allen county collaboration plan...ceremonies for the problem solving courts. in fy 2017-2018, both...

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COLLABORATION PLAN Allen County, Indiana Fiscal Year 2017-2018 Submitted by Kim Churchward Executive Director Allen County Community Corrections 201 W. Superior Street Fort Wayne, IN 46802 260-449-7252 [email protected] Eric Zimmerman Chief Probation Officer Allen County Adult Probation 1 E. Main Street Fort Wayne, IN 46802 260-449-7113 [email protected] David Gladieux Sheriff, Allen County Room 101, Courthouse 715 S. Calhoun Street Fort Wayne, IN 46802 260-449-7535 [email protected]

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Page 1: Allen County Collaboration Plan...ceremonies for the problem solving courts. In FY 2017-2018, both agencies will work to establish quarterly collaboration meetings, creating a platform

COLLABORATION PLAN | Allen County, Indiana | FY 2017-2018 | 1

COLLABORATION PLAN Allen County, Indiana Fiscal Year 2017-2018

Submitted by

Kim Churchward Executive Director Allen County Community Corrections 201 W. Superior Street Fort Wayne, IN 46802 260-449-7252 [email protected]

Eric Zimmerman Chief Probation Officer Allen County Adult Probation 1 E. Main Street Fort Wayne, IN 46802 260-449-7113 [email protected]

David Gladieux Sheriff, Allen County Room 101, Courthouse 715 S. Calhoun Street Fort Wayne, IN 46802 260-449-7535 [email protected]

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COLLABORATION PLAN | Allen County, Indiana | FY 2017-2018 | 2

Contents Introduction .................................................................................................................................................. 4 Evidence- Based Services | Program Checklist ............................................................................................. 5 Services | Promoting Collaboration .............................................................................................................. 5 Levels of Supervision for Felony Participants in Allen County ...................................................................... 6

Allen County Adult Probation Court-Ordered Supervision (Day Reporting) ............................................ 6

ACCC Home Detention / Electronic Monitoring ....................................................................................... 6

ReEntry Court Program Eligibility Criteria ................................................................................................. 6

Restoration Court Program Eligibility Criteria .......................................................................................... 6

Veterans Court Program Eligibility Criteria ............................................................................................... 6

ACCC Community Transition Program ...................................................................................................... 7

Existing Collaborations between ACCC, ACAP, and Sheriff ........................................................................... 7 Service Availability through Grant-Funded Projects ................................................................................. 7

CBT Marketplace, October 1, 2016 ........................................................................................................... 7

Collaborative Workgroup – C.A.S.T. .......................................................................................................... 9

Utilization of Allen County Jail as an Intermediate Sanction .................................................................... 9

Screening, Assessment, and Evaluation of Potential ACCC Participants .................................................. 9

Allen County Sheriff Designates Home Detention Officers as Special Deputies .................................... 10

Allen County Sheriff Provides/Facilitates Training for ACCC .................................................................. 10

Allen County Sheriff Provides/Facilitates Training for ACAP Probation Officers .................................... 10

Providing Dispatch Services .................................................................................................................... 10

Monitoring of Sex Offenders .................................................................................................................. 11

Criminal History/Intelligence Sharing/Presentence Investigation Preparation ...................................... 11

Expedited Warrant Service ..................................................................................................................... 12

Allen County Sheriff is Active Participant on ACCC Advisory Board ....................................................... 12

Appropriate Participant Placement ............................................................................................................ 12 Proper Utilization of ACCC and ACAP Services ....................................................................................... 12

Example of Purposeful Co-Supervision between ACCC and ACAP ......................................................... 12

Current Supervision Strategies ................................................................................................................... 13 Complementary Services for Participant Supervision ............................................................................ 13

Courts Serve as Primary Placement Actuator for County ....................................................................... 13

Criteria for Utilization of ACCC as an Intermediate Sanction ................................................................. 14

Criteria for Utilization of Allen County Jail as an Intermediate Sanction ............................................... 14

Collaborative Case Planning .................................................................................................................... 14

Graduated, Broad-scale Participant Placement ...................................................................................... 15

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True Step-Down and Therapeutic Direct Executed Sentencing Option .................................................. 16

Allen County Work Release Utilization of ACCC CBT Marketplace Programs......................................... 17

Internal Operations ..................................................................................................................................... 19 Training Resources .................................................................................................................................. 19

Coordinated Purchasing of Vendor Services ........................................................................................... 20

Positive and Democratic Teamwork ....................................................................................................... 20

Quality Assurance ....................................................................................................................................... 20 Documentation of Adherence to Operational Guidelines & Quality Assurance .................................... 20

Attachments: ............................................................................................................................................... 21 #1) ACCC Quality Assurance Policy ......................................................................................................... 21

#2) Quality Assurance Policy of ACAP ..................................................................................................... 21

ATTACHMENT #1 QUALITY ASSURANCE POLICY OF ALLEN COUNTY COMMUNITY CORRECTIONS ........... 22 ATTACHMENT #2 QUALITY ASURANCE POLICY OF ALLEN COUNTY ADULT PROBATION ........................... 28

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COLLABORATION PLAN | Allen County, Indiana | FY 2017-2018 | 4

Introduction In May 2015, the Indiana Legislature contemplated the finalization of revisions and financial

appropriations to collection of statutes contributing to the Indiana Criminal Code. Included in House

Enrolled Act No. 1006, commonly referred to as HB 1006, requires each county or regional jurisdiction to

compose a plan of collaboration between the probation department and the community corrections

program for the purpose of identifying methods of increasing cost effective operations. The statute

identifies that this plan should be composed, reviewed and approved by the community corrections

advisory board, and submitted to the Indiana Department of Correction by January 1, 2016. On May 8,

2015, Allen County Community Corrections learned at its annual grant review hearing with the Indiana

Department of Corrections that its collaboration plan would be required prior to submitting an

application for expanded grant funding in the fall of 2015. The ensuing document records the ongoing

investigation, planning, and implementation of new collaborative efforts between correctional agencies

in Allen County, beginning in January 2016.

The Allen County Community Corrections Advisory Board has put forth a substantial effort to invite and

coordinate community stakeholders to describe its existing collaborations and begin planning for any

necessary expansions. In the 2016-17 fiscal period, this document exclusively specified projects

implemented jointly between Allen County Community Corrections and Allen County Adult Probation.

In this 2017-2018 edition of the Allen County’s formal Collaboration Plan, Allen County Community

Corrections and Allen County Adult Probation are joined by the Allen County Sheriff’s Department.

