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Ambient Media 2012/13 Born to fly.

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Page 1: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Ambient Media 2012/13

Born to fly.

Page 2: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q1

A target group in holiday mood awaits you

Condor passengers can rely on flying expertise, technical reliability, product quality, customer orientation and the joy of service. Condor customers enjoy the comprehensive range of services of a quality airline such as free meals and non-alcoholic drinks, a varied entertainment programme and newspapers.

Condor lives its company claim:“Born to fly“ – each and every day.

Portrait

Holiday Statistics •75%ofGermanstakeatleastone

holiday per year •Theyspend11daysayearonvacation •Spendingmorethan60billioneuro

Condor Statistics •About75internationaldestinations •32,000Condorflightsperyear •6.6millionpassengersonboardeveryyear •94%ofCondorguestsareresidentinGermany

Portrait

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Q Q2

Target Group

female 51 % male 49 %

up to 29 18 % 30–49 40 % over 50 42 %

Germany 94 % Austria 2 % Switzerland 1 % other 3 %

Source:FURReiseanalyse2012

Age Place of ResidenceGenderTarget Group

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Q Q3

3 Condor Extranet

4 Online Newsletter Comfort

5 Online Newsletter Premium

6 Raffle on condor.com

7 Raffle on Facebook

8 Online Banner

9 Online Boarding Pass

10 Boarding Pass

Condor Extranet

Travel Planning

Advertising – for travel agents

Every day, numerous travel agents use agent.condor.com as a source of information. Create your profile and use this exclusive platform to communicate with this important target group.

Integration

Format Price Subpage from€ 4,900

Technical Data Imagesize 140x93pixels Headlineandtextmax.100characters

Booking Option and Duration On request

Delivery Date/Lead Time 4weeksbeforepublication

Required File Formats and Content •Yourlogo •Yourcontactdetails(incl.contactperson) •2-pageWordfilewithdetails,mapsand

images of your destination

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Q Q4

3 Condor Extranet

4 Online Newsletter Comfort (without Subpage)

5 Online Newsletter Premium

6 Raffle on condor.com

7 Raffle on Facebook

8 Online Banner

9 Online Boarding Pass

10 Boarding Pass

Advertising – addressed

Nowadays, newsletter with travel information are some of the most popular and most widely-read sources.Usethispositiveimagetransferforyourcommunication.

Youwillreacharound550,000subscribers per newsletter.

Online Newsletter Comfort

Integration

Format Price 1-column from€ 5,500 2-column from€ 6,900

Technical Data 1-column Imagesize 160x60pixels Headline 30characters Text 105characters 2-column Imagesize 160x60pixels Headline 30characters Text 235characters

Run Approx.550,000subscribers

Booking Option Monthly

Delivery Date 3weeksbeforemailing

File Format GIForJPG

Travel Planning

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Q Q5

Online Newsletter Premium

3 Condor Extranet

4 Online Newsletter Comfort

5 Online Newsletter Premium (with Subpage)

6 Raffle on condor.com

7 Raffle on Facebook

8 Online Banner

9 Online Boarding Pass

10 Boarding Pass

Travel Planning

Advertising – in-depth

It’s not just travel newsletters that are being read more and more by consumers – landing pages with in-depth information on specific newsletter topics are also very popular and the best way to achieve more differentiated consumer communication.

MakeuseofourPremiumNewsletterandthe related landing page to provide your customers with information on special offers, promotions and selected destinations.

Integration

Format Price 1-column+landingpage from€ 9,900 2-column+landingpage from€ 12,900

Technical Data 1-column Imagesize 160x60pixels Headline 30characters Text 105characters 2-column Imagesize 160x60pixels Headline 30characters Text 235characters Doorwaypageimagesize 156x61pixels Subpageimagesize 218x143pixels Subpagetextmax.2,000characters

Run Approx.550,000subscribers Subpageonlinefor4weeks

Booking Option Monthly

Delivery Date 3weeksbeforemailing

File Format Textdocument,images:GIForJPG

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Q Q6

3 Condor Extranet

4 Online Newsletter Comfort

5 Online Newsletter Premium

6 Raffle on condor.com

7 Raffle on Facebook

8 Online Banner

9 Online Boarding Pass

10 Boarding Pass

Raffle on condor.com

Travel Planning

Integration

Format Price Teaseronlandingpage/promotional doorway page and on subpage for: •Smallcompetition:subpage

withquestionsandpicturebar from€ 20,000 •Largecompetition:

interactivegame from€ 40,000

Duration On request

Lead Time Smallcompetition 4weeks Largecompetition 12weeks

Required File Formats and Content •Logosofallcompaniesinvolvedintheraffle •Imagesand/orvideomaterial •Prize:detaileddescriptionand

possiblyimages/logo

Advertising – awarding

Advertisingonwww.condor.comisawinningmove– especially if exiting raffles are embedded into the cleardesignofourlandingpage.Taketheopportunityto collect valuable consumer data.

