2016-2017 yee hong annu al repor t red , white, and grey · promoting a quality culture throughout...
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RED, WHITE, AND GREYC O M B AT T I N G T H E C H A L L E N G E S O F C A N A D A’ S A G I N G P O P U L AT I O N
2016-2017 YEE HONG ANNUAL REPORT
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MESSAGE Promoting a quality culture throughout the Organization. In October 2016 following our Accreditation Canada survey, the Centre was awarded with “Accreditation with Exemplary Standing”. This is the seventh time that the organization has received the highest accreditation ranking, a level only 28% of all organizations surveyed in 2015 achieved. Our high quality staff and outstanding services were once again validated by the national adjudication body of service excellence.
Improve Client Experience across all Programs. This past year has seen the convergence by Accreditation Canada, Health Quality Ontario and the Ministry of Health and Long-Term Care on the importance of patient engagement. Operationally, management and staff engage daily with residents/clients and families. The Board of Directors through the Quality Committee also engages directly with residents/clients and family councils through local onsite meetings. We will take the input and insights obtained to inform and support our strategy.
Make effective contributions to public policy development processes. As a credible opinion leader on a broad range of issues relevant to immigrants, aging and healthcare, the media are regularly interested in the organization’s view of public policy changes and the government’s response to emerging social issues.To ensure consistency of our values and beliefs on key positions on the subjects of Aging, Culture, Health and Equity, policy statements have been developed. These will be and posted on our website currently under redevelopment.
Broadening services to meet the emerging needs of aging seniors. Greatly appreciated, new government funding received has allowed us to expand services to seniors still in the community. We have substantially expanded our assisted living program in North York, grown our Behavior Support Ontario programs in Scarborough and Mississauga and introduced a technology enabled extension of our Memory Program in Scarborough whereby seniors with advanced dementia are provided with virtual access to geriatric assessment and care planning, while at home.
Yee Hong has long recognized the need for a safe haven for individuals and families struggling with end-of-life care. Government resources to address these needs are insufficient to cover the entire cost. However, the importance of this service guided our decision to develop a 10-bed residential hospice in Scarborough. We will be working closely with our Foundation and the community to support our new hospice.
In 2016, a new childcare centre opened at Yee Hong Ho Lai Oi Wan Centre in Markham. Intergenerational programs are being developed to support interaction between our senior residents and the young children. Research supports this type of activity results in improved quality of life for seniors. A second childcare centre at Yee Hong – Mississauga will be opened in the coming year.
In closing, we are very excited to launch our “Innovation Lab”. We will be sharing more shortly and reporting back to you on this new initiative in our next Annual Report.
Corinne WongYee Hong Centre Board Chair
Eric HongYee Hong Centre Chief Executive Officer
“Providing a continuum of excellent, culturally appropriate care. A statement that we hold highly.”
ANNUAL REPORT 2016-2017 3
MESSAGE As we celebrate the 150th anniversary of Canada’s Confederation in 2017, we recognize that we are at a pivotal moment in history, both for Yee Hong and the country as a whole.
Canada is one of the best countries in the world, if not the best - our economy is strong, the political environment is stable, and our communities are inclusive and welcoming. Yee Hong is likewise one of the best in the world at culturally appropriate and sensitive senior care. But just like the country we call home, there is always room for improvement.
While Canada is a young country, Canadians in general are getting older. We are living longer lives and having less children. For the first time ever, there are more seniors aged 65 and older in Canada than children under 14. The group of Canadians aged 85 and older grew almost four times as fast as the overall population.
Keeping these older Canadians healthy is a huge task that we have only just begun to tackle. The situation is so urgent that the Senate has recommended a national seniors strategy to ensure appropriate, accessible and affordable care. We know that Yee Hong will play a part in making that strategy a reality.
But it is unfeasible and unreasonable to build enough long-term care homes to meet the demands of our growing senior population. And we know in any case that long-term care is not the ideal solution. It is crucial for seniors’ mental and physical well-being to stay active and engaged, to be healthy and happy.
That’s why Yee Hong continues to promote active lifestyles for seniors through our various online and community programs and services. Not just for seniors, but for their families, friends and caregivers as well. Yee Hong is not just a long-term care facility - we are involved across the full spectrum of senior health and wellbeing.
