allison a stephens for linked in
TRANSCRIPT
Allison A Stephens
Visual Resume
Hello! I'm Allison A Stephens. Thank you for taking the time to learn more aboutmy professional qualifications. If
you would like to discuss my credentials in further detail, please
email me at [email protected].
Experience - UnitedHealthcare
• Working with legal, compliance & business partners to manage/create network policies & procedures
• Working with legal, compliance and subject matter experts to manage/create provider administrative guides
• Creating standardized language for RFP responses related
• Working towards the integration of acquired companies into UHC
• Management of special projects as assigned
Project Manager 2010- Present
UnitedHealth Networks – Policies & Guides Team
Experience - UnitedHealthcare
• Contracting new providers for all lines of business including Medicaid
• Conducting provider office site visits
• Educating providers/ provider staff on claims processing guidelines and member benefit
• Resolving claims issues including those involving Dental Director review
• Working alongside interdepartmental management at all levels
• Collaborating as a member of the UHC Survey Oversight Committee
• Assisting in completion and verbiage of RFPs and sales/promotional materials
Provider Services Specialist 2006- 2010
Experience - Cancer Action Network
• Maintaining a relationship between ACS CAN and both US Senators
• Participating in advocacy/lobbying training and DC/Carson City Lobby Days
• Assisting in preparation for the 2009 Nevada Legislative Session
• Managing a team of Congressional District Leaders who are responsible for advocacy/lobbying activities
• Delivering speeches and leading team meetings
• Overseeing adherence to legislative objectives
State Lead Ambassador 2007- 2010
Experience - New Hope Hospice
o Developing internal and external relationships to increase census
o Educating medical providers about hospice and Medicare guidelines
o Determining whether a person met the criteria for hospice placement
• Ensuring that all legal documentation was in place for hospice admission
• Interviewing prospective employees
• Training new employees
Professional Services Representative 2005-2006
Experience - MERIN (Medical Education and Research Institute of Nevada)
o Establishing new organization with political community at local, state and federal levels including: Clark County Commissioners, US Congressional Representatives, both US Senators, Nevada State Governor, and Nevada State Legislators
• Creating relationships within the medical and end-of-life care community such as: LTACs and the Nevada Donor Network
• Ensuring that all legal documents were in place for donations
Donor Liaison 2005-2005
Experience - Solari Hospice Care
o Acting as an office manager: ordering supplies, establishing and maintaining employee files including licensure and benefits
o Assisting with the admissions process by verifying insurance and facilitating communication between sales staff and the Clinical Director
• • Interpreting between
English and Spanish at all levels of the hospice process
• Assisting with medical record duties including a Medicare audit
Administrative Assistant 2004-2005
Skills -- Communication Skills
• Using varying educational methodologies to present technical information for learner success
• Speaking in public authoritatively and
comfortably • Writing for business in a succinct manner, focusing on key details and relating to the intended audience
• Reading, writing and speaking in Spanish
• Creating and facilitating virtual meetings via teleconference and web-based meeting rooms
Skills -- Analytical Skills
• Translating theory into practical application
• Transferring raw data into meaningful
data through mathematical analysis • Prioritizing tasks in order to multi-task
effectively
Skills -- Technical Skills
• Developing written work plans for project management and defining measurable
(SMART) goals to evaluate level of success in meeting objectives
• Operating proficiently in numerous software applications:
MSWord, MSExcel, MSAccess, MSPowerPoint, Macess, SPARK, WebEx, SharePoint, PDF Converter, Basic knowledge of ACT! Relationship Management
• Researching thoroughly using academic or business
methodologies; Summarizing research findings by identifying integral points and resources for further details
Education
University of Nevada, Las Vegas 2004Degree: Master of Education Major: Health Promotion What is Health Promotion? Health Promotion is the art and science of motivating people to reach their optimal level of health. Graduate Project: Planning and Implementing a violence prevention program at a local middle school
Completed Coursework
Theoretical Foundations of Health Promotion Educational Methodology Multicultural Education Program Planning Health Program Evaluation Epidemiology and Public Health
Practical Applications Research Methods Health Communications Grantwriting Intro to Statistics Education for Sexuality
Education
University of Nevada, Las Vegas -- 2002Degree: Bachelor of Science Major: Health Care Administration What is Health Care Administration? Health Care Administration is a broad view of the health care delivery system and understanding of health and disease; curriculum and internships prepared me for leadership positions in the organization, financing, and delivery of health care services. Practicuum Experience: Working as an analyst for a cardiology program consulting firm
Completed Coursework
Health Care Law Survey of US Health Systems Epidemiological Concepts Management of Health Services Organizations Health Care Finance Strategic Planning and Marketing
Dental Anthropology Quantitative Management Physical Anthropology Medical Anthropology Sociology of Aging Managed Care Oral Communications
Education
Universidad Andres Bello Spring 2001 As a part of my undergraduate academic training, I studied in Santiago, Chile for one semester. During this time, I learned the language, culture and political climate of Chile. My experience there broadened my view of international relations and the diversity of the Americas. While in Chile, I spent several hours per week volunteering at a homeless shelter and a women's health foundation.
Additional Training UnitedHealthcare Career Development Ongoing 2006-presentSelect Classes: • Project Management: Principles and Practice 2011• Facilitating Virtual Meetings 2011• Introduction to Operational Excellence 2010• Ethics and Integrity Series 2008-2010• Compliance 2006
Emerge Nevada (Political Leadership) 2010• Public Speaking & Communications• Fundraising; Message Development• Ethical Leadership• Media Relations (traditional & new media)• Creating a Campaign Plan• Debate Boot Camp & Field Training
Additional Training continued Advocacy Training Ongoing 2007-10• Direct Action Organizing Training (grassroots campaigns) 2009• Leadership training 2008• Conducting a lobbying meeting on Capitol Hill 2008 • American Cancer Society Cancer Action Network Advocacy Training 2007
Certificate of Excellence in Health Economics 2008• The Scope of Health Economics and Key Information Sources• Sources and Characteristics of Information Relating to Health Care Financing
in the US• Identification and Retrieval of Health Economic Evaluations• Introduction to the Principls of Critical Appraisal
of Health Economic Evaluations
Additional Training continued
Lay Speaker Training 2007 Advanced Certification • Leading, assisting & supporting programmatic emphases of a church• Conducting worship services, presenting sermons• Leading meetings for prayer, training, study and discussion• Relating to appropriate committees and ministry areas in providing leadership for congregational and community life
Legal Studies Dipolma 1998• Street Law and Law Enforcement• Civil / Criminal Law & Court Procedures• Legal Research & Writing• Civil Liberties and Victims Rights
Awards & Recognition2010-13 – Member, Nevada State Board of OccupationalTherapy
2009-13 - Member, Community Advisory Committee for the Clark County Desert Conservation Program 2009 - Who's Who Among Executives & Professionals 2008 - "On the Spot" Award, UnitedHealthcare Nevada 2007-2010 - Member, UnitedHealthcare Nevada Survey Committee
2007-2008 - Member, Western Political Science Association 2006 - Customer Service Excellence Award, Las Vegas Chamber of Commerce 2003 - Mason Cup Academic Competition MVP Award, University of Nevada, Las Vegas Department of Health Promotion
Thanks!
Thank you for reviewing my visual resume. The names and contact information of my references are available upon request. Again, if you have any other inquiries regarding my qualifications, please contact me at [email protected]. I look forward to hearing from you!
