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FALL 2019

COMMUNITY CONNECTION

In previous issues, we have mentioned the regional system redesign and the “Delivery of a Common Basket of Services”. AMHS-HPE has been working towards that

defined common basket and is pleased to provide an updated list of the programs and services available, all consistent with the agency’s values of C.L.I.E.N.T.S. 1st (Confidentiality, Loyalty, Innovation, Excellence, Networks, Trust, Safety 1st) and with the common, regional goal of providing the Ideal Individual Experience. For a more complete description of programs and services available, please visit our website at hopedreamrecover.ca.

AMHS-HPE Redesign UpdatePROGRAMS AND SERVICES NEW OR COMING SOON!

• Opioid Management Program in North Hastings

• Emergency Room Diversion Case Management in North Hastings

• Hospital Liaison Addictions Counselling• LGBTQ+ Case Management in

Southeast Hastings

• Central Intake• Mental Health Case Management • Emergency Room Diversion Case

Management • Court Diversion and Justice Case

Management • Problem Gambling Services• Community Addictions Treatment Services• Housing and Housing Supports• Social/Recreational Programs• Counselling and Treatment• Opioid Management Program• Residential Treatment Program• Addictions Supportive Housing

POSITIVE SPACE

At AMHS-HPE we strive to provide a safe and positive space for everyone. Through enhanced efforts to ensure inclusivity and support for members and allies of our LGBTQ+ community,

we’re promoting mental health and wellbeing by taking steps to reduce stigma, increase awareness and to be able to better identify,

understand and address key social determinants of health impacting LGBTQ+ people. Here are some of the ways we’re dedicated to doing this:

•Registration with Rainbow Health Ontario’s LGBTSQ-positive Service Provider Directory;

•Creating unique ‘positive space’ branding to be displayed both on-site and off-site;

•Arranging training for front-line staff and management through Rainbow Health Ontario in order to improve our understanding of issues specific to

LGBTQ+ communities and to improve our skills in providing equitable and comprehensive services;

•Recruiting an LGBTQ+ Case Manager who demonstrates an understanding of the needs of vulnerable LGBTQ+ communities and can work with a broad range of

program participants and stakeholders representing the full diversity of LGBTQ+ and allied communities.

Our new branding highlights our commitment to creating and maintaining an inclusive environment that recognizes diversity and promotes respect, understanding and acceptance for everyone. At AMHS-HPE, we intend to fully stand behind those words through continued support of members and allies of our LGBTQ+ community.

COLD WEATHER TIPS

7

6

5

4

3

2

1 Listen to the weather forecast• Catch it on the radio or check it

on your phone

Plan ahead• Consider where you’re going and

how you’re getting there- plan

warm-up breaks

Dress warmly• Wear layers as well as boots, a

hat, gloves and a scarf for your

neck and face

Seek shelter• Limit the time you spend outside

and try to stay out of the wind, if

possible

Stay dry• Wet clothing chills the body

quickly so remove it as soon as possible

• Open your coat if you are sweating

Keep active• Keep moving to generate body

heat• Join in our weekly recreational

activities. See our website for the

monthly calendar

Be aware• Watch for signs of frostbite and

hypothermia • Find out when and where winter

programs are running, such as the Warm Room

Ontario Perception of Care (OPOC) Results

Who are we serving and what do our clients think about the services they are receiving?

How can I access Central Intake?

125

1,657

873

163

60

0-19

45-64

65-74

75+

20-44

Agreed or strongly agreed that wait time for service was

reasonable (572 clients responded)

Agreed or strongly agreed that services provided were

of high quality (533 clients responded)

Agreed or strongly agreed that services helped them deal with life challenges

(535 clients responded)

AMHS-HPE continues to

rise above the provincial OPOC

measures, with 32 of 32 indicators above

the provincial average

88%

98%

96%

The majority of clients (1,657 or 58%) served in FY2019 YTD were between the ages of 20-44.

Only 8% were ages 65+

(2019 year to date)

BELLEVILLE

Wednesday & Thursday 9:00 - 4:00

CENTRE HASTINGS

Monday (Madoc AMHS-HPE)

Wednesday (Gateway CHC)

1:00-4:00

NORTH HASTINGS

Thursday & Friday 1:00 - 4:00

PICTON

Wednesday 1:00 - 4:00

TRENTON

Tuesday & Friday 1:00 - 4:00

Scheduled Walk-In Times at AMHS-HPE offices

unless otherwise indicated

CONNECT WITH US 310-OPEN (6736)

MEET WITH US There are scheduled walk-in hours to meet with a central intake worker.

E-REFERRAL There are two referral forms available on our website at hopedreamrecover.ca. One is for use by primary care and health service providers, while the other is a self-referral form for use by all individuals, families, and other providers. Send this to our team and we will connect with you to access additions and mental health services.

3 WAYS TO ACCESS ADDICTIONS AND MENTAL HEALTH SERVICES

FOR ADDICTIONS &

MENTAL HEALTH

What are people saying about Central Intake?

Numbers are based on a sampling of 25 surveys in 2019/20.

AGREE

DISAGREE

I am satisfied with the location of services.

100%Agree

I felt welcomed and supported at Central Intake.

100%Agree

I am satisfied with the availability of open hours for Central Intake.

88%Agree

Number of individuals served year-to-date is 1959.

