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Next Steps:

❑Restructure Family Time

❑Ensure Staffing Practices to Include Foster Parents

❑Build On Training Modules

❑Implement Evening Response Team

❑Implement Structural Changes in Permanency to

include: Implementing Young Adults Program

❑Introduce Common Assessment Tools: FAST, ANSA,

CANS, ACES

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