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COLLABORATION PLAN | Allen County, Indiana | FY 2017-2018 | 5

Evidence- Based Services | Program Checklist An evidence-based service is defined as a research validated program or intervention designed to target one or more criminogenic needs identified by the IRAS. In January 2016, Allen County submitted an accompanying document with this report to the Indiana

Department of Correction indicating the broad availability of services that are indicated to reduce

recidivism in the target population, utilize evidence-based interventions by design, and are

contemplated to be the most cost-effective solutions for the participant. Allen County’s contribution to

this statewide resource has already benefited local programs. As Allen County Community Corrections

implemented select of pilot programs in 2016, IDOC sent ACCC information on other jurisdictions that

were operating the same programs and ACCC was able to communicate with other agencies to gain

advice for implementation.

Services | Promoting Collaboration Explain how the community corrections program and probation department intend to reduce the duplication of programs/treatment to participants under community supervision. Describe any current duplication of services and create an action plan with targeted and specific dates of completion to reduce or eliminate duplication of services. In 2017, Allen County Community Corrections and Allen County Adult Probation do not operate any

services that can be described as duplicated supervision without an active dialogue for the coordination

of services. ACCC accepts all referrals for supervision from ACAP, pending only that the basic conditions

for supervision are met (e.g. viable residence available). In the current fiscal period, Allen County

Community Corrections upgraded its Home Detention/Electronic Monitoring equipment in order to

utilize exclusively GPS-based supervision units. The upgrade categorically improved the accuracy and

reliability of its monitoring services meanwhile eradicating any need for the participant to maintain a

separate telephonic utility in order to participate in the program.

Allen County Community Corrections and Allen County Adult Probation collectively operate three (3)

Problem Solving Court Programs under the supervision of the Allen Circuit and Superior Courts. Each

court is independently certified by the Indiana Office of Court Services, and features workgroups

composed of a combination of community corrections and probation staff. It should be noted, however,

that supervision primacy is given to either agency at any one time, providing a seamless transition

between agencies.

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As a measure to avoid the duplication of services, ACCC and ACAP rely on a series of channels for

dialogue. Allen County Adult Probation Chief Probation Officer Eric Zimmerman is a member of the ACCC

Advisory Board. ACCC and ACAP contribute to bi-lateral investments on events, including graduation

ceremonies for the problem solving courts. In FY 2017-2018, both agencies will work to establish

quarterly collaboration meetings, creating a platform for the further development of tools and initiatives

supporting a seamless continuum of supervision between agencies. New efforts will be presented to

the ACCC Advisory Board for review.

Levels of Supervision for Felony Participants in Allen County

List the eligibility criteria established for community-based services provided to adult felony participants.

Allen County Adult Probation Court-Ordered Supervision (Day Reporting) Allen County Adult Probation supervises participants at all risk levels at the order of the Allen Circuit and Superior Courts. Allen County Adult Probation prioritizes higher frequencies of contact for Moderate and High-Risk participants as identified by the Indiana Risk Assessment System. Additionally, Allen County Adult Probation assigns probation officers to ReEntry Court, Restoration Court, and Veteran’s Court.

ACCC Home Detention / Electronic Monitoring 1. Participants convicted of felony or misdemeanor offense 2. Participants ordered under supervision as a part of a plea agreement 3. Participants transfer from other felony or misdemeanor court 4. Participants directly referred from court as stipulation of sentencing 5. Both Executed or Suspended Sentences accepted under I.C. 35-38-2.5 or 2.6 6. All risk levels accepted, but high intensity/high dosage services reserved for Moderate to High Risk Participants

ReEntry Court Program Eligibility Criteria 1. Participants convicted of all offense types, including murder. 2. Participants eligible for participation in the Community Transition Program 3. Participant who meet the above criteria who elect to participate in the Reentry Court Program 4. Only Moderate or High-Risk participants accepted (Low Risk CTP are ineligible)

Restoration Court Program Eligibility Criteria 1. Participants eligible for participation under I.C. 33-23-16-13, I.C. 33-23-16-10, I.C. 35-38-2.5 or 2.6. 2. Participants dually diagnosed with a mental health and substance abuse disorder

Veterans Court Program Eligibility Criteria 1. Veterans Court Program Target Population 2. Participants eligible for participation under I.C. 33-23-16-13, I.C. 33-23-16-10, I.C. 35-38-2.5 or 2.6. 3. Participant must be a veteran of the US Armed Forces with a discharge categorized as either:

• honorable, general, or under-honorable discharge

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• Participant must have access to his/her Certificate of Discharge (DD214) 4. Participant must have a plea agreement signed by the State of Indiana for placement.

ACCC Community Transition Program Allen County Community Corrections utilizes the Indiana Risk Assessment System to evaluate participant risk levels for individuals returning to Allen County, eligible to participate in the Community Transition Program. Individuals assessed to be Moderate Risk or higher are referred to the ReEntry Court Program, whereas Low Risk individuals are placed on a truncated supervision program that includes Electronic Monitoring from the individual’s release through his/her EPRD. Individuals are then referred to either Indiana Parole or Allen County Adult Probation after their release from Electronic Monitoring. Individuals committed to the Indiana Department of Corrections may be eligible to participate In the Community Transition Program except in the following instances: 1. Individuals sentenced to less than two years in the Department of Corrections. 2. Individuals with warrants, detainers, or pending charges issued by an agency or court other than the

Indiana Department of Corrections. a. Individuals with warrants or detainers from an Allen County court for failure to pay child

support, with a small claims judgment, or fines and cost MAY be eligible if the Issuing court agrees to recall the warrant and schedule a court date after the participant is released to Allen County Community Corrections.

b. Individuals with warrants or detainers for new felony charges or serious or violent misdemeanor charges for which the participant has not been sentenced will not be eligible for placement on the program.

c. An individual with a pending new charge consisting of a traffic offense MAY be eligible for placement on the program if the court agrees to recall the warrant or detainer and set a new court date.

3. Individuals who are not residents of the State of Indiana. 4. Individuals with indeterminate life sentences or individuals sentenced to life without parole or

sentenced to death.

Existing Collaborations between ACCC, ACAP, and Sheriff

Describe how services funded by one department meet the needs of participants from the collaborating departments.

Service Availability through Grant-Funded Projects Allen County Community Corrections has applied for funding from the Indiana Office of Court Services

Problem Solving Courts Grant for fiscal period 2016-2017. Allen County has received awards for its three

problem-solving courts. Participants under the supervision of these court programs are eligible for

grant-funded resources.

