adam fox's pdf version 1
Post on 14-Feb-2017
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#smactsa
What are we going to talk about?
Meet “Generation Z” Americans born after Gen Y (@ 1996 to 2009) who are currently
under the age of 21.
We’ve been focused on Gen Y (a.k.a. Millennials) for more than a decade. In fact, Millennials are the most researched generation in history!
But Gen Z is different and in many ways opposites or extreme versions of Millennials
How do we adapt our strategies for this new market …
Understanding These People• Born between 1996-2009• Make up a quarter of the American population• Are eager to build a better planet• Are always connected through mobile, digital and
social mediums• Want anonymous and unrestricted communication• Love to curate their own content• Are economically and environmentally conscious• Hold little to no defined brand loyalty• Are influenced by social and digital personalities
rather than traditional media celebrities
GENERATION Z
Millennials•Tech Savvy: 2 Screens•Think in 3D•Radical Transparency: Share All•Multi-cultural•Communicate with Text•Now Focused•Optimists•Want to be Discovered•Team Orientation
Gen Z•Tech Innate: 5 Screens•Think in 4D•Judiciously Share (GeoLoco Off)•Blended (race & gender)•Communicate with Images•Future Focused•Realists•Want to Work for Success•Collective Conscious
Growing up in a post 9/11 world during a recession
Gen Z were developing their personalities and life skills in a socio-economic
environment marked by chaos, uncertainty, volatility and complexity. Blockbusters like
The Hunger Games and Divergent depict teens “at war”.
1 in 4American children are
living in poverty
73%of Americans were personally affected
by the recession
80%know about
man’s impact on the planet
78%are concerned
about world hunger
9 of 10continue to feel optimistic about their own future
77% are concerned
about the world dying of
preventable disease
7 of 10feel optimistic
about the future of the
environment
76%are concerned about man’s
impact on the planet
Traditional choices don’t guarantee success
Gen Z witnessed the struggles of Millennials (think: older siblings, many still
living at home), and have resolved to do things differently.
Education focused on inclusive classrooms & differentiated instruction
They were raised in an American education system that focused
on mainstreaming and classroom diversity.
As a result, they are collaborative team players where everyone is equal at
winning and losing.
They use social media as a research tool
52% of teens use YouTube or other
Social Media sites for a typical research assignment in school.
Their social circles are global
81%of online teens use some kind of Social Media
26%of Gen Z would need to fly to visit most of their social
network friends
Generation Z’s Social Media Platforms
Instagram, 38%
Snapchat, 28%
Twitter, 10%
YouTube, 10%
Facebook, 8%Other, 6%
Their attention spans are getting shorter
They are the ultimate
consumers of snack media. They
consume bite sizes. Research studies suggest their brains have
evolved to process more information in a faster speed. But, getting and
keeping their attention is challenging
8 secIs the average
American attention span
11%Of children 4-17 years old have been
diagnosed with ADHD
288,625, 322
288,625, 322 mentions
33,016,067 mentions
19,692,028 mentions
As Gen Z adopts emoticons as their primary language, a gap in communication between the rest of the population will widen.
Expect us all to become fluent in emoji in 2017
But Wait! How does this affect me?
The 'On-Demand Economy' is Revolutionizing Consumer Behavior
Personal service … … available on demand … … and priced by usage.
transportation food housing
Product quality is more important than brand loyalty and they want to test products (either physically or virtually prior to making a purchase)
TODAY’S WORKFORCE
GENERATION Z MILLENNIALS BOOMERS/ GEN X
54%millennials
GENERATION Z
MILLENNIALS
BOOMERS / GEN X
5years
GENERATION Z
MILLENNIALS
BOOMERS / GEN X
Beloit College Mindset List: Class of 2020
They never heard Harry Caray try to sing during the 7th inning
at Wrigley Field.
The Sandy Hook tragedy is their Columbine.
James P. Hoffa has always been president of the
International Brotherhood of Teamsters
A Bush and a Clinton have always been campaigning for
something big.
Robots have always been surgical partners in the O.R.
The Ali/Frazier rivalry for their generation was between the
daughters of Muhammad and Joe.
Checklist for connecting with Gen Z
•Tell your story across multiple screens•Live stream with them •Optimize your search results•Talk to them about value• Include a social cause that they can fight for•Have your house in order (in terms of sustainability)•Help them build expertise; create solutions•Tease•Feed their curiosity
#smactsa
#smactsa
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