Withmorethan15millionpageimpressionsamonth,www.condor.com generates some serious traffic.

Page 8: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q7

3 Condor Extranet

4 Online Newsletter Comfort

5 Online Newsletter Premium

6 Raffle on condor.com

7 Raffle on Facebook

8 Online Banner

9 Online Boarding Pass

10 Boarding Pass

Raffle on Facebook

Travel Planning

Integration

Format Price •Subpagewithdestinationinformation

on www.condor.com and link to Condor‘sFacebookpage

•Teaseronlandingpage/promotional doorway page from www.condor.com to the subpage

•Smallcompetition:subpage withquestionsandpicturebar from€ 20,000

•Largecompetition:interactive game(incl.Facebookads) from€ 50,000

Duration On request

Lead Time 10weeks

Required File Formats and Content •Logosofallcompaniesinvolvedintheraffle •Imagesand/orvideomaterial •Prize:detaileddescriptionand

possiblyimages/logo

Advertising – I like

PlentyofpassengerslikeourFacebookpageand the number of interactive Condor fans increases significantly every week.

SinceFacebookisbasedontheprinciplesof public sharing, placing raffles here is particularly effective.

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Q Q8

Advertising – go online

www.condor.com on course for success.

Withover15millionpageimpressionspermonth,Condor‘sWebsiteistheidealplatformforwell-placed advertisements.

Online Banner

Placement Price/Month WideSkyscraper from€ 9,900 Delivery Date 3weeksbeforepublication

Technical Data Filesize 160x600pixels(max.15KB) Fileformat Flash+fallback-gif

Integration

3 Condor Extranet

4 Online Newsletter Comfort

5 Online Newsletter Premium

6 Raffle on condor.com

7 Raffle on Facebook

8 Online Banner

9 Online Boarding Pass

10 Boarding Pass

Travel Planning

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Q Q9

Advertising – ever-present

Theonlineboardingpassgivespassengerswithaseatreservation the opportunity to print their boardingpass at home before going to the airport.

YouradvertisementwillaccompanyCondor‘s passengers during their entire trip - which starts at home!

Online Boarding Pass

Integration

Format Price 2/3page from€ 2,900

Technical Data Imagesize2/3page 298x132pixels Run/Month Approx.35,000

Booking Option Monthly

Delivery Date 3weeksbeforemailing

File Format GIForJPG

3 Condor Extranet

4 Online Newsletter Comfort

5 Online Newsletter Premium

6 Raffle on condor.com

7 Raffle on Facebook

8 Online Banner

9 Online Boarding Pass

10 Boarding Pass

Travel Planning

Page 11: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q10

Advertising – before departure

Aboardingpassisissuedatcheck-inandcontainsdeparture gate and seat information.

Placeyouradvertisingmessageonthebackofthe Condor boarding pass and you will reach over 6.6millionpassengerseveryyear.

Boarding Pass

Run Price Approx.1million/3months from€ 38,900 (minimumrun)

Copy Deadline 12weeksbeforedistribution

Technical Data Format 203.2x82.55mm Colours 4-colour

Deployment Periods On request

Integration

3 Condor Extranet

4 Online Newsletter Comfort

5 Online Newsletter Premium

6 Raffle on condor.com

7 Raffle on Facebook

8 Online Banner

9 Online Boarding Pass

10 Boarding Pass

Travel Planning

Page 12: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q11

Advertising – well-placed

Theadvertisingframeisplacedinthewashroomsofall Condor aircraft. Framedinhigh-qualityaluminium,youradvertisingwill be directly in the passengers‘ field of vision.

