(12-41) rooting check guide(syscope) rev1 0

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Published By [Global CS Team in HQ]

※  This Service Bulletin is a property of Samsung Electronics Co.,Ltd. Any

unauthorized use of Bulletin can be punished under applicable International and/ordomestic law.

Confidential

Notice84

Product GSM Notice No. 12-41

Model GT-I9300 Notice Date 5th Jun ’12

Subject Rooting Check Guide(Syscope)

Scope Subsidiary ( Yes ) ASC ( Yes ) Customer ( No )

1. Purpose

- To inform All ASCs of information about Technical Tip.

2. Reason- To detect an abnormally rooted phone(where phone Operating System has been

tampered with). Rooted handsets are classed as Out of Warranty. 

3. Instruction 

- There are two ways to check if the phone(GT-I9300) has been rooted.

- Refer to below procedure to CHECK IF THE PHONE IS ROOTED.

1) Check Setting in the phone

(1) Enter Settings→ About device→ Status

< About device > < Status >< Settings >

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(2) Check ‘Device status’ at the bottom.

Published By [Global CS Team in HQ]

Not Rooted(Normal) Rooted

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2) Enter Download Mode in the phone and check rooting

※  Download Mode : Volume Down key + Home key + Power Key and press

Volume Up key.

< Volume Down key + Home key + Power Key >  

< Download Mode > 

Volume Up

Item Not Rooted(Normal) Rooted

SYSTEM STATUS Official Rooted