That spectrum extends from the healthy to the terminally ill, and Yee Hong is also working to make seniors’ lives better on the other end of the spectrum. We started with our palliative care initiatives in recent years, and we’ll take it to the next level in the near future with a campaign to build a residential hospice for Scarborough-area residents and Chinese seniors in the province. The same Yee Hong expertise in quality care will apply to those with special needs and requirements at the end of life.
The Yee Hong story is a microcosm of the Canada of today - indeed, it is unlikely that Yee Hong would have been as successful anywhere else in the world as it is here. But just like our country, we are not a finished product. We need to keep developing and innovating to meet the needs of our communities. Please help us achieve it.
Dr. Joseph Y.K. WongYee Hong Founder andFoundation Board Chair
Stephen SiuPresident of Yee Hong CommunityWellness Foundation
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ABOUTYEE HONG’S VISION
YEE HONG’S MISSION
YEE HONG’S VALUES
Yee Hong will be the model of excellence in culturally appropriate seniors’ care.
With strong roots in the Chinese Canadian community, Yee Hong enables Chinese-Canadian and other seniors to live their lives to the fullest – healthy, independent and dignified. We provide a continuum of excellent, culturally appropriate care.
These values are Yee Hong’s foundational beliefs and guide our processes and decision making.
Respect We value each person as a unique individual and respect his/her background, beliefs and choices.
Compassion We foster a caring and supportive environment that accepts people as they are.
Commitment We promote dedication in our roles and to the organization’s vision, mission and values.
Excellence We promote client centered care, excellence in service delivery and quality of work life.
Teamwork We foster cooperation, collaboration and mutual trust among staff, volunteers and clients.
Integrity We adopt an ethical approach in everything we do.
Accountability We accept responsibility for the resources entrusted to us.
ANNUAL REPORT 2016-2017 5
EXCELLENCE IN QUALITY CARE
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CONTINUUM OF CARE AND SERVICES
COMMUNITY CARE
Programs
• Adult Day Program - Post-stroke and Alzheimer
• Congregate Dining - Frail, isolated seniors
• Chronic Disease Self- Management and Prevention
• Active Senior Program
Support Services
• Client Intervention & Case Management
• Caregiver Education & Support Services
• Transportation
• Friendly Visiting
• Security Checks
• Meals on Wheels
• Volunteer Development
• Advocacy
• Community Education
• Cancer Support Group
• Bereavement Support Group
Residential Hospiceunder development
LONG-TERM CARE HOME(805 beds)
Scarborough-McNicoll (155 beds)
Ho Lai Oi Wan Centre Markham (200 beds)
To Heung Chan Nursing HomeScarborough-Finch (250 beds)
Mississauga (200 beds)
Programs
• 24/7 nursing care with access to physicians
• Onsite access to medical specialists
• Dietetic counseling
• Social work counseling
• Spiritual and religious care
• Physiotherapy
• Occupational therapy
• Recreation, music and pet therapy
• Peritoneal dialysis
• Dementia care - Behavior Support Ontario (BSO)
• Palliative care
SENIOR HOUSING
Supportive Housing
Rent-Geared-to-Income Housing
Assisted Living
Life Lease Housing
Support Service
• 24-hour Medical Emergency Response
• Homemaking Support
• Personal care
• Activation
• Health Monitoring
MEDICAL SERVICES
Clinics
• Cardiology
• Chiropody
• Dermatology
• Endocrinology
• Family Medicine
• Geriatric Medicine
• Internal Medicine
• Memory
• Podiatry
• Psychiatry
• Rheumatology
• Urology
Rehabilitation ServiceTenant Providers
• Physio-therapy
• Occupational Therapy
• Acupuncture
ANNUAL REPORT 2016-2017 7
Yee Hong Centre (the lower the better)
Residents who had a recent fall (in the last 30 days) YH: 8.25% ON Average: 15.5%
Residents who had a pressure ulcer that worsened recently YH: 1.5% ON Average: 2.7%
Residents who are physically restrained (daily) YH: 2.4% ON Average: 5.4%
Residents with worsening bladder control during a 90-day period YH: 9.1% ON Average: 17.2%
Residents who had visited emergency department during a 90-day period YH: 4.9% ON Average: 7.4%
Yee Hong CentreResidents who would recommend YH to others: 93.3%
Yee Hong Social ServicesOverall client and caregiver satisfaction rate: 99%
88.6% Adult Day Program clients with dementia did not show expected MMSE decline of 3.3 as suggested. 38.6% of the clients showed improvement.
