an open forum strengths, challenges & yesterday. a word about yesterday “it’s been a long a...

An Open ForumAn Open Forum

STRENGTHS, CHALLENGES&

YESTERDAY

A Word About YesterdayA Word About Yesterday

“It’s been a long a long time coming but I know a change is going to come...oh yes it will.”

Sam Cooke

(And, it has…………)

“THEY EXPECT SO MUCH MORE OF US, WE JUST CAN’T BE SOLDIERS ANYMORE, WE HAVE TO BE CITY MANAGERS, FINANCE OFFICERS, AND EVERYTHING ELSE!”

“WE JUST CAN’T BE A TRANSPORTATION PERSON ANYMORE, THEY EXPECT US TO BE ADVOCATES, EDUCATORS, NETWORK DEVELOPERS, EXPERTS ON HEALTH CARE, AND SYSTEM MANAGERS!”

NEW ROLES?NEW ROLES?

•ADVOCATE & EDUCATOR

•NETWORK BUILDER

•NETWORK ADMINISTRATOR

ADVOCATE & EDUCATOR

•BEING OUR OWN STRONGEST ADVOCATE

•NEVER FORGET OUR CONSTITUENTS

•EXPLAINING OURSELVES AT HOME

•EXPLAINING OURSELVES TO POLITICIANS

NETWORK BUILDERNETWORK BUILDER

•MULTIPLE SERVICES MULTIPLE PRICES•BRINGING LOWER PRICED PROVIDERS

INTO OUR NETWORKS•FINDING NEW WAYS TO USE

TECHNOLOGY•OUTREACH TO HEALTH CARE PROVIDERS

AND NETWORKS

NETWORK ADMINISTRATORNETWORK ADMINISTRATOR

•MAKING EVERYONE HAPPYMAKING EVERYONE HAPPY

•KEEPING YOUR FRIENDS CLOSEKEEPING YOUR FRIENDS CLOSE

•BUILDING A RECORD TO RUN ONBUILDING A RECORD TO RUN ON

WHERE WE GO FROM HEREWHERE WE GO FROM HERE

RIMS PROCESS

•Looking through the lens of the market place

•Determining long term strategic goals

•Recognizing short term priorities

•Identify the challenges to turn goals into outcomes

“Do not pass go, go to the tool box.”

THE RIMS TOOLBOXTHE RIMS TOOLBOX

•THE MARKET EDGE (course)

•THE COMPETITIVE EDGE (course)

•THE DESIGN TEAM

•THE JUSTICE LEAGUE

•THE ONE-CALL AND OTHER TOOLKITS

•BUSINESS TOOLS AND TOOLKITS

OUR STRENGTHOUR STRENGTH

THE FORUMTHE FORUM

CONTACTSCONTACTS

• Dale: Dale: marsico@ctaa.org

• Amy: Amy: conrick@ctaa.org

www.ctaa.orgwww.ctaa.org