Advertising Frame

Advertising Poster

Route Price/Month* Longhaul from€ 2,000 Short-andmediumhaul from€ 2,500 Combinationpackage from€ 3,500

Run Contacts/Month Longhaulroutes 125,000guests (78posters) Short-andmediumhaulroutes 250,000guests (36posters) Combinationpackage 375,000guests (114posters)

Delivery Date 4weeksbeforedistribution

Technical Data Format DINA4(297x210mm) Visibleformat 289x202mm Paper atleast150g/m2, matt image print

*Priceincludesinstallationanddistributioncosts. No charges for delivery.

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

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Q Q12

Advertising – entertaining

Condor‘s Inflight Magazine is published three times a yearandhasareadershipof6.6millionCondorguests.

Withvariousnews,holidayandlifestyleitems, information on inflight sales and the Inflight Entertainment programme, the Inflight Magazine will keep the reader entertained while on board.

PassengerswillalwaysfindtheInflightMagazineinthe seat pocket in front of them.

Inflight Magazine

Adverts

PUERTO RICO

BAHAMAS Paradies für Wassersportler DUBAI Land der SuperlativeTENERIFFA Sprach- und AktivurlaubCONDOR NEWS Miniatur Wunderland Hamburg: Condor hebt ab

3 · 2011 | 3 € · 5 SFR | www.condor.comNur für den Gebrauch an Bord / Only for use on board

Auf den Spuren der spanischen Entdecker

Condor Shop ab Seite 75

Format Price/Issue 1/1page € 9,900 1/1pageIFC/OBC € 12,000 5/1pageFeaturedStory € 15,000 More advert formats and special advertising

formats on request.

Run/Issue 140,000

Contacts/Issue 2.2million Publication Dates December2012–March2013 April–July2013 August–November2013

Closing Date 7weeksbeforepublication

Copy Deadline 6weeksbeforepublication

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

Page 14: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q13

Advertising – aerial

Condor gives you the opportunity to advertise prominently and lastingly on an aircraft.

Yourbrandcanberepresentedbyyourlogoor advertisingmessageonthebodyofanaircraft.AllCondor aircraft are permanently in use around the globe.Reapthebenefitsofpositiveimagetransferwith Condor and let your advertising take off.

Aircraft Branding

Branding

Minimum Deployment Price 1year onrequest* Production Costs Price Branding from€ 25,000*

Copy Deadline 4monthsbeforepublication

Technical Data On request

* Depends on branding size.

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

Page 15: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q14

Advertising – at first sight

On board Condor aircraft, you have the opportunity to put your specific advertising message on our headrest cover in Economy Class.

Headrest Covers

Design

Run Price/Month* 8,500/2months from€ 39,000 (minimumrunof2months) Distribution Economy Class

Copy Deadline 14weeksbeforedistribution

Technical Data Format onrequest Colour 4-colour**

*Priceincludesproductionanddistributioncosts. **Photorealisticdisplaysonlyonrequest.

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

Page 16: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q15

Advertising – handy

Hot drink cups for tea and coffee, handed out on board, attract great attention and give you a great platform for your communication.

Hot Drink Cups

Design

Run Price 1million/2months from€ 15,900 (minimumrun)

Distribution Allroutes/EconomyClass

Copy Deadline 16weeksbeforedistribution

Technical Data Printingprocess Flexoprinting(simpledesign)*

*Photorealisticdisplays(Laserflexoprinting)onrequest.

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

Page 17: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q16

Spot Length Price/4 Months 1second from€ 850 30seconds from€ 25,500

Reach Medium-andlonghaulroutes 1.6million

Spot Length Price/4 Months 1second from€ 750 30seconds from€ 22,500 Reach Allroutes 2.2million

Broadcasting Periods December2012–March2013 April–July2013 August–November2013

Delivery Date 7weeksbeforebroadcasting

Technical Data 2DigitalBetacamSPcassettesorindigitalformas MPEG,AVI,WMVorQuicktimefiles

Advertising – with suspense

ThestayonboardCondoristhefirstpartforyourcustomers‘ vacation.

PlaceyourspotinCondor‘sInflightEntertainmentprogramme and benefit from highly-attentive guests.

Inflight Entertainment

Integration – Single Spot before Main Film

Integration – Entertainment Programme

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

Page 18: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q17

Advertising – for sweet dreams

Condor offers its guests soft pillows for a pleasant stay on board.

Printyouradvertisingmessageonthedisposablecover and guarantee your customers sweet dreams.

