agile: a courageous choice (agile toronto keynote)

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Agile is all about People. How Trust and Courage enable our Choices. How Invitation and Vulnerability change Change. Real Options Responsibility: From "I have to..." to "I want to..." Leadership: Explore new options with others Management: Intentionally limit options to increase focus or limit known risk

TRANSCRIPT

Agile—The Courageous Choice

Toronto Agile & Software Conference 2014

Licensed  under  a    Creative  Commons    

Attribution-­‐NonCommercial-­‐ShareAlike  4.0  International  http://creativecommons.org/licenses/by-­‐nc-­‐sa/4.0/

Welcome.@OlafLewitz http://trustartist.com

raise your hands.

ALL raise your

hands.

i’ll keep mine up…

pleaseput yours

down.

test passed.

you can read.

“With Granny,

everything is a test.”

Tiffany Aching

u up for another test?

be quiet.

quiet.

really quiet.

ˈkwīƧt

now, please…

relax…

we will

check in.

silently.

there’s no way you can do this

wrong.

you may pass…

no one will notice.

ok?

no worries.

I will eventually

start to talk.

then you can tweet without missing a beat.

ready?

we will

check in.

sense.

observe.

acknowledge.

sense. observe.

acknowledge.

what’s going on …

in your body?

in your body?

?energisedtwitching

itchinghungrythirstyachingtension

tired?

in your mind?

in your mind?issuesideas

thingsstuff

it’s ok.

it’s ok.THINKING

is what minds are for.

quiet.

what’s going on …

in your heart?

in your heart?

?madsadglad

afraidhappy

nervousscared

don’t know?

summarise

summarisemindbodyheart

how do you feel?

one word.

now check yourself:

on a scale of 1-10…

how open are you?

pick your definition of

open.

one number.

1-10.

check:

one word.

one number.

ready?

now. silently…

find a pair.

quiet!

as quietly as possible…

share your word and number.

quiet!

your self.

the unknown.

we all start life as an essential being—

completely spontaneous and free, without memories

or associations.

“As we are conditioned, programmed,

and taught …

how to look, how to be, how to behave, how to act, how to imagine, how to feel and how to think, …

… our essence becomes submerged

between all the ‘I-dentities’ we take on.”

Stephen Wolinski, The Tao of Chaos

Who Am I?

last test.

raise your hand if you

think you are NORMAL.

now raise your hand if you

think…

most other people are NORMAL.

Photo  by  marsmet531  -­‐  Creative  Commons  Attribution-­‐NonCommercial-­‐ShareAlike  License    http://www.flickr.com/photos/87764589@N07 Created  with  Haiku  Deck

You Deserve To Love What You Do

And Be Loved For What

You Do

gifts in this talk

listening new perspectives

take-away for a friend stories

optional take-aways

responsibility courage

real options trust

Credit:  hOp://www.krivitsky.com/2011/10/offshore-­‐outsourcing-­‐and-­‐agile.htmlAlex  Krivitsky

individuals and interactions over processes and tools working software over comprehensive documentation

customer collaboration over contract negotiation responding to change over following a plan

individuals and interactions over

processes and tools

individuals and interactions

processes and tools

individuals and interactions

processes and tools

people

people

process

key skill: listening

two modes

listen in order to reply listen in order to understand

i’ll tell a story.

you observe and notice what happens while you listen.

Deep listening is the kind of listening that can help relieve the suffering of another person. You can call it compassionate listening. You listen with only one purpose: to help him or her to empty his heart. Even if he says things that are full of wrong perceptions, full of bitterness, you are still capable of continuing to listen with compassion. Because you know that listening like that, you give that person a chance to suffer less. If you want to help him to correct his perception, you wait for another time. For now, you don't interrupt. You don't argue. If you do, he loses his chance. You just listen with compassion and help him to suffer less. One hour like that can bring transformation and healing.

Thich Nath HanPaul Klipp

key concept: responsibility

i want to …

i made a choice to …

i wanted to have a slide on Free Will, but i chose not to,

so here it is.

Photo by pasukaru76 - Creative Commons Attribution License http://www.flickr.com/photos/38451115@N04 Created with Haiku Deck

CHOICE

Responsibility Matrix

awareness options

no choice without options

Photo  by  Matthias  Rhomberg  -­‐  Creative  Commons  Attribution  License    http://www.flickr.com/photos/33772123@N03 Created  with  Haiku  Deck

real optionsoptions have value.

options expire. never commit early

unless You Know Why.

