alphagateway bsc quick start guide · assign a cable modem configuration file with the ems as a...

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1 018-356-B1-001, Rev. B (10/2019) AlphaGateway BSC Quick Start Guide The AlphaGateway Broadband Small Cell (BSC) is a 320W AC voltage DOCSIS gateway capable of powering four outputs. An optional Low Voltage Disconnect (LVD) switch is available to set 45/55Vac low cutoff. The unit is connected to the HFC Coaxial Access network through a directional coupler or splitter at any location within the HFC voltage range (45–90Vac), transforming the HFC power to a voltage suitable for the connected devices. Fig. 1, Connections and Ports Fig. 2, Dimensioned Views Ground Lug IP67 Cable Gland (outputs) AC Input (45-90Vac Quasi Square HFC Coax 5/8x24 SCTE-91 compliant) RJ-45 Ethernet CPE port Power outputs (4) (90VAC or 120VAC (model specific)) Optional Security Bolt Location (Alpha p/n 647-189-13) 16.5" (419.1mm) 8.9" (226.1mm) 4.9" (124.5mm) 5 4 3 2 1 2 3 2 1 2 2 2 5 6 6 ETH WARNING STINGER MUST BE TRIMMED PER THE DIAGRAM TO PREVENT SHORTING OF THE COMPONENTS AND DAMAGE TO THE UNIT. MAX. = 1.50 IN MIN. = 1.32 IN Pin Length DS US OL LNK PWR RST 4 This guide addresses the installation and configuration of the BSC models: (Power only) AG300P-AC90, AG300P-AC120 (Power + DOCSIS 3.1) AG300D-AC90, AG300D-AC120. Additional product specifications are included at the end of this document.

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Page 1: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

1018-356-B1-001, Rev. B (10/2019)

AlphaGateway BSC Quick Start Guide

The AlphaGateway Broadband Small Cell (BSC) is a 320W AC voltage DOCSIS gateway capable of powering four outputs. An optional Low Voltage Disconnect (LVD) switch is available to set 45/55Vac low cutoff.

The unit is connected to the HFC Coaxial Access network through a directional coupler or splitter at any location within the HFC voltage range (45–90Vac), transforming the HFC power to a voltage suitable for the connected devices.

Fig. 1, Connections and Ports

Fig. 2, Dimensioned Views

Ground Lug

IP67 Cable Gland (outputs)

AC Input (45-90Vac Quasi Square HFC Coax 5/8x24 SCTE-91 compliant)

RJ-45 Ethernet CPE port

Power outputs (4)(90VAC or 120VAC (model specific))

Optional Security Bolt Location (Alpha p/n 647-189-13)

16.5" (419.1mm)

8.9" (226.1mm)

4.9" (124.5mm)

5

4

3

2

12

3

2

1

2

2

2

5

6

6

ETH

WARNING

STINGER MUST BE TRIMMED PER THE DIAGRAM TO PREVENT SHORTING OF THE COMPONENTS AND DAMAGE TO THE UNIT.

MAX. = 1.50 IN

MIN. = 1.32 IN

Pin Length

DSUSOL

LNKPWR

RST

4

This guide addresses the installation and configuration of the BSC models:(Power only) AG300P-AC90, AG300P-AC120 (Power + DOCSIS 3.1) AG300D-AC90, AG300D-AC120.

Additional product specifications are included at the end of this document.

Page 2: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

2 018-356-B1-001, Rev. B (10/2019)

Pre-InstallationThe unit has four different installation methods:

Strand MountWall MountPole MountVault Mount (same installation method as strand mount)

Perform and verify:Provision the DOCSIS Modem and RF MAC Address (including, but not limited to):

Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly.Set up a billing account (if applicable).

As appropriate, provision each connected device using the device’s MAC address.The BSC can also be connected to the hard coax through a directional coupler.

Tools Required (User-Supplied):

• Torque Wrench with: 7/16" (11mm) Socket 1/2" (13mm) Socket

• Drill (for Wall Mount Installation)• Signal Level Meter

• Each device will register as a distinct CPE device; these may need fixed IP addresses depending upon the model.

• Ensure that unused cable glands are covered with plugs. Remove only the cable gland plugs necessary for installation.