Pillowcases

Pillowcase Design

Run Price 350,000/3months from€ 14,900 (minimumrun)

Distribution Allroutes/EconomyClass

Copy Deadline 16weeksbeforedistribution

Technical Data Printablearea 180x280mm Colour 1-colour*

*4-colouronrequest

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

Page 19: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q18

Advertising – by air mail

TheracksonboardCondorarealwayshighlyvisibleand easily accessible.

Invite guests to take your advertising messagewith them.

Racks

Display of Postcards/Flyers

Run Price/Month 25,000 from€ 9,900

Distribution Allroutes

Delivery Date 2weeksbeforedistribution

Technical Data Postcardformat DINA6 Flyerformat max.105x210mm(portrait)

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

Page 20: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q19

Advertising – to take away

TastymealsareservedtoCondorpassengersonmedium-andlonghaulflights.Whethermintcards,mint tins, post-it pads, mini-CDs or any other ideas – your advertising message leaves a positive and lasting impression, and is also present once the flight is over.

Free Samples on Trays

Samples on Trays

Run Price/Month* 200,000 from€ 16,900

Distribution Medium- and longhaul routes

Delivery Date 2weeksbeforedistribution

Technical Data Format max.creditcardsize

*Priceincludesdistributioncosts.

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

Page 21: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q20

Advertising – for sampling

Availoftheopportunitytobepresentonboardwithproductsamples.Passengershighlyappreciatesmall gifts during flights, and they concentrate on your product and your message.

Yourproductsamplesaredistributedpersonallyby the Condor flight attendants.

Free Samples

Distribution Run Price/Month Shorthaulroutes 60,000 from€ 8,900 Mediumhaulroutes 170,000 from€ 15,900 Longhaulroutes 60,000 from€ 8,900

Delivery Date 2weeksbeforedistribution

Important Information Aselectionoffreesamplesmustbesentbeforeplacingtheorder.Therunquantitiesshownaresufficient for a single air route. Both routes are also possible. No charges for delivery

Samples

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

Page 22: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q21

Advertising – with a toast

Every guest on board Condor is offered a napkin with each hot and cold drink. Benefit from extensive reach and outstanding presence by placing your advertising message on the napkin.

Napkins

Design

Run Price 1.5million/2months from€ 9,900 (minimumrun)

Copy Deadline 3monthsbeforedistribution

Technical Data Max.printablearea 11x11cm Colour 3-colour*

* Photorealisticdisplaysonrequest.

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

Page 23: Ambient Media€¦ · 9 Online Boarding Pass 10 Boarding Pass Raffle on condor.com Travel Planning Integration Format Price Teaser on landing page/promotional doorway page and on

Q Q22

Advertising – close at hand

Theseatpocketisdirectlyinfrontofthepassengerduringtheentireflight.Passengersusetheirtimeonboard to find your advertisement there.

High impact and a minimal loss of intensity are just two of the many advantages, since your advertising is always close at hand.

Seat Pockets

In-seat Brochure/Flyer Provision

Run Price/Months 40,000 from€ 7,900

Contacts/Year 6.6million

Distribution Allroutes

Delivery Date 3weeksbeforedistribution

Technical Data Format max.205x265mm Size max.50pages Weight max.50g

On Board

11 Advertising Frame

12 Inflight Magazine

13 Aircraft Branding

14 Headrest Covers

15 Hot Drink Cups

16 Inflight Entertainment

17 Pillowcases

18 Racks

19 Free Samples on Trays

20 Free Samples

21 Napkins

22 Seat Pockets

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Q Q23

General Terms and Conditions of Condor Ambient Media 2012/2013 – valid from 1st October 2012

Underreservationofagreementtothecontrary,orders regarding publication of commercial advertise-ments and other forms of marketing shall besubject to the following terms and conditions:

1. Entering into the contractTheobjectofthecontractismarketingofAmbientMediabyCONDOR,aspresentedinAmbientMedia2012/2013.OffersbyCONDORarealwayssubjecttoconfirmation.ThecontractshallbeenteredintosolelybywrittenconfirmationbyCONDORwiththeconfirmedcontent.Theclientmayobjecttotheorderconfirmationinwritingwithin24hoursofitsreceipt.ThegeneraltermsandconditionsofCondorapply.Applicationofgeneral terms and conditions of the client is hereby expresslyexcludedunlessCONDORhasexpresslyagreedtotheirapplicationinwriting.ThisshallalsoapplyifCONDORacceptsanorderwithoutreservation,despite an awareness of contrary conditions.

