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ALIA operations Sue McKerracher CEO

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Page 1: ALIA operations

ALIA operationsSue McKerracher

CEO

Page 2: ALIA operations

CEO Sue McKerracher

Director of Corporate Services + Company

Secretary Nicole Barnes

Membership and Marketing Manager

Jade Dawes

Systems Administrator Adam Jameson

Membership Library & Records Coordinator

Lisa Slingsby

Finance and Administration Officer

Sue Brown

Membership Officer Agnes Lekawski

Director of Learning Kate Bunker

Learning Services Coordinator Jacqui Lucas

Director Conferences + Events Christina

Granata

Events Coordinator Joanne Brown

Events Coordinator Kaitlyn Feeney

ALIA Training + Strategic Programs

Manager Kirrin Sampson

NSW State Manager Rob Thomson

QLD State Manager James Nicholson

SA State Manager Jeannine Hooper

TAS State Manager Jill Denholm

VIC State Manager Margie Anderson

WA State Manager

Niamh Quigley

Communications Officer

Karolina Firman

Publications Editor Andrew Finegan

Graphic Designer Anna Nadarajah

Board Liaison Brenda Currie

January 2019

Page 3: ALIA operations

Corporate services

$$$$

Page 4: ALIA operations

Corporate services

Goals

• Financial sustainability

• Strong cashflow

• Secure IT infrastructure

• Maximise value of assets

Challenges

• Gradual decline in membership in common with other associations

• Ageing building

Page 5: ALIA operations

125+Group events

7

3

44

1

2

4

2

5000 Members

42 ALIA Groups

Page 6: ALIA operations

Membership

Goals

• Keep Members engaged and focus on retention (85%)

• Maintain Member numbers in a declining market

• Achieve CPI growth in membership income

Challenges

• Changing nature of engagement

• Competitive environment for interest and member dollars

• Growth in students ($100), retirement of full fee paying ($350)

Page 7: ALIA operations

Conferences: major revenue stream $1 million or 30% of annual income

Page 8: ALIA operations

Conferences and events

Goals• Generate surplus of

$250,000+

• Provide unique national, pan-sector experiences supporting our peak body brand

• Introduce new technologies

Challenges• Confusion of revenue

generation with member benefit

• Competition among friends

• Reduction in spending on training and PD

• Static pool of exhibitors and sponsors

• Virtual services risk cannibalising sales

• Impact of world events –bushfires, COVID-19

Page 9: ALIA operations

ALIA Vice President and President-elect Viv

Barton has taken education as the theme for

her presidential year, from May 2020-2021.

Page 10: ALIA operations

Learning

Goals

• Maintain ALIA’s relevance as the professional LIS body

• Provide Members with valued and affordable PD

• Generate revenue through ALIA Training

Challenges

• Future of the profession evolving

• LIS courses closing

• Competition from other PD and training providers

Page 11: ALIA operations

800+participants

14 courses

14000+

hours of PD

Page 12: ALIA operations

Training

Goals

• Generate revenue for ALIA

• Create supplementary income source for LIS educators and their institutions

• Provide accessible, affordable online courses

Challenges

• Competition from other PD and training providers

Page 13: ALIA operations

10 reports

6 INCITE issues

4 JALIA journals

150+ newsletters

16,700 facebook

10,900 Twitter

1.6m w/page views11,000

ALIA Weekly subscribers

Page 14: ALIA operations

Publishing and communications

Goals

• Be informative, current, inspiring

• Keep Members up-to-date without overwhelming in-boxes

• Generate advertising income to subsidise production

Challenges

• Managing the volume of content in a timely manner

• Fulfilling Member expectations

• Drop in revenue as advertising moves online

Page 15: ALIA operations
Page 16: ALIA operations