NOTICE:

The grounding method for a particular site will be dependent upon soil type, available space, local codes, NESC (National Electric Safety Code), NEC (National Electric Code), and other site-specific characteristics.Alpha recommends less than 25 ohm ground resistance in the grounding system in accordance with NESC Section 9 and NEC Article 250, 820 Part IV.Alpha Technologies assumes no responsibility or liability for failure of the installer to comply with the requirements of applicable local and national codes. Where allowed, exothermic welding may be used as an alternative to Burndy clamps and connectors.

NOTICE:

Alpha Grounding System Installation ProcedureProperly ground the AlphaGateway BSC by connecting a #6 AWG wire from the grounding lug on the body of the unit to the strand ground in accordance with local electrical codes. Apply anti-oxidant compound (e.g., Noalox® or equivalent) to the ground connection. Bond the grounding system to other grounded electrical equipment located within 20ft using #6 AWG bonding conductor.

System Grounding with Low Voltage Disconnect Switch in use:

For installations utilizing Alpha Technologies’ optional Low-Voltage Disconnect Switch (Alpha p/n 021-111-20), use a #6AWG wire to connect the ground lug on the baseplate of the switch to a driven ground rod in accordance with local electrical codes. Verify the ground resistance in the grounding system is less than 25 Ohms.

Page 3: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

3 018-356-B1-001, Rev. B (10/2019)

Strand Mount Installation - Vertical Configuration

The unit must hang from the strand with the hinges facing down.NOTICE:

GROUND LUG MOUNT(SEE FIG. 4 FOR DETAIL)

Fig. 3, Strand Mounting Bracket Installation, Vertical Configuration

CARRIAGE BOLT

HEX HEAD NUT

LOCK WASHER

FLAT WASHER

CLAMPHEX HEAD NUT

LOCK WASHER

FLAT WASHER

CLAMP

HEX HEAD NUT

LOCK WASHER

FLAT WASHER

[1] [2][3]

[4]

Fig. 4, Ground Lug Detail

1. Take the two strand mount brackets [1] from the strand bracket installation kit (3" bracket kit, Alpha p/n 746-627-23 or 2" bracket kit, Alpha p/n 746-627-24), remove the two plugs from the top of the enclosure, and secure the mounting brackets in place. Verify the proper orientation as shown in the image. Use the hex head bolts, lock washers, and flat washers from the strand bracket installation kit to secure the strand brackets to the AlphaGateway BSC, torquing to 44.3 – 53.1 in-lbs (5 – 6 Nm).

2. Hang both brackets on the strand through the clamps on the bracket as shown [2]. For thicker 3/8" strands, reverse the orientation of the clamp so that the larger concave side faces the strand. Insert the carriage bolt through the back of the bracket and tighten the hex head nut, lock washer, and flat washer against the clamp on the front of the bracket, torquing to 79.7 – 88.5 in-lbs (9 – 10 Nm). Repeat for the second bracket.

3. An alternate installation method provides for the use of a 0" mount bracket set [3] (Alpha p/n 746-627-26) attached to the mounting holes in the top of the gateway and torque to 44.3 – 53.1 in-lbs (5 – 6 Nm).

4. Properly ground the unit by connecting a #6 AWG wire (44.3 in-lb, 5 Nm) from the ground lug mount [4] to the strand ground per local code. Apply anti-oxidant compound (e.g., Noalox® or equivalent) to the ground connection.

5. Proceed to the “Start-Up" and "Verification” sections.

[2] [2]

[1][1]

HEX HEAD NUT

LOCK WASHER

FLAT WASHER

GROUND LUG

Page 4: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

4 018-356-B1-001, Rev. B (10/2019)

1. Take the two strand mount brackets [1] from the strand bracket installation kit (Alpha p/n 746-627-23) and remove the two plugs from the top of the enclosure, securing the mounting brackets to the AlphaGateway BSC in their place. Position the strand mounting brackets around the strand and verify the proper orientation as shown. Use the hex head bolts, lock washers, and flat washers from the strand bracket installation kit to secure the strand brackets to the chassis, torquing to 44.3 – 53.1 in-lbs (5 – 6 Nm).