2. Orders from agenciesOrders from agencies may only be accepted wherethe agency is designed with its precise name(name,completeaddress).Agenciesoradvertisingmediatorsreceiveanagencycompensationof15%for the net order total if they can document thecorresponding service, i.e. for the net amount

invoicedwithoutVAT,afterdeductionofdiscounts.Whenthevalueofanorderand/ordiscountchangesby addition or cancellation, the agency compensation will be calculated anew.

3. Processing timeframeTherespectivetermofthecontractasagreedcorresponds to the period of processing.

4. Rescission of the orderCONDORmaygranttheclienttheoptionofrescissionatitsowndiscretion.TherescissionstatementistobesenttoCONDORinwritinginanycase,andmustbereceivedbyCondorintime(8weeksbeforethefirstairingdateforTVcommercials,andforanyother advertising services usually before the lastdeliverydateforprintingdocuments).RescissionshallonlybeeffectiveifCONDORexpresslyagreesto it in writing.

5. Rejection of advertising ordersCONDORreservestherighttorescissionofacontracton performance of an advertising campaign if it turns out that the advertising campaign violates any laws, authority provisions or good morals or rendering of themediaserviceisunfeasibleforCONDORforanyother reasons, in particular in case of possible damage toreputation.Rejectionofanordershallbeindicatedtotheclientwithoutdelay.Thisshallnotgiverisetoany obligation to payment.

General Terms and Conditions

General Terms and Conditions

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Q Q24

Asfaraspermissiblebylaw,anyfurtherclaimsareherebyexcluded.Anyproductionorpreparationcoststhat have already been incurred, as well as any commission claims, shall be at the expense of the client. Costs for any considerable changes desired or due to the responsibility of the client shall also be assumed by him.

6. Media prices for Inflight EntertainmentThemediapriceisthepricethatisincurredforairing of the commercial only. It does not includeproduction or other costs. If these arise, they areinvoiced separately and shall, in any case, be at theexpenseoftheclient.Themediapricesaccordingto the price list are based on the indicated lengthin seconds. If the actual length of the programmedeviates from the agreed one, the actual length ofthe programme shall be the basis for settlement, andthe changed length in seconds shall require CONDOR‘sconsent.AllmediapricesshallgenerallyexcludeVAT.

7. Marking, documentation, complaints, placement, airing

Condor reserves the right to mark advertisementsthat are not recognisable as such due to their designwith the word “advertisement“. Documentation forthe advertising media is only delivered on expressrequest indicated before the start of the campaign.Anycomplaints–exceptwheredefectsarenot

obvious – must be asserted within an exclusionperiod of one month after receipt of the invoice. Iftimely airing of the commercial spot is not possibledue to technical interferences, forces majeures orothercausesnotduetothefaultofCONDOR,thecommercial spot airing time shall be rescheduledto another suitable alternative time instead. Ifthere are any considerable differences between thebooked and actual airing time, the client will beinformedbyCONDORwithoutdelay.

8. Price changesCONDORnotesthatchangestothepricelistarepossibleatanytime.Pricechangesregardingagreed and confirmed advertising orders shall,however, only be effective if they are announced byCONDORatleastfourmonthsbeforerealisation.Theperiodoffourmonthsshallnot,however,applyif performance is only possible after the end of theperiod of four months for reasons due to the faultof the client. In the event of a price increase, the client hasarighttorescission.TherighttorescissionmustbeassertedtowardsCONDORinwritingwithinfiveworkdays after receipt of the information.

9. Payment conditionsTheadvertisingordersplacedshallbeinvoicedeverymonthinadvance.TheinvoicesshallbedrawnupplusstatutoryVAT.Theyshallbedueforpayment without deductions no later than five

General Terms and Conditions

General Terms and Conditions

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Q Q25

workdaysafterreceiptoftheinvoice.Wherenewbusinessrelationshipsareestablished,CONDORreservestherighttodemandadvancepayments.Thepayments shall be made to the accounts indicated by CONDORintheinvoiceexclusively.Bankexpensesshall be at the expense by the client. In case of pay-mentdefaultbytheclient,CONDORshallhavetheright to delay performance of the order without giving rise to any reimbursement claim on the part of theclient.Theclientshallbeliableforthedefaultdamage incurred according to the statutory provisions.

