1. American Meridian UniversityUnderstanding a Force Field AnalysisPart of The American Meridian University Series On Quality Systems Management ToolsProfessor Sharon L. Burton, Director of Publishing Initiatives, American Meridian UniversityandDr. Bob Gee, Founder, American Meridian University

2. Learning ObjectivesAt the end of this video users should be able to: Articulate the usage of a Force Field Analysis Explain how to develop a Force Field Analysis Demonstrate the development of a Force Field Analysis American Meridian University, 06/02/2014 www.amu-edu.com 2 3. What is a Force Field Analysis?Force Field Analysis is: A technique for documenting, deliberating, and appraisingthe numerous forces for and against a proposed change A decision-making technique American Meridian University, 06/02/2014 www.amu-edu.com 3 4. What is the Value of a Force Field AnalysisForce Field Analysis Helps Users: Determine the root cause of a concern Reveals congestion in processes Understand why processes are not working Detect areas for data gathering Establish reasons for not producing the desired results Determine relationships between problems Communicate reason(s) for decisions American Meridian University, 06/02/2014 www.amu-edu.com 4 5. Creation Time to Allot for the Force Field AnalysisFrom Start to finish allow 5 hours: Data Collection: 1-3 hours Diagramming the Force Field Analysis: 1 hour Walking through Force Field Analysis with Stakeholders: 1hour American Meridian University, 06/02/2014 www.amu-edu.com 5 6. How to Develop a Force Field Analysis?WeightDriving Forces(Positive)ProposedChange:Add to thestrategiceducationaltechnologyplan, a newlearningmanagementsystemRestraining Forces(Negative)Weight10 Business unitswant new LMSLMS may be as hardto use as thecurrent one79 Improve abilityto track trainingTraining can betracked throughspreadsheets asusual77 Improve waitlisttrackingStaff dislike change 59 Free up time tostreamlineother processesNew system willComplicated toimplement99 Cost Cost 6+ 44 - 34 American Meridian University, 06/02/2014 www.amu-edu.com 6 7. How to Develop a Force Field Analysis?WeightDriving Forces(Positive)ProposedChange:Add to thestrategiceducationaltechnologyplan, a newlearningmanagementsystemRestraining Forces(Negative)Weight10 Business unitswant new LMSLMS may be as hardto use as the currentone79 Improve abilityto track trainingTraining can betracked throughspreadsheets asusual77 Improve waitlisttrackingStaff dislike change 59 Free up time tostreamline otherprocessesNew system willComplicated toimplement99 Cost Cost 6+ 44 - 34 American Meridian University, 06/02/2014 www.amu-edu.com 7 8. How to Develop a Force Field Analysis?WeightDriving Forces(Positive)ProposedChange:Add to thestrategiceducationaltechnologyplan, a newlearningmanagementsystemRestraining Forces(Negative)Weight10 Business unitswant new LMSLMS may be as hardto use as the currentone79 Improve abilityto track trainingTraining can betracked throughspreadsheets asusual77 Improve waitlisttrackingStaff dislike change 59 Free up time tostreamline otherprocessesNew system willComplicated toimplement99 Cost Cost 6+ 44 - 34 American Meridian University, 06/02/2014 www.amu-edu.com 8 9. How to Develop a Force Field Analysis?Driving Force: No action requiredRestraining Force: Project Manager should involve key stakeholders indesired changes Walk through restraining forces and provide clarity ofchanges Revisit the opposing forces Evaluate LMSs to determine the best one American Meridian University, 06/02/2014 www.amu-edu.com 9 10. BibliographyCard, A. (2013). A new tool for hazard analysis and force-field analysis: The Lovebugdiagram. Clinical Risk, 19(4/5), 87-92. doi:10.1177/1356262213510855Bauer, J. E., Duffy, G. L., Westcott, R. T. (2006). The Quality Improvement Handbook.Milwaukee, WI: ASQ Quality PressHustedde, R., Score, M., & Community Development, S. Y. (1995). Force-FieldAnalysis: Incorporating Critical Thinking in Goal Setting. CD Practice.Operation Management Conference Paper Abstracts. (2010). Academy of ManagementAnnual Meeting Proceedings, 1-29. doi:10.5465/AMBPP.2010.54504349Paquin, J., & Koplyay, T. (2007). Force Field Analysis and Strategic Management: ADynamic Approach. Engineering Management Journal, 19(1), 28-37.Watts, K., & Selman, P. (2004). Forcing the Pace of Biodiversity Action: a force-fieldanalysis of conservation effort at the 'landscape scale'. Local Environment, 9(1),5-20. doi:10.1080/135498304000176575 American Meridian University, 06/02/2014 www.amu-edu.com 10 11. Visit American Meridian UniversityThank you for reviewing this educational material.American Meridian Universityhttp://www.amu-edu.com/We welcome your questions and comments. American Meridian University, 06/02/2014 www.amu-edu.com 11