Photo  by  natalia  love  -­‐  Creative  Commons  Attribution-­‐NonCommercial  License    http://www.flickr.com/photos/87718749@N00 Created  with  Haiku  Deck

Photo  by  Stoic  Meditation  -­‐  Creative  Commons  Attribution-­‐NonCommercial-­‐ShareAlike  License    http://www.flickr.com/photos/63463553@N07 Created  with  Haiku  Deck

Photo  by  hynkle  -­‐  Creative  Commons  Attribution-­‐NonCommercial-­‐ShareAlike  License    http://www.flickr.com/photos/93352468@N00 Created  with  Haiku  Deck

Photo  by  erin  leigh  mcconnell  -­‐  Creative  Commons  Attribution  License    http://www.flickr.com/photos/59521823@N00 Created  with  Haiku  Deck

Let Things Emerge

Photo by kennymatic - Creative Commons Attribution License http://www.flickr.com/photos/99472898@N00 Created with Haiku Deck

Trust that what can

happen will happen

Photo  by  Neal.  -­‐  Creative  Commons  Attribution  License    http://www.flickr.com/photos/31878512@N06 Created  with  Haiku  Deck

Run experiments and celebrate

failure

Why do we limit our options?

keep our zone comfortable

Management

expand our comfort zone

Leadership

management:

intentionally limit options

to increase focus or limit known risk

leadership:

explore new options with others

management vs leadership? neither are good or bad.

we have a choice how to integrate

management and leadership.

adaptive organisations make that choice

based on the situation.

why do WE limit our options?

Our Identity An amalgamation of stories

Artwork by Camilla Gillis-Adelman

exploring new options is scary.

when we go to situations

that scare us, we grow.

org debt

FEAR

ALONE

TRUST NO ONE

SAFETY

how do we unleash options?

SAFETY

TRUST

Authentic Connection

Vulnerability

VAST model

SAFETY

Some practiceRemember, you have a choice.

COMPASSION

Thich Nhat Hanh

compassionate listening

Thich Nath Han

deliberate distraction

black grey

green red blue

black yellow

Deep listening is the kind of listening that can help relieve the suffering of another person. You can call it compassionate listening. You listen with only one purpose: to help him or her to empty his heart. Even if he says things that are full of wrong perceptions, full of bitterness, you are still capable of continuing to listen with compassion. Because you know that listening like that, you give that person a chance to suffer less. If you want to help him to correct his perception, you wait for another time. For now, you don't interrupt. You don't argue. If you do, he loses his chance. You just listen with compassion and help him to suffer less. One hour like that can bring transformation and healing.

Thich Nath Han

i am here.presence

i see you.focus

i see you are suffering.empathy

I See You. I See You Are

Suffering.Empathy

FocusPresence

how did your listening change?

take away: hero feedback

pick a friend. someone you like so much

it’s sometimes hard to tell them the truth

grab something

to write.

• appreciate the pace of movement • pick a hero from a story • how does the hero remind you of the other? • how is the hero successful? • how does the hero sabotage hir success? • appreciate your deepest connection with the

other

hero feedback

deliver the hero feedback at your next convenience.

fellowship

a community of leaders

invite people to personal transformation …

… it is the key to the transformation

of the whole organisation.

llet’s travel together

i invite you to

make choices.

Photo by rileyssmiling - Creative Commons Attribution License http://www.flickr.com/photos/100077624@N05 Created with Haiku Deck

make connecting

choices

Photo by alpha du centaure - Creative Commons Attribution License http://www.flickr.com/photos/23791504@N08 Created with Haiku Deck

make artistic choices

Photo by bp6316 - Creative Commons Attribution License http://www.flickr.com/photos/7232687@N03 Created with Haiku Deck

make loving

choices

Photo by JD Hancock - Creative Commons Attribution License http://www.flickr.com/photos/83346641@N00 Created with Haiku Deck

make courageous

choices

Agile—The Courageous Choice

Toronto Agile & Software Conference 2014

Licensed  under  a    Creative  Commons    

Attribution-­‐NonCommercial-­‐ShareAlike  4.0  International  http://creativecommons.org/licenses/by-­‐nc-­‐sa/4.0/

@OlafLewitz http://trustartist.com

THANK YOU!

call the trust artist for: personal mentoring

Temenos people-centered agile

learn how to love what you do

@OlafLewitzhttp://trustartist.com

UNLEASHING WHOLEHEARTEDNESS IN ORGANISATIONS

@OlafLewitz

http://trustartist.com

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