CBT Marketplace, October 1, 2016 In April 2014, the Indiana Judicial Center published a grant solicitation for the purpose of supporting

evidence-based community supervision initiatives, with a special focus on services provided for the

treatment of persons diagnosed with a mental disorder. The Allen County Criminal Justice Collaborative

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(including Adult Probation, Criminal Division Services, Recovery Center of AADP, Allen County Superior

Court, Allen County Circuit Court, and Community Corrections) received funding for the implementation

of the Allen County Treatment Marketplace. The Clinical Division of ACCC served as the treatment entity

for this initiative open to all agencies in Allen County supervising adult participants. The principal focus

of this initiative was the introduction of risk-informed interventions addressing addictions, criminal

cognition, and mental illness. The program launched in July 2014.

Beginning in November 2015, the Department of Mental Health and Addictions introduced a public

funding stream for participants who currently receive mental health and addictions services while

involved in the criminal justice system. The available funding through the new DMHA Recovery Works

program required that these funds be accessed through a concurrent utilization of existing Indiana

Medicaid and HIP 2.0 funding. In FY2015-16, ACCC conducted an extensive and comprehensive

evaluation of its ability to become eligible to bill and receive funding from these sources. Through this

investigation, ACCC identified some insurmountable challenges that left ACCC unable, with its current

structure, to continue offering outpatient addictions treatment services. As a result, in the Fall of 2016,

ACCC executed a reorganization of the ACCC Clinical/CBT Division and the current slate of services

offered through its Treatment Marketplace from July 1, 2014 through October 1, 2016. This

modification now features only education and CBT programming.

Effective October 1, 2016, ACCC launched a newly reorganized CBT Marketplace. Park Center, Inc. has

entered into collaboration with ACCC in order to assume ownership and responsibility for the operation

of the outpatient substance abuse treatment for all participants who were actively engaged in the

Treatment Marketplace.

Participants referred to the new CBT Marketplace will be offered a variety of services designed to

facilitate a convenient connection to Recovery Works-qualifying services. ACCC continues to receive

referrals for CBT-based interventions, and now offers the opportunity to have participants screened for

potential need for addictions treatment or mental health counseling services. ACCC has arranged for

Park Center, Inc. representatives to be present at its weekly orientation in order to facilitate scheduling

for clinical assessment immediately. In the present fiscal period, ACCC and Park Center, Inc. are

arranging for ClaimAid, a comprehensive provider for eligibility and enrollment navigation services for

public and private healthcare coverage, to be present at each weekly orientation. With these three

entities (ACCC’s Clinical Division, Park Center, Inc. and ClaimAid), the new CBT Marketplace Orientation

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will serve as a one-stop treatment/intervention connection for individuals involved in the criminal

justice system.

ACCC’s amended programming library will include the hallmark CBT program for participants, the

Thinking for a Change (T4C) program (Version 4.0). ACCC has added the Moral Reconation Therapy

(MRT) program, a CBT-based program for high and moderate risk participants (listed on SAMHSA’s

National Registry for Evidence-Based Programs & Practices [NREPP]). For low risk clients ACCC is

offering the Courage to Change Interactive Journals Program, a well-established intervention that can be

specifically tailored to target the criminogenic needs of participants. ACCC continues to investigate

additional evidence-based curricula that would improve program responsivity for specific segments of

the target population, and will investigate the addition of a theft intervention program, anger

management, adult education, and employment assistance.

Programmatically, Allen County Adult Probation does not administer curriculum-based programs or

treatment services (in-house programming). ACAP has collaborated with ACCC, agreeing to refer high-

risk and moderate-risk participants to ACCC for CBT-based interventions. Clinical/CBT Division staff

members of ACCC are responsible to submit detailed activity reports to the probation officer each

month.

Collaborative Workgroup – C.A.S.T. The collaborative workgroup, Community Assessment Screening Team (C.A.S.T.) responsible for making

placement recommendations for Pre-Trial Supervision (Circuit Court) share the expense for clinical

forensic evaluations. Allen County Adult Probation pays a portion to supplement the cost of forensic

evaluations while ACCC retains the necessary clinical staff members to operate these services.

Utilization of Allen County Jail as an Intermediate Sanction Allen County Community Corrections and Allen County Adult Probation have historically partnered with

the Allen County Jail to provide short-term intermediate sanctions for violations of community

supervision. The practice of assigning days to serve in the Allen County Jail has contributed to the

continuum of sanctions utilized as an alternative to outright termination of placement from Community

Corrections supervision.

Screening, Assessment, and Evaluation of Potential ACCC Participants The Allen County Jail has permitted the staff of Allen County Community Corrections to conduct

eligibility screening, intake processing, and has historically completed clinical testing and evaluation for

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potential ACCC clients from the jail facility. This collaborative effort was designed to reduce any

administrative delay in providing the Allen County Courts necessary collaborative information utilized

for evidence-based supervision placements in the community. The Allen County Sheriff’s Department

also allows the Allen County Work Release Center to be used as an intermediate sanction for probation

violations and the Probation Department will regularly recommended work release placement for

violations that result in court action.

Allen County Sheriff Designates Home Detention Officers as Special Deputies The Allen County Sheriff currently orders Special Deputy Status for ten (10) Home Detention Officers

who are employed full-time by Allen County Community Corrections. These officers are responsible for

conducting random home, employment, and pass checks and are able to make on-sight arrests for new

crimes and execute violation arrests in light of this designation. Sworn officers from the Sheriff’s

Department have also been contracted to work part-time for Allen County Community Corrections to

augment the efforts of its field officers to contain and supervise individuals under the supervision of

ACCC.

Allen County Sheriff Provides/Facilitates Training for ACCC The Allen County Sheriff’s Department provides all initial and in-service training for Allen County

Community Corrections Home Detention Field Officers with no or minimal compensation requested.

The Allen County Sheriff’s Department training programs have included the on-going education and

certification of ACCC’s K-9 Program, Field Officer Firearms Training and annual qualification, in addition

to serving as facilitators to ACCC’s full-agency Active Shooter Response Training in 2016.

Allen County Sheriff Provides/Facilitates Training for ACAP Probation Officers The Allen County Sheriff’s Department provides training to members of the Allen County Adult

Probation Field Accountability and Supervision Team (FAST), as well as to the armed department

security officers. This training consists of firearms training, defensive tactics, and first aid. The Sheriff’s

Department provides all training, in-services, and recertification/qualifications, for all probation staff

who carry firearms during the course of their duties.

