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    A D V A N C E D S U P P L Y C H A I N M A N A G E M E N T

    P R E S E N T E D B Y :

    A M I T J A I N

    A N I R U D D H A B H A T T A C H A R Y AA N U S H R E E K H A N D A L K A R

    A R N A B K U M A R R O Y ( 0 1 )

    A U M K A R W A Y K E R

    Case Study: Alpha Electronics

    Global Strategy

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    SWOT Analysis

    Strengths:

    Being the most successful consumer electronicsfirms, it has a strong brand name & is well

    established.The customers base of Alpha is also very wide.

    Executives are passionate & open to try new things.

    Learning tours to build competency and apply theglobal learning knowledge to strengthen its supply

    chain.

    Employee training for quality enhancement.

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    Weaknesses:

    Low employee training, motivation & morale.

    Overall quality of its products, and business practices

    is very low.Their products seem to have high numbers ofdefects.

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    Opportunities:

    Learn from the Japanese firms.

    Improvements in products, in terms of better quality.

    Introducing brands in new markets withimprovements and innovations.

    Threats:Japanese firms have flooded the market with low-prices high quality products.

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    How Alpha Electronics might havearrived at its current strategy

    Pressure to be responsive and cost-effective due tothe entry of Japanese firms forced Alpha Electronicsto makeover.

    Increased availibility of new product at cheaper price& of high quality motivated Alpha Electronics tofocus on quality.

    The changing market forces towards high speed,

    flexibility, reliability , rising expectation of end-users, retailers made Alpha Electronics to revamptheir business strategy.

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    Similar Indian firms: M&M

    Mahindra Top Gear Programme: Aim to boostproductivity by 50% in a year.

    Six principles followed by M&M are:

    Build Product UnitsCreate Cellular Systems

    Deploy Flexible Processes

    Try to Cut Cycle TimesCustomize Your Shop Floors

    Let Your Workers Own the Factory

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    PrimaryBusiness Strategy

    Principal Business strategy Global expansion ofthe firm

    Reducing costs

    Leveraging competitive advantage throughdiversification of Business

    Evolving through procurement and sourcing indomestic markets followed by cross - borderprocurement

    Launching newer products

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    Supply Chain - Business Strategy Fit

    Emphasis on low costs and quality products

    Procurement from strategic locations where cost is lowand consumerism high Asia, Africa

    Sourcing from multiple locations, not only from Japanto mitigate risks

    Developing an integrated supply chain co-ordinationand information sharing from design to delivery

    Outsourcing to contract manufacturers/EMS Leverage their economies of scale

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    Implications for the SC strategy above

    Overcoming Material Shortages

    Regular Availability of critical components & parts

    Procurement at low cost

    Good relationship with suppliers and distributorswith a willingness to share information at every stage

    Faster product development

    Making design in house

    Outsourcing Manufacturing - Lower costs, lesser

    investment in fixed assets & inventories, concentrating

    at core competencies

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    Efficient vs. Responsive Supply chain

    Efficient Supply Chain Responsive Supply Chain1. Main objective is of pursuing efficiency

    goals w.r.t Supply chain operations

    2. Predictable demand for theproduct - functional

    3. Cost optimization &maximum utilization ofresources

    4. Generate high turns andminimize inventory

    5. Long term relationships withsuppliers and betterinformation sharing acrossthe supply chain needed

    6. Standardized productionprocess with minimaldifferentiation

    1. Need to develop capability to respondfaster to market requirements

    2. Demand is uncertain for the product -innovative

    3. Reducing time to market/lead time

    4. Deploy significant bufferstocks

    5. Capturing POS data and immediateupdating of the system using EDI and weblinkages necessary

    6. Postponement ofdifferentiation

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    Real Life Examples

    Efficient Supply Chain Responsive Supply Chain

    Toothpaste manufacturer - Colgate Fashion Apparel Nike, Zara

    Steel Producer SAIL, TSL Personal computers - Dell

    Oil Companies HP, BPCL Fast Food - McDonalds

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    Measures To Evaluate

    Success Of Strategy

    Operational

    Financial

    RnD

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    Operational Measures

    1. RFTR 4. Customer Complaints 2. No of Processes validated 5.Cost of quality failures 3. Quality awareness trainingQuality

    1. Automation 2. Material Handling 3. Removal of Bottlenecks 4. Reduction in cycle time

    Productivity 1. Time required to setup processes for new products 2. Capability to adjust processes according to changingvolumes

    3. Allowing variations in process sequenceFlexibility

    1. Time for NPD 2. Time required to source new raw material / parts from

    supplier 3. Time to market for new products 4. plc time

    Time

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    Financial Measures

    Total sales

    Value added

    ProfitMargin

    Turnover ofcapital

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    Measures To Evaluate R&D Department

    Financial

    Revenue growth

    R & D spending

    Percentage ofsales from newproducts

    ROI Profit growth

    Changes in

    market share

    Operational

    Number of ideasor concepts in thepipeline

    Number of Newproducts orservices launched

    Number of R & Dprojects

    Number of peopleactively devoted toinnovation

    Others

    Customersatisfaction

    Potential of entirenew product /service portfolio

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    SC strategy

    Supply chain management - supply chain operationsare controlled to reduce costs

    Supply chain strategy is an iterative process that

    evaluates the cost benefit trade-offs of operationalcomponents.

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    External Considerations For SCM Strategy

    Customer Demand

    Market structure

    Customs clearances and duties

    Vendor selection Terms of purchases in international markets

    Performance of competitive firms

    Cross border taxes