2. Hang both brackets on the strand through the clamps on the bracket as shown [2]. For thicker 3/8” strands, reverse the orientation of the clamp so that the larger concave side faces the strand. Insert the carriage bolt through the back of the bracket and tighten the hex head nut, lock washer, and flat washer against the clamp on the front of the bracket, torquing to 79.7 – 88.5 in-lbs (9 – 10 Nm). Repeat for the second bracket.

3. Properly ground the BSC by connecting a #6 AWG wire (44.3 in-lb, 5 Nm) from the ground lug mount [3] to the strand ground per local code. Apply anti-oxidant compound (e.g., Noalox® or equivalent) to the ground connection.

4. Proceed to the “Start-Up” and “Verification” sections.

Strand Mount Installation - Horizontal Configuration

Fig. 5, Strand Mounting Bracket Installation, Horizontal Configuration Fig. 6, Ground Lug Detail

CARRIAGE BOLT

HEX HEAD NUT

LOCK WASHER

FLAT WASHER

CLAMPHEX HEAD NUT

LOCK WASHER

FLAT WASHER

CLAMP

HEX HEAD NUT

LOCK WASHER

FLAT WASHER

[2]

[1] [2]

[3][2]

[1] [1]

HEX HEAD NUT

LOCK WASHER

FLAT WASHER

GROUND LUG

Page 5: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

5 018-356-B1-001, Rev. B (10/2019)

Wall Mount Installation

1. Align the bracket (Alpha p/n 746-645-20) into the desired installation position on the wall. Mark the four holes where the 5/16" (M8) hex head screws will be drilled into the wall.

2. Drill four pilot holes into the wall using the wall mount bracket as a template. If mounting to drywall, a stud should be located and used to secure any two of the hex head screws.

3. Using the four 1/4-20x1/2" bolts and flat washers, mount the BSC to the wall mount bracket. Use the 7/16" (11 mm) socket to torque each to a value between 44.3 – 53.1 in-lbs (5 – 6 Nm). The F-connector must be facing down with the hinges on the enclosure facing left.

4. Mount the BSC and wall mount bracket on the wall by partially screwing in the top two 5/16" lag bolts without washers and hang the unit by the bracket with the key-holes. Install the other two lag bolts with washers and tighten all four.

5. Properly ground the BSC by connecting a #6 AWG wire from the ground lug mount to the strand ground per local code. Apply anti-oxidant compound (e.g., Noalox® or equivalent) to the ground connection.

6. Proceed to the “Start-Up" and "Verification” section.

9.69" (246.2 mm)

10.64" (270.2 mm

)1/4-20x1/2" hardware

Fig. 7, Gateway Wall Mount Bracket

Wall-mount hardware

Wall-mount hardware

1/4-20x1/2" hardware

Page 6: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

6 018-356-B1-001, Rev. B (10/2019)

Pole Mount Installation

1. Secure the pole mount bracket (part of Pole Mount Bracket set, Alpha p/n 746-861-20) to the pole using the metal straps.

2. In the top two mounting bracket holes of the BSC, partially tighten two of the 1/4"-20 bolts, lock washers, and flat washers, leaving a few millimeters of space between the flat washer and the enclosure.

3. Line up the BSC and place it so that the 1/4"-20 bolts rest on the top slots of the bracket. With the BSC in place, secure it to the bracket by tightening the four 1/4"-20 bolts, lock washers, and flat washers using the 7/16" (11 mm) socket, torquing to a value between 44.3 – 53.1 in-lbs (5 – 6 Nm). The F-connector must be facing down with the hinges on the enclosure facing left.

4. Properly ground the BSC by connecting a #6 AWG wire from the ground lug mount to the strand ground per local code. Apply anti-oxidant compound (e.g., Noalox® or equivalent) to the ground connection.

5. Proceed to the “Start-Up" and "Verification” sections.

Note the orientation of the bracket. The unit must be installed on the bracket as shown:NOTICE:

Fig. 8, Pole Mount Installation Configuration

Straps for Pole Mount configurations

BoltLock Washer

Flat Washer

Page 7: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

7 018-356-B1-001, Rev. B (10/2019)

Connection and Start-Up

Fig. 10, Connection Diagram

Low impedance grounding is mandatory for personnel safety and critical for the proper operation of the cable system.