Providing Dispatch Services As an added layer of safety for members of the Probation FAST team, who conduct home visits as part of

their responsibilities, the Allen County Sheriff collaborates with probation to communicate directly with

county dispatch, through the use of police radios. This service not only allows the probation officer to

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communicate location and other necessary information to dispatch, but serves as a lifeline between the

agencies to ensure all possible safety mechanisms are in place. This line of communication allows

probation officers to quickly access services they may need in the field (K-9, weapons, narcotics, etc),

while expediting response times and increasing officer safety. The Allen County Consolidated Dispatch

Monitoring Center actively monitors ACCC’s dispatch channel, which is utilized by both ACCC’s Field and

Community Service Divisions. Allen County Police Department or Fort Wayne Police Departments are

therefore able to respond as needed to all ACCC activities in the field.

Monitoring of Sex Offenders Both Allen County Adult Probation Department and Allen County Community Corrections work with the

Allen County Sheriff’s Department in order to collaborate regarding sex offender supervision. This

collaboration involves both agencies communicating on a regular basis to ensure offenders under

probation or ACCC supervision are compliant with their sex offender registration requirements and their

housing meets all legal requirements. Allen County Adult Probation, Allen County Community

Corrections, and the Allen County Sheriff have all worked with the Allen County GIS Mapping

Department to locate every school, park, daycare, and youth program center in the county, and all have

access to this program to ensure all sex offenders are registered at approved locations. ACCC and ACAP

remain in contact with the Allen County Sheriff’s Department to convey information regarding sex

offender employment, successful completion from supervision, or discharges from supervision.

Criminal History/Intelligence Sharing/Presentence Investigation Preparation The Allen County Sheriff has facilitated access to local law enforcement records (Spillman) for Allen

County Community Corrections. ACCC completes Spillman entries for offenders under supervision, as

well as utilizes these local records as collateral information for risk and forensic assessments. The Allen

County Sheriff’s Department is also a collaborative partner when it comes to preparing presentence

investigations. The Allen County Jail provides dedicated, secure, interview rooms for probation officers

to conduct presentence investigations. This access allows offenders to be interviewed and reports

provided to the Court in an expedited manner. Additionally, when compiling a report, ACAP has access

to the local criminal history database (Spillman), Triple I, NCIC reports, and local criminal rap sheets.

Furthermore, probation and ACCC staff attend weekly meetings (Comstat) between local law

enforcement (ACPD, FWPD, Prosecutor’s Office, ATF), which highlights local crime trends and provides

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suspect information. This sharing of information between agencies is important in providing both

community and officer safety.

Expedited Warrant Service Allen County Adult Probation and the Allen County Sheriff’s Department collaborate on the expedited

service of probation violation warrants. Probation Officers have regular contact with the Allen County

Sheriff’s Department Warrants Division, to provide information regarding an offender’s whereabouts

and state of mind. Sheriff’s Department staff will communicate information they may discover during

the course of their duties back to the probation officer. This collaboration is especially important when

serving warrants for the HOPE program, where immediate arrest is required.

Allen County Sheriff is Active Participant on ACCC Advisory Board Finally, the Allen County Sheriff is an active member of the Allen County Community Corrections

Advisory Board, offering representation of the Allen County Jail and Work Release Programs, adding

greater opportunities for collaboration.

Appropriate Participant Placement Describe how participant services are presently coordinated to ensure that community corrections and probation programs are fully utilized in the community.

Proper Utilization of ACCC and ACAP Services Allen County has established a number of workgroups whose function is to discern appropriate

placement for participants. For example, ACCC, ACAP, and the Allen County Prosecutor’s Office meet

weekly in the Community Assessment & Screening Team (C.A.S.T.) to review eligibility and

appropriateness of placement for Pre-Trial Supervision.

Example of Purposeful Co-Supervision between ACCC and ACAP Since 1998, ACCC and ACAP have operated the Community Control supervision component. Community

Control was established to provide electronic monitoring supervision for serious violent participants and

sex offenders whose sentence parameters make them categorically ineligible for ACCC supervision.

ACAP and ACCC purposefully apply concurrent supervision, coordinated by frequent communication and

shared information. Probation has developed a Consent to Participate in Community Corrections

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Supervision Programs prior to engaging the intake process with ACCC to expedite commencement of

supervision.

Current Supervision Strategies Explain how the community corrections program and probation department intend to collaborate on supervision of felony participants. Describe how the county’s criminal justice system determines which agency/personnel supervise individual participants.

Complementary Services for Participant Supervision The agencies that provide services for adult participants in Allen County complementarily operate a

nearly full spectrum of supervision components. Each component employs strategies that balance

public safety, treatment interventions, and problem solving. Allen County Community Corrections

operates a Pre-Trial Diversion Program with high reporting requirements, but low treatment

expectations. Allen County Adult Probation operates the Adult Alcohol Deterrence Program, which

administers medication-assisted supervision (Antabuse) and treatment/counseling. ACCC & ACAP’s

Problem Solving Court Programs offer intensive supervision including Electronic Monitoring for a period

of time, and then facilitate a transition to traditional supervision. ACCC maintains the ability to use up

to live GPS monitoring for its most intensive supervision. The Allen County Work Release Program

(ACWR) operated under the supervision of the Allen County Sheriff, provides both supervision and

services. The Allen Circuit and Superior Courts contemplate appropriate sentencing informed by clear

eligibility criteria for each agency as well as collateral information collected from appropriate forensic

screeners and evaluations.

Courts Serve as Primary Placement Actuator for County Aside from using the Indiana Criminal Code, the Allen Circuit and Superior Courts uses specific eligibility

criteria provided by ACCC, ACAP, and ACWR to aid court in making optimal placement decisions. The

court orders necessary collateral information, including Presentence Investigations and risk

assessments conducted by ACAP, or forensic evaluations conducted by ACCC.

Allen County Adult Probation is responsible for authoring Presentence Investigations (PSI) provided to

the courts as collateral information for sentencing decisions. Currently, the PSI-writer contacts Allen

County Community Corrections to include information regarding the participant’s previous instances of

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supervision with ACCC or outstanding financial obligations. Presentence Investigation Reports currently

include recommendations for the court including referrals for assessment and risk-informed treatment.

Describe the criteria for using the community corrections program as an intermediate sanction for a participant’s violation of probation conditions.

Criteria for Utilization of ACCC as an Intermediate Sanction The Allen County Adult Probation Department supervises participants based upon their risk to the

community, as determined by the IRAS. Additionally, Adult Probation has utilized a sanctions grid for

over a decade, and more recently as a component of its incentives and sanctions program. Based upon

the client’s risk level for recidivism and the type of violation, there are graduated sanctions in place to

address the violations. For offenses that are technical or involve non-violent new offenses, the Adult

Probation Department will attempt to utilize services at Allen County Community Corrections. Those

services may include modifying a client’s probation to include community service hours, EBP

programming, or electronic monitoring/GPS monitoring. The service requested from Allen County

Community Corrections is dependent up on the client’s risk level and the type of violation. Often times,

for violations that result in formal court actions, the Probation Department will recommend community

corrections placement.