QUALITY IMPROVEMENT PLANS
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Yee Hong has participated in the accreditation program through Accreditation Canada since 1996. In Yee Hong’s first survey, the organization was recognized for the provision of “exemplary care”. Since that time, Yee Hong has consistently used the accreditation standards to guide operations.
The latest on-site survey by Accreditation Canada took place just this past October. In November, Yee Hong received Accreditation with Exemplary Standing for 2016 – 2020 – the highest honour and recognition awarded by Accreditation Canada. This is the eighth consecutive time that Yee Hong has received full accreditation since it began operation.
ACCREDITATION CANADA
“ Thank you for everything! You have made my life so much better in Yee Hong! Best wishes in 2017! ” - Mo Ching Lui
“ Thank you from the bottom of my heart for your excellent care, as well as your patience in listening to our concerns, and coming up with solutions always! “ - Helen Teng
ANNUAL REPORT 2016-2017 9
STRATEGY MAPVISION: Yee Hong will be the model of excellence in culturally appropriate seniors’ care.
MISSION: With strong roots in the Chinese Canadian community, Yee Hong enables Chinese-Canadian and other seniors to live their lives to the fullest – healthy, independent and dignified.
We provide a continuum of excellent, culturally appropriate care.
STRATEGIC ENABLERS
ANNUAL OPERATIONS PLANS 2016 – 2021
PEOPLE: Support and enable staff, affiliated medical and allied health professionals, and volunteers to be the best they can be through various initiatives.
TECHNOLOGY: Expand the use of technology and digital media and invest in technological innovations.
YEE HONG VALUES: RESPECT, COMPASSION, COMMITMENT, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABILITY
ACCOUNTABILITY
Report annually on progress and outcome achieved by means of a balanced scorecard accessible to both internal and external stakeholders
GOALS
Explore new means for delivering services to an increasingly complex client population.
Develop organizational capacity to support an expanded range of service offering.
Promote a quality culture throughout the organization.
Develop a framework for engaging clients of Yee Hong and their families in advancing a quality agenda.
Enhance capacity for knowledge exchange enterprises.
Make effective contributions to public policy development processes.
Build a strong network of partners to meet the organization’s goals.
Balance social impact and sustainability.
Develop social enterprise capacity.
DIRECTIONS
BROADEN SERVICES TO MEET THE EMERGING NEEDS OF AGING SENIORS
IMPROVE CLIENT EXPERIENCE ACROSS ALL PROGRAMS
PUT OUR KNOWLEDGE TO WORK IMPROVING THE SYSTEM
MAINTAIN FINANCIAL SUSTAINABILITY
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“ All the staff on the 3rd Floor are so wonderful, we appreciate all their hard work! ”
- Eliza Lam
“ To the staff at Yee Hong: We will always
remember your loving care and attention for Hajime Naito while he stayed in 420B. Thank you so much for the beautiful flowers you delivered to his funeral! ”
- The Naito Family
“ The staff were always welcoming
and helpful, not only to myself, but to our familywhenever we visited. When I would leave to return home, I know that my mother would be well cared for and this feeling helped ease the sadness of my departure.
The Yee Hong team of nurses, Activation personnel, volunteers and social workers have always ensured that my mother and the other residents were stimulated, challenged and motivated to enjoy their final years. “
- Brian and Christine Nishi
“ Both our parents (Sue Wah Young and Robert Sing Chow Young)
have been residents at the Yee Hong Finch nursing home.
Yee Hong has provided excellent care for our parents with their physical and mental health needs late in life. They were happy at Yee Hong and happiest when they were together. Yee Hong afforded them that opportunity in their final years.
We would especially like to acknowledge and thank the amazing nursing and personal and facility support staff on 3/F. So many warm and caring individuals come to mind that helped and supported our parents and made Yee Hong such a nicer place to be. There are truly too many individuals to list. The 3/F staff were more like friends and extended family to our parents. For that we are truly grateful.
In gratitude and appreciation for the people, the facility and the foundation that is Yee Hong…many thanks also to your vision and efforts that have helped so many seniors including our parents. “
- The Young Family
ANNUAL REPORT 2016-2017 11
COMMUNITY CONNECTIONS
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SIGNATURE FUNDRAISING EVENTSFrom golf tournaments to garage sales, events of all sizes help support Yee Hong’s mission
to deliver the best culturally appropriate and culturally sensitive care for our seniors.
