8- managing human resource

MANAGING HUMAN RESOURCE

LECTURE 8 Lecturer: Sara Aslam

Fall 2011

Kinnaird College for Women

HUMAN RESOURCE MANAGEMENT (HRM)

“The set of organizational activities directed

at attracting, developing, and maintaining an

effective work force.

Principles of Management

Instructor: Sara Aslam

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ATTRACTING HUMAN RESOURCES

Job Analysis

“A systematic analysis of jobs within an organization”

Job Analysis includes:

Job Description - a listing of the job’s duties; its working

conditions; and the tools, materials, and equipment used to

perform the job.

Job Specification - a listing of the skills, abilities, and other

credentials the incumbent job holder will need to do a job.

Principles of Management

Instructor: Sara Aslam

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RECRUITING HUMAN RESOURCES

Recruiting

The process of attracting qualified persons to apply for

jobs that are open.

There are two types of recruiting

Internal Recruiting

Considering present employees as candidates for openings.

Advantages:

Gives existing employees greater opportunity to advance their careers

in the business.

May help to retain staff who might otherwise leave.

Disadvantages:

External candidates might be better suited / qualified for the job

Principles of Management

Instructor: Sara Aslam

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TYPES OF RECRUITING

External Recruiting

Attracting persons from outside the organization.

Advertising in newspapers

School/college recruiting

Employment agencies and search firms

Hiring “walk-ins” and “gate hires”

Employee referencing

Principles of Management

Instructor: Sara Aslam

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FOUR COMMON STEPS IN SELECTION PROCESS

Screening

• Applicants

• Résumé

Interview

• Short listed candidates are invited for the interview

• The candidates may be required to under-go skill tests or other forms of assessments where applicable.

Checking references

• References

• Background

Offer

• Successful candidates will be offered the position subject to fulfilment of the employment conditions

Principles of Management

Instructor: Sara Aslam

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DEVELOPING HUMAN RESOURCES

Training and Development

Training

Teaching operational or technical employees how to do

the job for which they were hired.

Development

Teaching managers and

professionals the skills needed

for both present and future

jobs.

Principles of Management

Instructor: Sara Aslam

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HUMAN RESOURCE DEVELOPMENT

Training and Development

Assessing Training Needs

Determining training needs is

the first step in developing a

training plan.

Common Training Methods

Lectures—work well for factual material.

Role play and case studies—good for improving interpersonal

relations skills or group decision-making.

On-the-job training—facilitates learning physical skills through

practice and actual use of tools.

Principles of Management

Instructor: Sara Aslam

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PERFORMANCE APPRAISAL

“Performance Appraisal (PA) refers to all those

procedures that are used to evaluate the

performance of employees of an organisation”

Principles of Management

Instructor: Sara Aslam

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BENEFITS OF PERFORMANCE APPRAISAL

Appraisal offers employees:

Direction

Feedback

Motivation

Appraisal offers the company:

Documentation

Feedback

Motivation System

Principles of Management

Instructor: Sara Aslam

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REWARD MANAGEMENT

“Reward refers to all of the monetary and non-

monetary payments that an organization

provides for its employees in exchange for the

work they perform”

Principles of Management

Instructor: Sara Aslam

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TYPES OF REWARDS

An organization can provide two types of reward:

Extrinsic

satisfy basic needs: survival, security, Pay, conditions,

treatment etc. (reference Maslow’s theory)

Intrinsic

satisfy higher needs: Esteem, development needs etc

(Maslow’s Hierarchy of needs theory)

Principles of Management

Instructor: Sara Aslam

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Thank You

Principles of Management

Instructor: Sara Aslam

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