aligning interests: csr, social enterprise and beyond

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Aligning Interests CSR, Social Enterprise & Beyond Wayne Dunn President & Founder CSR Training Institute Professor of Practice in CSR @ McGill [email protected] www.csrtraininginstitute.com Saturday, Oct 4 th , 2014 Calgary, AB CANADA

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Keynote presentation to the Soul of the Next Economy Forum. The lecture discusses how businesses of different types, from major multi-nationals through to SMEs and social purpose businesses can use strategy and innovation to align business and social interests, creating value for the business and for society. Calgary, AB, Canada, Oct 2014.

TRANSCRIPT

Page 1: Aligning Interests:  CSR, Social Enterprise and Beyond

Aligning InterestsCSR, Social Enterprise & Beyond

Wayne DunnPresident & FounderCSR Training InstituteProfessor of Practice in CSR @ [email protected]

Saturday, Oct 4th, 2014

Calgary, AB CANADA

Page 2: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

Should businessserve shareholders? Should business

serve society?

We help it to do both. Simultaneously

ConsultingAdvisory servicesTrainingCSR events

StrategyProject reviewCSR diagnosticsCustom workshops

Partnership developmentStakeholder engagementExecutive programsCSR communications

Page 3: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

CSR, Social Enterprise & BeyondValue for shareholders AND society

Page 4: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

Session Objectives / Agenda

• CSR: Simple but not easy: Develop some common understanding around Corporate Social Responsibility

• Aligning Interests: Self-interest, the sustainable common denominator

• Some examples: 2 mainstream / 2 social purpose• Guinness Ghana • Scrimshaw Artworks• Shea Butter Market• Baraka Supplies

• Discussion

Value for shareholders

ANDsociety

Page 5: Aligning Interests:  CSR, Social Enterprise and Beyond

CSR/Community Relationsin the OLDEN DAYS

Policies & Good Intentions

Solving Social Problems

Suddenly communities could influence how, or if, a project could proceed.

Business had a new challenge to figure out

Page 6: Aligning Interests:  CSR, Social Enterprise and Beyond

CSR in the OLDEN DAYS (cont)

Community Relations Management

Framework

Plan

?Results?

System

Page 7: Aligning Interests:  CSR, Social Enterprise and Beyond

CSR: Compliance / Strategic

Compliance

• Internal codes

• External codes & guidelines

• Global norms

• Reporting protocols

• CSR Laws & regulations

• Often zero sum

Important, but tend to establish a ceiling. Everyone targets minimum required (who volunteers to pay more tax?)

Strategic

• Room for innovation & creativity

• More challenging, even overwhelming (blank slate fear)

• More room for value creation (make bigger pie)

• More fun and interesting (for me anyway)

Both are important. Some balance between the two is ideal

Page 8: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

CSR: Simple, but not easy

Sometimes even confusing

Page 9: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

CSR: Simple, but not easy

What’s in itfor me?

Aligned with

What’s in itfor you?

Page 10: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

CSR: What’s In It For Me?Does CSR make sense without self-interest?

Key issue is value alignment:

Value propositions that align shareholder interests with those of other stakeholders

Page 11: Aligning Interests:  CSR, Social Enterprise and Beyond

CSR Pie, No Matter How you Slice It

Page 12: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

CSR: If not Value, then what?

Page 13: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

CSR: If Value, then How?

• Shareholder Value• Stakeholder Value• Environmental Value• Community Value• Distributed Value• Shared Value• Retained Value• Sustainable Value• Social Value• Cultural Value

• Organizational Value• Created Value• Lost Value• New Value• Reputational Value• Value Continuum• Value Sustainability• Value Creation• Value Proposition• Value Efficiency

Page 14: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

Guinness Ghana• Input cost pressure, Declining local currency made

imported inputs costly and risky

• Crowded and competitive marketplace (lots of other beverage/alcohol producers)

• Reputational issues

• CSR outreach had been traditional (grants, donations, small scale, ad-hoc)

Page 15: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

0%

10%

20%

30%

40%

50%

60%

70%

F12 F13 F14 F15 F16 F17

PERCENTAGE INCREASE IN LOCAL CONTENT BY WEIGHT

2012 – 12% local content by weight

2014 – 38% local content by weight

Page 16: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

Guinness Ghana

Increasing local raw materials

Reduce forex exposure / managing cost

Lower input costs (theoretically)

Provide value to communities

Provide differentiation in the marketplace

Provide connection with communities and consumers

Support national and community economies

Provide framework for further community investments

Overall brand and reputational capital value

Page 18: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

Scrimshaw Artworks• Hobby to a business• Creating allies• Creating cash-flow• Aligning interests• Creating & leveraging value • $3 cost: Up to $5,000 value

Page 20: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

RCMP Foundation Series

Page 21: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

And the winner is• Over $10,000,000 raised

through donations of prints and artwork

• Over $1,000,000 cash contributed through co-published prints

• Over $300,000 for RCMP Foundation alone (19 prints)

• 65% of prints are co-published with charities

• Glen built comfortable life from a passionate hobby

www.glenscrimshaw.com

Page 22: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

Shea Butter Market

• Passion for people and communities (esp Ghana)

• Passion for Shea Butter

• Passion for people and deveopment

Page 24: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

• Started to supply shea butter to Shea Butter Market

• Worked closely with women, families and communities to support development

• Built brand identify around development and connection to community

• People loved the story and wanted to buy the product

• Started carrying baskets at request of customers

• Over 50% of customers say community work and connection was key to their decision to purchase from Baraka

• Many use Baraka’s work to help market their own products

www.barakasupplies.com

Page 26: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

• 260 children• Fabric purchased from local market• Used local tailors• Donated school supplies to all children• Done in partnership with San Diego client

School Uniforms

www.barakasupplies.com / www.sheabuttermarket.com

Page 27: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

• Over 20 girls sponsored for high school

• 2 sponsored in college

• 1 (young man) doing Masters in Development

• Direct sponsorship by friends and customers

Girl Child Education

www.barakasupplies.com / www.sheabuttermarket.com

Page 28: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

• Over 150 women trained and supported

• Trainer trained and supported

• Now used by other development projects and training hundreds more

Income Generation

www.barakasupplies.com / www.sheabuttermarket.com

Page 29: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

• Partnered with Vancouver Island School

• Uniforms, balls, equipment FUN

Youth and Sports

Page 30: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

• Led by tree planers / volunteers from Canada

• Raised money from their colleagues

• Partnered with local interests

Tree Planting

www.barakasupplies.com / www.sheabuttermarket.com

Page 31: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

Session Objectives / Agenda

• CSR: Simple but not easy: Develop some common understanding around Corporate Social Responsibility

• Aligning Interests: Self-interest, the sustainable common denominator

• Some examples: 2 mainstream / 2 social purpose• Guinness Ghana • Scrimshaw Artworks• Shea Butter Market• Baraka Supplies

• Discussion

Value for shareholders

ANDsociety

Page 32: Aligning Interests:  CSR, Social Enterprise and Beyond

Calgary, AB CANADA – Oct 2014

20% Discounts!

Shea Butter Marketwww.sheabuttermarket.comDiscount Code SNEP014

Scrimshaw Artworkswww.glenscrimshaw.comDiscount Code WD66

www.BarakaSupplies.com

Shea Butter & Bolga Baskets

20% off all products

Enter code Soul at checkout