2017 YEE HONG DRAGON BALL 2017 YEE HONG GOLF CLASSIC
ANNUAL REPORT 2016-2017 13
2017 YEE HONG EARTH WALK 2016-2017 COMMUNITY EVENTS
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THANK YOU VOLUNTEERS!Yee Hong is blessed to have the dedication and support of more than 1,200 volunteers, who have contributed over 100,000 person-hours in the past year. They actively and enthusiastically contribute their time and energy
to serve the seniors, playing a crucial role in Yee Hong’s fundraising efforts and exceptional care services. It is our privilege to have them as part of the Yee Hong family.
ANNUAL REPORT 2016-2017 15
APPENDICES
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EXPENSES
FINANCIAL HIGHLIGHTS
REVENUE
Nursing Homes 84%
Nursing Homes 78%
Community Centres 11%
Community Centres 11%
Interest & other income 2%
Interest & financing 4%
Donation & fundraising 3%
Direct costs of fundraising 1%Administration & communications 1%
Amortization of capital assets 5%
Nursing Homes
Community Centres
Interest & other income
Donation & fundraising
Nursing Homes
Community Centres
Interest & financing
Direct costs of fundraising
Administration & communications
Amortization of capital assets
REVENUE 2016 - 2017
EXPENSES 2016 - 2017
59,575,174
7,808,379
1,397,444
2,364,527
71,145,524
55,754,735
8,033,110
2,697,175
639,436
564,091
3,362,643
71,051,190
Total in thousands ($)
Total in thousands ($)
Excess (Deficiency) of revenue over expenses
94,334
ANNUAL REPORT 2016-2017 17
WHERE YOUR SUPPORT IS MOST NEEDED
Active Seniors Program
Client Intervention & Assistance
Volunteer Development
Ceiling Lifts
Hi-Lo Beds
CENTRE & FOUNDATION Deficit in thousands ($)
184,000
60,000
47,000
60,000
160,000
511,000
Notes: The financial highlights on Page 16 include results from operations only. Deficiency of revenues over expenses was covered by limited reserves. Financial support for some of the Yee Hong services was provided by the LHNs, the Government of Ontario, Ontario Trillium Foundation, and Yee Hong Community Wellness Foundation. To request a copy of the audited financial statements, please call the Foundation office at 416-321-0777.
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ANNUAL REPORT 2016-2017 19
Sustainable Health & Long Term Care Solutions for an Aging PopulationISBN13: 9781522526339|ISBN10: 1522526331|EISBN13: 9781522526346|DOI: 10.4018/978-1-5225-2633-9
In 2017, Yee Hong Centre authored a textbook chapter on our Continuum of Care; this pivotal reference source is for policy makers, academicians, researchers, and advanced-level students seeking current research on the innovative planning and development of healthcare. The book includes the following topics: corporate social responsibility, and data management, financing health and performance measurement, and references the latest scholarly research on a provider accreditation, Public-Private Partnerships and Quality Improvement.
Four Public Policy Statements
To extend our advocacy and outreach efforts to promote seniors issues, Yee Hong Centre has formalized and pulished four public policy position statements on health, equity, culture, and aging. These statements articulate our viewpoints on how our work helps to combat the challenges of Canada’s aging population.
Our perspectives may change over time, but our goal of achieving optimal health and wellness for all seniors regardless of culture or descent holds strong in our advocacy efforts and actions.
Yee Hong Centre’s Leadership Development and Continuity Program
Retaining and developing highly skilled, caring leaders to support the current and emerging demands of the organization is a key priority. Yee Hong’s program focuses on developing leadership capacity and a pool
of potential successors for key positions, aligned with Yee Hong strategic priorities. The resulting leadership assessments and development plans address upcoming positions and new opportunities
for emerging talent in the long-term care and community and social services sectors.