WARNING! ELECTRICAL HAZARD

54

2

1

HFC Hardline Coax (45-90Vac Quasi Square Wave + DOCSIS RF)

Directional Coupler / Splitter

Ethernet Port

Input Power (also RF signal for data backhaul)

Strand-mounted BSC

AC Outputs (up to 4)

5

4

3

2

1

3

6

6

Prior to connection, the technician must verify the coax cable being connected to the BSC is not energized.

WARNING! ELECTRICAL HAZARD

Page 8: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

8 018-356-B1-001, Rev. B (10/2019)

1. Prior to applying power, ensure the unit is properly grounded as described in the Alpha Grounding System Installation Procedure on page 2.

2. Use the 1/2" (13 mm) socket to loosen the M8 enclosure bolts and open the BSC.3. Trim the stinger pin per the label on the inside of the BSC (1.32" minimum, 1.50" maximum as measured from the

surface of the threaded fitting). 4. Loosen the retaining screw (see Fig. 11, item 3) and rotate the cover to access the seizure screw. (Do not

remove the cover during this step.) 5. Loosen the seizure screw. 6. Install the connector by hand (to avoid cross-threading) and torque to 44 in-lbs (5.0 Nm).7. Torque the Pin Seizure screw to 12 in-lbs (1.3 Nm). 8. Rotate the seizure screw access cover back to the original location and tighten the retaining screw to 15 in-lbs

(see Fig. 11, item 3).9. Connect up to four devices as needed via the output ports as per the procedure in "Installing a Power Output

Cable."

Start-Up

If replacing the coaxial input connection, first loosen the pin seizure screw and remove the connector and the coax from the 5/8x24 HFC port.

NOTICE:

Depending on the installation location of the equipment, suitability of the 120Vac output will be up to the discretion of the Authority Having Jurisdiction (AHJ).

ATTENTION:

Installing the Ethernet Cable

The Ethernet cable can be installed before or after start-up.NOTICE:

1. Remove and disassemble the corresponding cable gland. See Fig. 13.

2. Route the Ethernet cable through the cable gland and into the BSC.3. Plug the Ethernet cable into the Ethernet Cable Connection (ETH) port. See Fig. 11.4. Install the sealing insert and tighten the cable gland to 44 in-lbs (5 Nm).

To protect the installer from working on a live unit, connect the coax cable to the BSC first. DO NOT connect the coax cable to the directional coupler or splitter at this time.

CAUTION!

Page 9: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

9 018-356-B1-001, Rev. B (10/2019)

ETH

WARNING

STINGER MUST BE TRIMMED PER THE DIAGRAM TO PREVENT SHORTING OF THE COMPONENTS AND DAMAGE TO THE UNIT.

MAX. = 1.50 IN

MIN. = 1.32 IN

Pin Length

DSUSOL

LNKPWR

RST

1. Once the LEDs on the DOCSIS modem are solid green (DS, US, and OL) remove the appropriate cable gland plugs to access the Power and Ethernet ports from outside the enclosure.

2. Verify that the cable gland for any unused Power and/or Ethernet port remains plugged to ensure a weather-tight enclosure.

Verification of Ethernet Status

Fig. 11, Operational Connectors and Indicators

Fig. 12, Detail of Operational Connectors and Indicators

ETHERNET CABLE PORT

PLANT COAX CONNECTION (INPUT POWER)

Ethernet Cable Connection

Advisory Labeling, Pin Length

Pin Seizure Screw (under RF shield)

Labeling for LED Indicators

Output Cable Glands (4 max.)

43

2

1

Once the BSC is powered up, the power outputs will activate and the cable modem (CM) boot process will begin.