Criteria for Utilization of Allen County Jail as an Intermediate Sanction Allen County Community Corrections and Allen County Adult Probation have historically partnered with

the Allen County Jail to provide short-term intermediate sanctions for violations of community

supervision. The practice of assigning days to serve in the Allen County Jail has contributed to the

effective local continuum of sanctions utilized as an alternative to outright termination of placement

from community-based supervision.

Describe how supervision information will be shared among departments for seamless transitions into departments including IRAS scores, case plans, progress reports, drug screen results, etc.

Collaborative Case Planning Since 2010, Allen County Community Corrections and Allen County Adult Probation have worked to

meaningfully understand and use the Indiana Risk Assessment System to inform the development of

supervision case plans. Both agencies maintain staff members certified to administer the Indiana Risk

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Assessment System, and both prioritize interventions by the intensity of needs. Discussed above, ACCC,

ACAP, and the courts maintain an ongoing dialogue about the categories of treatment provided by ACCC

through the Criminal Justice Treatment Marketplace. These features are responsible for the continuity

of supervision between ACCC and ACAP.

At the present, when participants are released from one agency, its staff prepare a formal case summary

sent to the next agency and courts delineating a timeline of the participant’s goals, objectives, and

accomplishments. However, it should be noted that a new case plan is developed by the new

supervising agency, using the records available as collateral information. Both ACCC and ACAP are

contemplating the costs and benefits of employing a new method for developing case plans as a living

document that follows the participant even between agencies.

ACCC and ACAP both use Case Management Software (CMS) by Paperless Business Solutions, a data

management and supervision tool. As a first step, ACCC and ACAP may contemplate sharing a library for

the purpose of developing case plans using the same terminology (lists of goals, interventions,

definitions, etc.). Further steps may include ongoing training for case management and probations

officers on case plan development, using technology to transfer active case plans, and developing policy

to facilitate this process. In Fall 2015, Allen County Community Corrections submitted a new format for

its case plans to the Indiana Office of Court Services and the Indiana Department of Correction for

review and approval – the new format assists in the formation of time-driven, frequently updatable

goals whereby the participant takes a more active role in its formation. ACCC’s new case plan format

was implemented in December 2015. Ongoing discussion on sharing case plan formats will continue

between ACAP and ACCC in the 2017-18 fiscal period.

Describe how the county uses or intends to increase graduated sanctions and to decrease the use of the Department of Correction for probation violations including the use of community corrections, if any.

Graduated, Broad-scale Participant Placement The Allen Circuit and Superior Courts support the concept of graduated incentives and sanctions policy

as well as graduated supervision strategies, collectively provided by the five (5) agencies that supervise

adult participants in Allen County. The courts prioritize the use of interventions that provide

appropriate supervision and minimal interferences into the life of the participant, insofar as the

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participant has a strong likelihood of successfully completing the program. However, the courts refer to

an participant’s comprehensive history in community supervision programs in order to inform decisions

about the appropriate levels of supervision. Participants that prove their need for additional support,

supervision, and restrictions by way of technical violations are referred to agencies that provide those

specific services (e.g. electronic monitoring).

True Step-Down and Therapeutic Direct Executed Sentencing Option The Allen Superior and Circuit Courts in collaboration with the Allen County Sheriff, Allen County

Community Corrections and the Allen County Adult Probation Department are contemplating novel

supervision placement options to deal with local defendants, particularly those who are moderate, high,

or very high risk, who may have drug and alcohol issues, and have previously failed at community-based

supervision.

The agencies that provide services for adult offenders in Allen County complimentarily operate a nearly

full spectrum of supervision components. Each component employs strategies that balance public

safety, treatment intervention opportunities, and problem solving. The Allen Superior and Circuit Courts

manage placements into each of the existing supervision programs based on specifically delineated

intake criteria. However, individuals that have been supervised by multiple community supervision

agencies pose a unique challenge that is recommending the development of a prescribed sentencing

option that demonstrates a supervision intensity “step-up and/or step-down” for our community.

The general strategy would be to orchestrate a comprehensive step-down and therapeutic executed

sentencing option for eligible participants that could start with an executed sentence at the Allen

County Work Release facility, perhaps utilizing GPS supervision through Allen County Community

Corrections, followed by a minimum length of supervision utilizing Home Detention/Electronic

Monitoring, concluding with a period of supervision on Adult Probation.

In fiscal period 2015-16, a total of 242 Level 6 or D-Level Felony Offenders were remitted to the Indiana

Department of Correction from Allen County. Of those 242 individuals, 39% were supervised by more

than one community supervision agency (Allen County Community Corrections, Allen County Adult

Probation, Criminal Division Services, Recovery Center of AADP, or the Allen County Work Release

Program which is run by the Allen County Sheriff). It is anticipated that this 39% would be the principal

target group to supervise using this new step-down community-supervision mechanism which could be

accomplished through this unique collaboration.

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Allen County Work Release Utilization of ACCC CBT Marketplace Programs As mentioned in this document above, Allen County Community Corrections has established a history of

collaboration for offering effective evidence-based Cognitive-Behavioral Interventions for its population,

Allen Count Adult Probation, Criminal Division Services, and the Recovery Center of AADP. As Allen

County contemplates the development of a graduated step-down and therapeutic executed sentencing

process, it is anticipated that participants would be offered the same curriculum titles, program dosages,

and replicated risk-divided program structure, offered at either ACCC or other community locations.

Utilization of this strategy by the Allen County Sheriff’s Work Release, Allen County Community

Corrections and Allen County Adult Probation would amplify familiarity and sense of cumulative

accomplishment for participants, reduce replication of services, and simplify the transition between

supervision entities in Allen County.

(See Chart on Proximate Page)

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Describe any review process that is in place to ensure non-DOC (and local jail) alternatives are exhausted before commitment.

In effort to identify the appropriate therapeutic placement, observe legally required sentencing

guidelines, and identify opportunistically funded supervision options, Judges of the Allen Circuit and

Superior Courts may consider following tools and considerations prior to sentencing participants:

• Courts are provided with a census of local program availability (jail, CC, Probation, etc.)