PARTNERSHIP & INITIATIVES
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DONORS AND SPONSORSDonors
George C. Hunt Family Foundation
Germain Holdings LimitedKenny Wan Chartered AccountantLarry LawWinnie PoonSeng Hwa Trading IncLenny WongSusan WongYee Hong Macrobian Club
Beta Inception Inc.Anna ChanFrank ChauBeatrice CrawfordChristine DeslogesFasken Martineau DuMoulin LLPHanson GoeHSBC Bank CanadaDaniel HungHenry HungKPMG LLPAlice LoMichael LowJennifer LumJustin LumDavid Maung Hong MaungMississauga Board of Chinese - Professionals & BusinessesMidland Food Products Inc.Brian NishiNortex Roofing Ltd.ScotiabankJames SengMichael SuenPatrick SuenSophia SunBonnie WanSherry WanGeorge WongPui-Yuen WongRae YeungBing Young
The Cadillac Fairview Corporation Ltd York ChanComplete Purchasing Services Inc.Dr. Kai Chau Dentistry Professional Corp.Samuel EngChik-Sang HoTimen HoTak-Hing Kwan-WongJuliana LamEcho LiuHelena O’ConnorPatrick Yung Design IncYisen RuanYu-Cheng Sun Antonio TamSue TangThomas UFang WangJoseph WongPatrick WongTerence WongYee Hong Markham Family Council
Shut-Ying FungLorne GrossAnne HoDoris HoKam-To HoSik HoEric HongWei HuaAnna HubertChi-Lam HuiCatherine HutsonIdeax IncDiana IngIvan IpDiana IuKwok-Keung KoMichael KwanPeter KwanYik-Cheung KwokJosephine KwongKhiem LamPhuong LamSui-Ping LamTo-Hue LamZara LamMarlina LauPaulus LauThomas LauTing-Nam LauBeatrice LeeBrenda LeeKi-Seok LeeSo-Li LeeYet-Wai LeeCarmen LeiPeter LeungJulie LinTracy LiuChi-Wing LoLung Kong Kung Shaw BrotherhoodChing-Kin MMacao and Canada Economic & Trade Association Valerie MahMandarin Restaurant Franchise CorpKatherine McDormanMon Sheong Foundation
Eric NeiAki NgSarah NgTerry O’ConnorOntario Chinese Anglers AssociationOPG Employees’ & Pensioners’ Charity Trust Peter Kwan Certified Real Estate SpecialistMee QuanPaul RedmondRBC Royal BankXu-Xu ShiAndy SinSinoan International GroupTao SongEna SzetoNatalie TamAnthony TongEric TongToronto Elegant Lions ClubTradeworld Realty Inc.TranePauline TsangCarbique TseLinda TseDaniel WanGrace WanKenny WanMelody Wen-LoJacky WongPeter WongYue-Hong Xu Gladys YaoJane YeeKaren YeeAda YiuHua YuShirley YuanMable Yuk-LingLydia Zorn
Advance 2000Alice Au-YeungBrokerTeam Insurance Solutions Inc.Cerise Fine Catering at Allstream CentreYiu-Fong ChamCecillia ChanDoris ChanKaren ChanMiranda ChanLiza ChangKitty ChauJames ChengVictoria CheungAudrey ChiangFlora ChongSonja ChongCheuk-Yan ChungCecil Chung-FatConcord Adex Developments CorpMandy FeiElaina Fung
$100,000+
$20,000+
$5,000+
$2,500+
$1,000+
ANNUAL REPORT 2016-2017 21
Sponsors for Signature EventsA1 RadioA99 GolfAchieva HealthAdvance 2000Air CanadaAlpine Specialty ChemicalsAsianwave MagazineAudi UptownBlack & McDonald BMO Financial GroupBest Deal Graphics & PrintingBonnie & Daniel WanBrandsCanada BrokerLinkCanadian City PostCanadore CollegeCarrera y CarreraChan Lee Warrener Wealth Management GroupChina DailyConcord Apparel Canada Inc CXT Architects IncDelta Air LinesFasken MartineauForward SignsHindi AbroadHome Medical EquipmentHong Kong Economic & Trade Office - TorontoHSBC Bank CanadaIQ Mobile Inc KBIJ CorpKenny Wan Chartered AccountantKoodoManulifeMattress MallMedigas Praxair Canada Inc