Pre-provisioning phase (unit is not yet provisioned by the CMTS):

• The CM can be accessed through Ethernet port via 192.168.100.1 (ping, SNMP, HTTP) Post-provisioning phase (the modem boot process/CMTS provisioning is complete):

• The CM can be accessed through Ethernet port via 192.168.100.1 (ping, HTTP)• The CM can be accessed through Ethernet port via CM IP address (ping, SNMP, HTTP)

5

4

3

2

1

ETH

MAX. = 1.50 IN

MIN. = 1.32 IN

Pin Length

DSUSOL

LNKPWR

ETHERNET CABLE CONNECTOR

STATUS LEDS

TRIM LENGTH INSTRUCTIONS

WARNINGSTINGER MUST BE TRIMMED PER THEDIAGRAM TO PREVENT SHORTING OFTHE COMPONENTS AND DAMAGE TO THEUNIT.

5

Page 10: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

10 018-356-B1-001, Rev. B (10/2019)

Installing the Output Power Cable1. Remove and disassemble the corresponding cable

gland. See Fig. 13 below.

2. Route the output cable through the cable gland and into the BSC.

3. Remove the connector from the connector receptacle.

4. Connect the Ground, Neutral and Line leads to the connector. Use Output 1 for most critical loads. Note: In over-current situations, the outputs will begin shedding starting with Output 4.

5. Fasten the leads to the screw terminals in the base of the plug. Use a standard tip screwdriver (3 mm, ~1/8" in width).

6. Torque to 4.4 – 5.3 in-lb (0.5 – 0.6 Nm).

7. Plug the connector back into the receptacle and reassemble the cable gland per illustration below.

8. Install the sealing insert and nut for each power port as shown in the illustration below. Verify all pieces of the assembly are present and used in the correct sequence to prevent ingress of water into the BSC.

9. Connect the other end of the non-energized coax to the directional coupler/splitter. Note: If the DC/splitter port is energized, then the BSC will power up at this time.

10. Verify the Output Indicator LED is illuminated, signifying power is present (applies to all four models of the AlphaGateway BSC). The LEDs (DS, US, OL) will blink while the modem comes online. They will become solid once the modem is successfully provisioned. (Applies to AG300D only).

11. Close the lid and hand tighten the six M8 enclosure bolts. With the bolts firmly in place, use the 1/2" (13 mm) socket to torque each between 44.3 – 53.1 in-lbs (5 – 6 Nm) following the order of the numbers on the enclosure.

Fig. 13, Cable Gland Assembly

Completed Cable Gland Assembly

Sealing Insert

Clamping Claw

Sealing Nut 4

3

2

1

Underside of connector showing screw terminals

NEUTRALLINE

GROUND

OUTPUT 1G L N

OUTPUT 2G L N

OUTPUT 3G L N

OUTPUT 4G L N

NEUTRALLINE

GROUND

RECEPTACLE

OUTPUT INDICATOR LED

CONNECTOR

4

3

2

1

Cable connects to output

Page 11: AlphaGateway BSC Quick Start Guide · Assign a cable modem configuration file with the EMS as a trap destination, CPE enabled, and the bandwidth set properly. Set up a billing account

Alpha Technologies Services, Inc.an EnerSys company

Alpha reserves the right to change specifications without notice.Alpha is a registered trademark of Alpha Technologies Services, Inc.

For more information visit www.alpha.com

© 2019 Alpha Technologies Services, Inc. All Rights Reserved.

018-356-B1-001, Rev. B (10/2019)

A seventh bolt is available as an optional Alpha security bolt (Alpha p/n 647-189-13).Torque the security bolt to 35 in-lbs (4 Nm). For cable gland replacements, contact tech support at 1-800-863-3364.

NOTICE:

The Ethernet (ETH) LED will remain off until a device is connected via an Ethernet cable and it establishes a communications link. The LED will flicker depending on the amount of traffic (slow flickering = slight traffic / fast flickering = substantial traffic). If there is no traffic, the LED will stay solid green.

NOTICE:

Failure to properly install the sealing insert and nut could result in water intrusion into the enclosure.

CAUTION!

Normally, the body of the cable gland connected to the enclosure stays installed. However, if it gets removed, apply silicone-based O-ring grease (Dow Corning® 55 O-Ring, or equivalent) to the gasket surface that faces the enclosure, and reinstall, torquing to 70 in-lbs (8 Nm).

NOTICE:

Fig. 14, Torque Values for Cable Glands

BaseFactory set at

70 in-lbs (8 Nm)

Sealing Nut44 in-lbs (5 Nm)