american well case study hbr

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    American Well: The doctor will e-seeyou now

    Submitted by:

    GROUP 4 Section C

    Avantika Tikmany

    Darshi Vasavada

    Gaurav Chaudhari

    Mathangi V

    Nikhil Joseph

    Romil Dwivedi

    Sreeram

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    American Well - Case Summary

    Online healthcare services Shift from conventional healthcare services

    Enhanced interconnectivity among patients, physicians

    and insurance companies

    Use of Next-Gen services in real time

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    Whatkind of Values are being

    created and for Whom?

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    Stakeholders

    !m

    ployers

    Do"tors

    #nsuran"eCompanies

    atients

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    Benefits to atients

    No scheduling of appointments

    Avoiding unnecessary waiting time

    educe travelling time

    !ariety of choice for multiple consultation

    Easy reference of "#" to specialists Availa$ility of medical history

    Enhanced privacy

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    Values for atients

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    Benefits to !nsuranceCom"anies

    %ower reim$ursement cost

    Access to large pools of patients and doctors

    Sponsoring medical consultations online

    Goodwill&reputation with the population

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    Values for !nsuranceCom"anies

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    Benefits to #octors

    #onvenience of location ' wor( from home

    )onetary $enefits

    Easy reference to medical history of the patient

    *nfrastructure flexi$ility

    No retirement age

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    Values for #octors

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    Benefits and Values to $m"loyers

    Attractive $enefit plans to their employees

    +oost employee satisfaction

    *mproved retention

    igh employee productivity %ess a$senteeism

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    Thank you%