Medisystem Pharmacy Ltd : A Shoppers Drug Mart CompanyThe New Classical 96.3FMMing Pao Daily NewsNikkei VoiceNortex Roofing LtdOMNI Diversity TelevisionOmegaOsler, Hoskin & Harcourt LLPPeter Kwan Certified Real Estate SpecialistPierre LaurentPrime AdvertisingPrism Medical LtdQuality Life ServicesRBC FoundationRBC Royal BankRoyal de VersaillesSumaggoSing Tao DailyTelus HealthTENAThe Weekly VoiceThe Westin Prince, TorontoTi FoodsTD Bank GroupTour East Holidays (Canada) IncTraneTridel CorporationTrisuraWah Teng Produce Ltd
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2016-17 BOARDS AND SENIOR STAFFYee Hong Centre for Geriatric Care & Yee Hong Community Wellness Foundation
Yee Hong Community Wellness Foundation
Yee Hong Centre for Geriatric Care
Honorary ChairsHelen ChingAnthony ComperLeo Del ZottoYik Cheung KwokLarry LawHazel McCallionJames SengNeil TaitJames ToEric TongJohn H. Tory, Q.C.Thomas UFlorence WongGeorge WongLouisa Yamasaki
ChairCorinne Wong
Vice ChairDaniel Wong
Chair EmeritusDr. Joseph Y.K. Wong
Secretary/TreasurerJuliana Lam
MembersAnthony ChangAndrew FungLewis HooperCalen LauSan NgEmily PangVu Kiet TranPaul TruscottJonathan Tsao
Chair EDr. Joseph Y.K. Wong
SecretaryMelody Lo
TreasurerJuliana Lam
MembersJoan BushKathleen ButterfieldDavid CaplanGary ChanAudrey ChiangScott DelaneyChristine DeslogesZara LamEcho LiuGregory TsangRandy VanDerStarrenKenny WanCorinne Wong
PresidentStephen Siu
MembersKenneth Au YeungFlora ChongSusan EngHanson GoeHelen HaywardJohn HonderichSid IkedaFarsad KianiDr. Peter KircherMichael KlejmanEd LegzdinsValerie MahAndre MakHelena O’ConnorTerry O’ConnorJim RitchieBen SennikJohn ShamGeorge SunPauline TongPauline Po Yan TsangPhilip WahPeter WilkinsonSimon WongSusan WongTeresa WongFrederick C.C. WuElsie Young
In MemoriamStephen Mok-Shing Yow
Chief Executive OfficerEric Hong
Yee Hong Ho Lai Oi WanCentre – MarkhamInterim Executive DirectorTracy Cheung
Yee Hong Centre –MississaugaExecutive DirectorMaureen Lynn
Yee Hong Centre –Scarborough FinchExecutive DirectorMary Lou Ip
Yee Hong Centre –Scarborough McNicollExecutive DirectorTeresa Ku
Executive Director of Social ServicesK.Y. Liu
Chief Financial OfficerAnthony Lee
Chief of HR andOrganizational DevelopmentGary Sumner
Chief Information OfficerEugene Kam
Chief of ProfessionalPractice and QualityAgnes Wong
Senior Director of Corporate DevelopmentCatherine Chow Hutson
Board of Governors Board of DirectorsBoard of Directorsand Senior StaffSenior Staff
ANNUAL REPORT 2016-2017 23
www.yeehong.com
YEE HONG CENTRE –SOCIAL SERVICE DIVISION2311 McNicoll AvenueToronto, ON M1V 5L3Tel: 416-321-6333Fax: 416-321-6313centre@yeehong.com
YEE HONG COMMUNITY WELLNESS FOUNDATION60 Scottfield DriveToronto, ON M1S 5T7Tel: 416-321-0777Fax: 416-321-0778foundation@yeehong.com
YEE HONG CHINESE EVERGREENNON-PROFIT HOME2319 McNicoll AvenueToronto, ON M1V 5L2Tel: 416-298-0688
YEE HONG CENTRE –SCARBOROUGH MCNICOLL2311 McNicoll AvenueToronto, ON M1V 5L3Tel: 416-321-6333Fax: 416-321-6313scarborough.mcnicoll@yeehong.com
YEE HONG CENTRE –SCARBOROUGH FINCH60 Scottfield DriveToronto, ON M1S 5T7Tel: 416-321-3000Fax: 416-321-0034scarborough.finch@yeehong.com
YEE HONG HO LAI OI WAN CENTRE –MARKHAM2780 Bur Oak AvenueMarkham, ON L6B 1C9Tel: 905-471-3232Fax: 905-471-3223markham@yeehong.com
YEE HONG CENTRE – MISSISSAUGA5510 Mavis RoadMississauga, ON L5V 2X5Tel: 905-568-0333Fax: 905-568-0026mississauga@yeehong.com
CONTACT US
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