The 0-19 age group saw a 450% increase over the last three years

AMHS-HPE, in collaboration with Quinte Healthcare, is expanding its Mental Health Hospital Liaison Program to include Addictions Counselling. The focus of this exciting new program is supporting

individuals with substance use issues who are in-patients at Sills 5, Quinte Health Care (Belleville) and are being discharged from hospital. This program will provide short term individualized assessment, treatment planning and goal setting with individuals, initiated while they are still in hospital. The program will provide assistance with discharge planning and facilitate a smooth, supported discharge to the community. The program will also provide individuals with supports and services following discharge, including case management, supportive counselling, referrals and service navigation.

Hospital Liaison - Addictions Counselling

FEATURE PROGRAM

Cannabis, or cannabis sativa, is a plant that is cultivated for both medical and industrial use. The plant is also sometimes referred to as a hemp plant. It is used recreationally for its mind-altering effects. Marijuana, hashish and hashish oil are

all derived from the cannabis sativa plant. There are a variety of alternative names for the cannabis sativa plant

and its derivatives including, but not limited to: grass, weed, pot, dope, ganja, hashish, hash, hash oil, weed oil, and honey oil.

Of over 61 chemicals found in cannabis, THC is the main component resulting in the ‘high’ associated with cannabis use. Hemp, which is grown for industrial purposes, has a very low THC level. Hemp plants are used to make rope, fabric and paper. The seeds found in hemp plants are also utilized due to their high protein value. Additionally, hemp seed oil is used due to its nutritional value.

With the exception of alcohol and tobacco, cannabis is the most commonly used drug in Canada with the majority of use being infrequent or experimental. A 2009 study found that 42 percent of Ontarians used cannabis in their lifetime, and only 12 percent reported use within the last year. A separate study also conducted in 2009 found that 26 percent of Ontario students in grades 7-12 reported cannabis use in the last year. Only 3 percent reported daily use in the past month. Interestingly, cannabis use was reported to be significantly higher in males compared to females.

Contrary to popular belief, cannabis can and does become addictive – both psychologically and physically. Psychological addiction, or psychological dependence, means people crave the high and using cannabis becomes overly important to them, despite negative consequences. Physical addiction can be observed when long-term regular users suddenly stop using and experience withdrawal. Withdrawal symptoms can include: irritability, anxiety, low mood states, upset stomach, loss of appetite, sweating and disturbed sleep.

*Adapted from the Centre for Addictions & Mental Health*

Feeling OVERWHELMED, VULNERABLE,

DISCONNECTED, STUCK?

We understand and can guide you on

your journey to wellness.

Or visit: hopedreamrecover.ca

CALL 310-OPEN (6736)

CONNECTYOUR

RECOVERY

PLANWITH AN

INTAKE COUNSELLOR

MEET

CANNABIS

FACTS + TRIVIA

A. Babies born during this season are more likely

to live to the age of 100.

B. What do you call a group of ravens?

C. How many apples does it take

to make apple cider?

a. Autumn b. An unkindness c. It takes 36 apples to make just one gallon of apple cider.

15 Victoria Ave., Belleville, ON K8N 1Z5

TEL 613-967-4734 | FAX 613-968-4312

EMAIL amhs.info@amhs-hpe.ca

hopedreamrecover.ca | amhs-hpe.ca

South East Local HealthIntegration Network

Réseau local d’intégrationdes services de santédu Sud-Est

Sometimes we mean well by being helpful to others, but we may do so at our own expense. Sometimes we really don’t want to do something

but are afraid of hurting someone’s feelings or creating conflict. When we continue to say yes to all requests, we may feel resentment toward the person who we are trying to please, or we may feel disappointed in ourselves for giving in. When we have these feelings it means that we may be putting other people’s needs ahead of our own. This is called passive communication.

Assertive communication allows us to state our wants and needs in an honest and respectful manner. Being assertive means that we consider our needs as well as the other person’s needs and there should be a balance.

Here are some tips for learning to say no:1. Give yourself some time to decide. Say

something like “Let me think about that and I will let you know by….

2. Keep your answer simple when you do say No. Avoid getting into a situation where you need to defend your answer, like I’m sorry, but I can’t do that today”

3. Compromise if you can meet the request another time, but only if you want to. Don’t put off the No by saying that you will do it another time.

4. Recognize that it will take people time to get used to you saying No.

5. Remember that when you say Yes on your terms, it will feel good and increase your self-confidence and self-esteem.

WHEN NOT TO SAY NO OR IN OTHER WORDS…SAY YES

NO can be the default response to anything that we fear might make us vulnerable. If someone asks you to go for a walk to look at the fall leaves, your immediate thought might be NO. Your reasons for saying NO,

unlike above, might be that you are anxious about seeing other people, you’re worried that you may not keep up, you think that others are judging you, you feel depressed or you just don’t want to do anything. BUT…the benefits of the walk may help with some of the symptoms that you are experiencing. So, how do you know when to say YES?

There are tools such as decisional balance worksheets that help you to look at the pros/cons or the benefits/drawbacks of your decisions. This is an example of a decisional balance worksheet:

Should I go for a walk to look at the fall leaves with my friend?

BENEFITS OF SAYING NO• Don’t have to go out • Won’t see people • Feel safer

BENEFITS OF SAYING YES• Fresh air• Exercise• Socialization• Pushing yourself to do self care

COSTS OF SAYING NO• Isolation • No change in mood or symptoms

COSTS OF SAYING YES• Vulnerability• Fear

YES OR NO

The goal of a decisional balance tool is to help you make good decisions for yourself. Happy Fall 🙂