10. Advertising media deliveryTheclientcommitstosubmittingtherespectiveadvertisingmedia–asindicatedinFerienmedien–toCONDORforreleasewithinthedeadline.Apartfrom this, the client shall be obliged to informCONDORinwritingwithoutdelayifanycircumstancesarise or become recognisable indicating that the aboveperiodcannotbecompliedwith.Theclientshall be responsible for timely delivery and proper printdocumentdeliverytoCONDOR.Theprogrammecopies must comply with the quality required by CONDOR.Foranyotherformatsorinsufficienttrans-missionquality,CONDORshallinvoicethecostsfortransfer into the respective format and the quality needed.Fortheadvertisingblockswithinthevideomagazine and the advertising position before the main movie, the programme copies must be present in one execution on two DigiBeta cassettes eight weeks

before airing, and sent to the following address:

CondorFlugdienstGmbH,FRAHL/M,Thomas-Cook-Platz1,61440Oberursel.

ReceiptoftheprogrammematerialbyCONDORshallbedecisive for compliance with the deadlines named.TheprogrammematerialiskeptbytherespectiveserviceproviderinthenameofCONDORandretur-ned to the client only upon request. If a motif for a commercial is not used for more than one year, CONDORshallhavetherighttodestroyanyprogrammedocuments and the programme material provided for this without compensation. If programmes are not aired or aired incorrectly because documents, texts or programme copies were not provided in time, with defects or incorrectly labeled, the agreed airing time shallbeinvoiced.Theclientshallnothaveanyclaimstoreimbursementinthiscase.Theclientassumestherisk for transmission of programme documents and programmematerial.TheclientisobligedtoindicatetheinformationrequiredforsettlementwithGEMAalong with submission of the programme copies, in particular including information regarding the producer, publisher, composer, title and length of the advertisingmusic.TheclientwarrantsthatGEMAsettlement has been or will be performed by him.

General Terms and Conditions

General Terms and Conditions

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Q Q26

11. Quantity differencesCONDORnotesthatthequantitiesofcertainadvertising carriers may vary due to deviations ofthepreviouslyforecastpassengervolumes.Anyquantities remaining because of this may bedistributedbyCONDORbeyondtheagreedfinaldateofthecampaign.Theadvertisingcarriervolumes are reference values. If the volume is notdistributed completely within the advertising period,this shall not entitle the client to reduce the agreed compensation.

12. LiabilityCONDORshallbeliablewithoutlimitationincaseof willful intent or gross negligence, as well aswhere any warranty has been assumed; this shallalso apply for slightly negligent violation of life,body or health. In case of slightly negligent violationof essential contractual obligations, liability shallbe limited to any property and financial damagedue to this and to the amount of the foreseeable, typicaldamage.Wherepermissiblebylaw,anyfurther liability for damages, in particular for any indi-rect damage and consequential damage, except forclaimsundertheProductLiabilityAct,shallbeexcluded.Theclientshallbearthesoleresponsibilityfor the content of the advertising message under medialaw,competitionlawandotherwise.TheclientshallreleaseCONDORfromanyclaimsbythirdparties, in particular regarding claims under media,

competitionandcopyrightlaws.TheclientshallbeliabletowardsCONDORforanydamageresultingfrom possible assertion of claims and shall releaseCONDORfromanyclaimsassertedbythirdpartiesin this respect.

13. ConfidentialityTheclientshalltreatanyinformationsuppliedtohimbyCONDORandanyspecialconditionsagreedon confidentially and only supply them to thirdparties where he has charged them with performanceof the advertising campaign and where information needs to be passed on for executing the order.Theclientshallcommitthethirdpartytoconfidentialityin this case, too.

14. Final provisionsChanges and amendments to the contract, includingany ancillary agreements and changes to these clauses,shallrequirewrittenformtobevalid.Whereindividual provisions of these terms and conditions are or become invalid, the remaining parts of the contract shall not be affected.

TheplaceofjurisdictionshallbeFrankfurtamMain.Germanlawshallapply.

General Terms and Conditions

General Terms and Conditions

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Contact:

Andrea Bauer Marketing Communications

CondorFlugdienstGmbH Thomas-Cook-Platz1D-61440Oberursel

Phone:+49(0)617165-3048Fax:+49(0)617165-3033E-mail: [email protected]

[email protected] 27