• Contemplation of legally mandated minimum sentence requirements by offense

• Comprehensive mental health/addictions evaluations, if appropriate and requested

• PSI’s describing historical successes or failures in community supervision programs

• Consider the length of sentence in contrast to the length of time required for participants to

participate and complete therapeutic interventions.

Internal Operations Explain how the community corrections program and probation department intend to coordinate internal operations. Describe how the county intends to share training resources

Training Resources Allen County Community Corrections has retained the services of certified trainers in Motivational

Interviewing. ACCC offers major training programs (an introductory and advanced skills workshop) at

least twice each year and regularly invites ACAP staff to participate. ACCC also publishes a schedule of

skill workshops (1-hour booster sessions) with about 20 sessions each year available to the staff of each

of these agencies.

In October 2014, ACCC developed a quality assurance program to review the effectiveness of its use of

the Indiana Risk Assessment System. The program includes three areas of focus: 1) interviewing

proficiency (utilizing direct observation & feedback), 2) quarterly comparison of scoring trends

compared to the validation data for the IRAS, and 3) an activity to measure the inter-rater reliability

between assessors (co-score a video and contemplate the correct scores with a conservative

interpretation of the rating criteria). In 2017, ACCC and ACAP will contemplate the benefit of jointly

completing these three exercises to provide strong quality assurance for risk assessment using the IRAS.

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Describe how the county will reduce cost with sharing assets including combined purchasing of drug screens, supplementary assessment tools, shared field visits, management information systems, office supplies, and vehicles

Coordinated Purchasing of Vendor Services Allen County Community Corrections and Allen County Adult Probation maintain dialogue through

avenues such as the ACCC Advisory Board. Any new projects contemplated by ACCC are presented to

the Advisory Board for discussion, whereby conversations about cross-agency coordination often occur.

In October 2016, ACCC, ACAP, and Allen County Juvenile Probation entered into conversations about

jointly negotiating lower group pricing for software designed to automate policy and procedure

management. Ongoing proactive conversations such as these will provide the opportunity to enter into

pricing parity situations, if the services remain advantageous to all parties involved.

Positive and Democratic Teamwork The agencies that supervise adult participants in Allen County are working to develop traditions of

collaboration; to date, these experiences have been extremely positive. In November 2014, Allen

County Community Corrections, Criminal Division Services, and Allen County Adult Probation observed

the first graduation ceremony of the Veterans Court Program. The event was a formal ceremony to

recognize the accomplishments of participants through a year-long supervision and treatment program.

The planning process was a very positive and democratic process between staff from all levels of each

agency. ACCC and ACAP are planning to allocate financial resources and community sponsorships in

order to plan additional graduation ceremonies for the Allen Superior Reentry Court and the Allen

Circuit Restoration Court programs.

Quality Assurance Be able to provide documentary evidence, upon request, of compliance with Department of Correction rules (community corrections programs) and Judicial Conference of Indiana standards (probation departments)

Documentation of Adherence to Operational Guidelines & Quality Assurance Allen County Community Corrections and Allen County Adult Probation regularly prepare the following

list of documentary evidence of organizational functioning, and submit these reports to both grant-

funding bodies, the Indiana Department of Correction or the Judicial Conference of Indiana.

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1. Grant-Funded Collaboration Project Reports 2. Indiana Department of Correction Quarterly Statistical Reports (Community Corrections) 3. Indiana Office of Court Services Quarterly Statistical Reports (Probation)

- ACCC also completes annual report on probation cases supervised by ACCC 4. Problem-Solving Courts Certification Process & Annual Reports to Indiana Office of Court

Services 5. Allen County Community Corrections Annual Report to Indiana Department of Correction

- www.allencountycorrections.org/annualreports.html 6. Allen County Adult Probation Annual Report to Indiana Office of Court Services

Attachments: #1) ACCC Quality Assurance Policy

#2) Quality Assurance Policy of ACAP

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ATTACHMENT #1 QUALITY ASSURANCE POLICY OF ALLEN COUNTY COMMUNITY CORRECTIONS

Effective Date: Revision Date(s):

8/1/2010 01/12/2016 Subject:

Quality Assurance Reference Special Instructions:

Read and Insert in SOP Manual Distribution: Reevaluation Date: No. Pages

Case Management Annually 6 I. PURPOSE To establish guidelines for the Case Management Division to ensure the Case Management Coordinator and Section Chiefs are completing regular audits of the case managers and their work product. II. POLICY

It will be policy for the Case Management Coordinator and Section Chiefs to follow the Allen County Community Corrections Quality Assurance Procedures by implementing an approved schedule for quality assurance checks, correctly completing the checklists, and holding the case managers accountable while providing constructive feedback and encouragement in an effort to effectively improve the Case Management Division.

III. PROCEDURES

A. Frequency and Random Selection.

1. The Case Management Section Chief will ensure that the Quality Assurance Checklist for work samples from two case managers be completed on a weekly basis.

2. The Case Management Section Chief will randomly select from a list of three participants currently under supervision for each case manager.

3. The names for the Quality Assurance List will be of participants who are under supervision for forty-five (45) days or longer.

4. The Case Management Section Chief will not alter the list provided unless given approval to make changes to the list by a member of the Executive Management Team.

5. The Case Management Section Chief will complete all Quality Assurance Checklists prior to weekly Home Detention Staffing.

B. Completion of the Quality Assurance Checklist.

1. The Case Management Section Chief will complete the Quality Assurance

Checklist for every participant identified on the randomly selected list.

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2. The Case Management Section Chief will access the participant’s file to review during the quality assurance process; as well as access the participant’s information up in the case management software.

3. The Case Management Section Chief will review each section of the Quality Assurance Checklist thoroughly to ensure everything on the Checklist is being reviewed for each case.

4. In each section of the Quality Assurance Checklist the following information will be verified and documented on the Checklist.

a. Appointments: Based on the risk of the participant determines the

frequency of the appointments between the participant and the case manager.

i. The Section Chief will ensure each appointment is entered

in the scheduler in the case management software appropriately.

ii. The Section Chief will ensure the participant is being seen by the case manager according to risk level for the period reviewed.

iii. The Section Chief will ensure each appointment entered has a corresponding case note entered in the Case Note Section of the case management software.

b. Case Notes: All case notes will be entered by the case manager within

seventy – two (72) hours of the appointment. Contents of each case note will adhere to the tenets of the Participant Activity Record and record the use of effective practices, including ECMS, MI and the Stages of Change.

i. The Section Chief will determine if goals are being worked

on by the participant and case manager. ii. The Section Chief will determine if the case manager is

using Motivational Interviewing (MI) and Effective Communication Motivational Strategies(ECMS) language.

iii. The Section Chief will determine if the participant is receiving assignments from the case manager from appointment to appointment.

iv. The Section Chief will determine if the case manager is addressing behaviors that are not acceptable and reinforcing positive behaviors during the appointments.

c. Employment: All participant are to be employed within thirty (30) days

of intake.

i. The Section Chief will review the files to verify status of employment, the length of time of employment, and if the information was entered correctly in the case management software.

