MSC Industrial Supply

Mission Statement To Be the Best Industrial Distributor in the World as Measured by our Associates, Customers, Owners & Suppliers

Parent Company MSC Industrial Supply - US

Established in 1941 by Sid Jacobson Erik Gershwind, President and CEO Corporate Headquarters in

Long Island, NY and Davidson, NC Over 600,000 items in stock Over 100 branches 5 Customer Fulfilment Centres More than 6000 associates More than 3000 suppliers Turnover of $2.8 billion

Over 70 years serving the industry’s leading manufacturers

• Timed Deliveries – 15minute delivery Window

• Next day deliveries – UK*

• Largest Individual Distributor in the UK

MSC Head Quarters UK

• 100,000 sq ft National Distribution Centre based in Wednesbury

• £7.5m Inventory stocked in UK

• Large Trade Counter Facility

• Circa 240 Associates (February 2015)

• In business in UK for 20 years

FS532042

* Geographical restrictions apply

Wednesbury, West Midlands

UK Distribution Centre

Inventory Management Support

Our History

1970

1972

1990

1993

1994

1998

2002

2004

Two entrepreneurs from Detroit began selling tools out of the trunks of their cars

The first J&L industrial catalogue was born with 72 pages

J&L industrial became part of Kennametal and moved to their head quarters in Livonia, MI

The first UK Advantage sales brochure was distributed. It had 8 pages and 41 products. The first UK Catalogue was also launched with 113 Pages.

J&L opened the first European location in the UK based at the Kennametal site in Kingswinford, West Midlands

Moved to a new distribution centre in Wednesbury

2002 saw the launch of the outbound territory sales team

Launch of the UK website

Our History

5

2006

2007

2008

2009

2010

2012

2014

MSC Industrial Direct Co. Inc. Acquired J&L industrial.The sales function expanded to include the national accounts team

The launch of the 8th Edition catalogue was branded J&L an MSC company and had 1098 pages. The sales function expanded to include field sales.

Achieved ISO accreditation.

The launch of the 9th Edition catalogue was branded MSC/J&L Industrial supply and had 1714 pages. The Inventory management solutions were launched.

The launch of the 10th Edition catalogue was branded MSC/J&L, The big Book and had 1754 pages.

The launch of the 11th Edition catalogue was branded MSC Industrial Supply Co and had 1872 pages.

The 12th Edition catalogue was launched with 2162 pages. MSC introduced three new product categories included bearings and transmissions, fluid power and power tools

Our Business

| Apr 15, 2023

6

Our Business Strategy

• To live the Culture within a performance driven environment

• Continually review, through data-driven decision making, an ever changing landscape and associated customer needs

• Leverage and expand our value proposition

• Productivity focused culture dedicated to relentlessly driving down costs.

• Attract, retain and develop our top talent

Our Vision

To create sustainable, profitable growth by uniquely leveraging our resources to create more value for our best customers, in every customer segment

90,000 Products available for next day delivery

7 Good, Better, Best product offering| Apr 15, 2023

UK Organisation Chart

Go to Market Overview

| Apr 15, 2023

9

Metalworking and MRO focused Distributor

MSC UK is divided into 5 divisions•Direct Mail: 15,000 Smaller customers serviced through Direct Mail• Territory Sales: 8,000 mid sized customers serviced through territory sales

representatives.• Field Sales: Over 1,300 Larger customers, serviced through our Nation wide team of

field sales representatives•National Account Programme: A dedicated team providing a territory sales

representative •Resale Link: 1,700 customers serviced through a managed channel

Multiple Brand strategy•Our aim is to deliver the best solution devoid of brand loyalty

Clearly defined own brand policy• Stepped price points to deliver the most cost effective solution

Our Customer Service PromiseWe’re easy to do business with

− We’re the only industrial distributor to offer 1hr delivery slots on a next day delivery service

− We offer a no quibble returns policy on catalogue items – we’ll even collect it from you FOR FREE

We have expert services

− Our technical team is here to assist your with all of you technical, application and product challenges. We offer free advice, from the industry’s best engineers, either face to face or over the phone.

We’re competitive

− We’re price and economy conscious and offer a range of unbeatable deals

We have the products you need

− Our products range from cutting tools to maintenance products

| Apr 15, 2023

10See our Full customer service promise at

www.mscdirect.co.uk