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ii. The Section Chief will verify that the case manager is collecting both time cards and pay stubs from the participant at each appointment.

iii. If the participant is unemployed the Section Chief will verify the participant is either attending the Resource Lab or submitting verification of completed applications on-line.

d. Phase Progression Checklist: Any participant who is under Allen County Community Corrections supervision for more than ninety-one (91) days or longer will be monitored through the Allen County Community Corrections Phase Progression process.

i. The Section Chief will note on the Quality Assurance Checklist whether a Phase Progression form is in the file.

ii. The Section Chief will note if the case manager had the participant sign to the Phase completion as the participant completes the requirements of each phase.

e. Risk Informed Treatment: The case manager and participant work on

developing a case plan for the duration of the program to help guide the participant’s progression through supervision. This case plan will include any requirements of programming by the Sentencing Court through the Court Order.

i. The Section Chief will note any programming documented

on the Case Plan.

iv. The Section Chief will note any programming the participant is attending, completed, or has been referred to for enrollment during the time frame reviewed.

f. Education: All participants under supervision are required to provide

proof of a minimum of a high school diploma, or GED upon intake into the program. If the participant has not completed their education the case manager will refer the participant to the GED Program immediately.

v. The Section Chief shall confirm that all education

information is included within the participant’s file. vi. The Section Chief shall confirm the participant has been

referred and tested for GED classes if no verification is located in the participant’s file.

g. Indiana Risk Assessment System (IRAS) / Case Plan: It is policy for Allen

County Community Corrections staff to complete an IRAS interview using the appropriate version of the tool prior to the participant’s intake. The IRAS directs the Case Plan for the participant for entirety of supervision.

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vii. The Section Chief ensures that a valid IRAS has been completed within the appropriate time frame.

viii. The Section Chief ensures a Case Plan has been developed with the participant and both the case manager and participant are progressing through its goals and objectives during the participant’s supervision.

h. Financial: Participants are required to make regular payments toward

any service fee accounts. Case managers are responsible to monitor the participant’s financial statements and develop strategies for the participant to pay.

ix. The Section Chief will review any outstanding balances and

make note of them on the Checklist. x. The Section Chief will review the case manager notes in

CMS to determine if the case manager has been addressing the financial obligation with the participant.

i. Urine Drug Screens: All participants are assigned a color at supervision intake. The participants are to call daily to learn if their color has been selected, and is instructed to report to ACCC for urine screening. A list of all participants who fail to appear for a random test is sent to all case managers for follow up.

xi. The Section Chief will verify the participant is attending all random screens as scheduled and has not missed any dates.

j. Violations: The case manager is responsible to hold the participant

accountable for their actions while on the program by formally reviewing and writing violations when rules have been violated.

xii. The Section Chief will confirm violations are written

correctly and have factual statements xiii. The Section Chief will confirm all disciplinary actions are

being documented on the violation at the bottom of the page in the case management software.

xiv. The Section Chief will confirm the participant is being scheduled for Conduct Adjustment Hearings or is having the violations addressed in the assigned problem solving court.

xv. The Section Chief will confirm all electronic monitoring printouts received by the Communications Division are being reviewed by the case manager and addressed with the participant in a timely manner.

k. Community Service: Participants are required to complete Community

Service as a disciplinary sanction or if unemployed. The case manager is responsible to monitor any open accounts.

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xvi. The Section Chief will verify if there are any open Community Service accounts and if the Community Service hours were completed.

xvii. The Section Chief will verify if there are any outstanding Community Service accounts and if a violation(s) needs to be written by the case manager.

l. Files: The participant files are the central location of all the pertinent

paperwork regarding the participant. It is the case manager’s responsibility to maintain the file according to the File Organization Chart and the File Organization policy.

xviii. The Section Chief will review all participant files to ensure

the file is organized according to the File Organization Chart and are neatly kept.

xix. The Section Chief will review the participant’s Court Order to ensure the case manager is following court ordered stipulations and has the information addressed in the participant’s case plan.

xx. The Section Chief will ensure ECMS Thinking Reports are being developed with the participant and being placed in the file.

xxi. The Section Chief will document any missing information from the file on the Checklist for the case manager’s review.

m. Participant Activity Records: The case management software provides a

Participant Activity Record for each participant’s appointment. The case manager is responsible to print out the Activity Record prior to each appointment and document the information discussed during the appointment on the form.

xxii. The Section Chief will confirm there is a Participant Activity Record in the file for each appointment entered in the case management software.

xxiii. The Section Chief will confirm that information being discussed between the case manager and participant is being documented properly on the Participant Activity Record using EBP and MI.

n. Follow up Comments: The Section Chief will provide any additional comments, observations or concerns to assist in summarizing the overall compliance of the case manager in regards to the supervision of each participant.

C. Preparing the Quality Assurance Summary.

1. In an effort to provide effective and meaningful feedback to the case

manager, the Section Chief will complete the Quality Assurance Summary by describing areas in which the case manager excels and areas in which the case manager needs to make improvements.

2. As the Section Chief and case manager meet to discuss the Quality Assurance review improvements (if needed) will be documented.

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3. If improvements need to be made, deadlines will be given to make sure problem areas are addressed.

4. A copy will be provided to the case manager for reference and the Section Chief will maintain the original copy.

POLICY END

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ATTACHMENT #2 QUALITY ASURANCE POLICY OF ALLEN COUNTY ADULT PROBATION

ADULT PROBATION DEPARTMENT of

ALLEN COUNTY

Edwin J. Rousseau Centre 1 East Main Street, 8th Floor Fort Wayne, IN 46802-2303

PHONE: (260) 449-7113

FAX: (260) 449-7285

ERIC ZIMMERMAN Chief Probation Officer

Quality Assurance Policy

I. Purpose: To establish guidelines for the Quality Assurance Officer (QAO) to ensure that a regular review is completed of all officers assigned to the supervision division.

II. Policy: The QAO will be required to properly follow the QA policy by implementing regularly scheduled quality assurance reviews in order to provide constructive feedback, mentoring, and support to officers in an effort to improve the quality of services delivered to the Courts and participants.

III. Procedures:

A. Frequency of Review

A quality assurance review of each Probation Officer shall be done on a semi-annual basis. The QAO shall complete a quality assurance review within 10 business days of file selection. The review is designed to assess each officer’s use of evidence based practices in supervision and their maintenance of consistent, accurate electronic and paper records of information. This review shall also include recorded or observed interactions with participants to ensure that Evidenced Based Practices in supervision are being consistently used and evaluate each individual officer’s skill in using EBP.

B. Completion of the Quality Assurance Review

1. Participant files from each Probation Officer will be selected randomly but must have been on supervision for at least 90 days with the assigned officer.

2. The QAO will utilize a Quality Assurance Checklist to review each participant file. Each section of the Checklist will be reviewed and specific information verified and documented.

3. The QAO shall provide each Probation Officer with a Quality Assurance Review Summary which will provide feedback on areas of strength and areas to improve.

C. Quality Assurance Checklist:

THOMAS J. FELTS Judge

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1. IRAS: It is the probation officer’s responsibility to ensure that all participants are assessed for risk to re-offend. At current practice, an IRAS score, in conjunction with department policy, must be utilized at the time of orientation to assign an participant to an appropriate supervision level.

a. The QAO will determine if the participant had an IRAS completed and entered into INCITE at the time of orientation or within the 6 months prior to orientation if the participant was released from HD/WR/DOC.

b. The QAO will determine if the participant had an IRAS re-assessment completed and entered into INCITE at the appropriate 6 month interval after being assigned to a supervision level.

c. The QAO will determine if IRAS domains are driving case plan decisions and interventions to address criminogenic needs.

d. The QAO will review the completed IRAS to ensure it was scored according to IRAS guidelines.

2. EPICS: All probation officers shall be trained in EPICS during their first six (6) months caseload supervision. All probation officers are required to utilize EPICS during their interaction with participants.

a. The QAO will work with the probation officer to ensure they are scheduled for the initial training and will provide additional training and support as required.

b. The QAO will ensure the consistent use of EPICS department wide by:

1. Observing probation officer/participant contacts and providing feedback based upon those observations.

2. Utilizing audio recordings to review probation officer’s use of EPICS and will provide feedback/support as appropriate.

3. Incentives and Sanctions: Probation Officers are required to utilize incentives and sanctions as outlined in the Allen County Adult Probation Department’s CMS.

a. The QAO will review officer notes and audio recordings to ensure the probation officer is utilizing incentives and sanctions as described in the CMS.

b. The QAO will review active participation cards to ensure the probation officer is accurately recording all awarded incentives are documented.

c. The QAO, through the use of observation, audio recording, and active participation cards, will ensure the probation officers is utilizing incentives and sanctions on at least a 4 to 1 basis, as recommended in CMS.

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4. Appointments: It is the Probation Officer’s responsibility to meet with participants in accordance with their assigned supervision level.

a. The QAO will determine if each participant is being scheduled and seen for appointments according to risk level determined by IRAS and/or departmental policy.

b. The QAO will determine if each appointment is being entered into the case management software system appropriately.

c. The QAO will determine if the intake, when applicable, was completed according to the established timeline.

5. Case Notes: It is the Probation Officer’s responsibility to maintain a written record of all interactions with, or regarding, participants in the case management system.

a. The QAO will determine if there is a corresponding case note for each scheduled appointment entered within 24 hours.

b. The QAO will determine if case notes are being entered in the proper format to demonstrate the use of evidence based practices in supervision; including target behaviors, interventions, incentives, appropriate sanctions, cognitive restructuring and homework. Additionally, the QAO will determine if case notes contain documentation of compliance based information, ie... work verification, medication verification, progress reports from referral sources.

6. Referrals: It is the Probation Officer’s responsibility to ensure that referrals to outside providers are made in accordance with Court Orders and within acceptable timeframes.

a. The QAO will determine if referrals for court ordered conditions have been made within the first 120 days of supervision or if extenuating circumstances were documented and other interventions were articulated in supervision notes.

b. The QAO will determine if re-referrals for court ordered conditions, when applicable, were made within 45 days of receipt of termination notice or if extenuating circumstances were documented and other interventions were articulated in supervision notes.

7. Financial: It is the Probation Officer’s responsibility to inform each participant that they are expected to pay Court ordered financial obligations within the period of probation and to make diligent efforts to collect Court ordered fees.

a. The QAO will determine if the participant’s file contains a signed payment agreement.

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b. The QAO will determine if the probation officer is addressing delinquent accounts and utilizing the Collections Specialist, Due Process Hearings, or Informal Adjustment Hearings in attempt to collect on delinquent accounts.

8. Drug Testing: It is the Probation Officer’s responsibility to determine if participants are abstaining from the use of illegal substances during their period of probation.

a. The QAO will determine if the participant is being routinely tested for the use of illegal substances proportionate to their supervision level and history of substance use.

9. Violations: It is the Probation Officer’s responsibility to hold the participant accountable for violating behavior(s), up to and including Supervisor review and approval of modifications and/or petitions to revoke supervision.

a. The QAO will determine if sanctions are being applied according the established Sanction Grid.

b. The QAO will determine if appropriate staffing with a supervisor was documented if deviation from the Sanction Grid has occurred.

10. Case Closure: It is the Probation Officer’s responsibility to ensure that all cases are closed at the time of the discharge date.

a. The QAO will randomly select recently closed files to determine if a Summary of Probation was filed timely and if the case was appropriately closed out.

11. Files: It is the Probation Officer’s responsibility to maintain each participant’s file to include pertinent paperwork that accurately documents the participant’s supervision.

a. The QAO will review the participant’s file to ensure that it includes the Order of Probation, Payment Agreement, any Consent for Release of Information necessary to document compliance, and Court Orders relevant to supervision.

12. Supervision strategies: It is the Probation Officer’s responsibility to utilize the current EBP supervision model and diligently use the structure of the model during interactions with the participant.

a. The QAO shall periodically record/observe an individual officer during an appointment with an participant in order to provide specific feedback/instruction to the officer based on the current model of supervision’s evaluation process.

D. Quality Assurance Review Feedback:

1. In an effort to provide constructive and meaningful feedback to the Probation Officer, the QAO will complete a Quality Assurance Review Summary wherein areas of strengths will be

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outlined as well as any areas in which the Probation Officer may need to improve and a strategy for improvement.

2. A copy of the QA Review Summary along with the QA Check List and any Supervision Strategies in EBP evaluations shall be provided to the Probation Officer and the appropriate supervisor(s).

3. The original QA Summary along with the QA Check List and any EBP evaluations shall be maintained by the QAO.

POLICY END

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