association of employment agencies (singapore)aea(s) has received numerous requests from employment...

4 July 2014

MEMBERS UPDATE 030/07/2013-2015

Dear Valued Members,

Employment Agency Professionalism Course (EAPC)

AEA(S) has received numerous requests from Employment Agencies for AEA(S) to conduct courses

and provide comprehensive training to EAs and their staff encompassing MOM licensing

requirements and source country policies so as to operate their FDW business effectively. New

entrants to the industry who lack knowledge on business operations have also sought the assistance

of AEA(S) to handhold them.

EAs, both new and old, and their staff joining the agencies are affected by lack of knowledge due to

the recent changes in legislation and source country policies. These problems do not only hamper

day to day operations but if ignorant, an EA may violate MOM laws and regulations in the course of

doing their business.

AEA(S) has now consolidated the industry knowledge and business practices from experienced EA

members into the Employment Agency Professionalism Course or EAPC. The course covers the

following:

1. The Ministry Of Manpower and Source Country Regulations.

2. Agency set up for business owners.

3. Sales processes, job matching and administration.

4. Mandatory and recommended agreements, contracts and forms.

5. Customer service with case studies.

(Details at http://www.aeas.org.sg/ea/industry-transformation/ea-professionalism-course/)

EA Portal

The EAP has been implemented and used by many EAs for over a year. The system has matured and

included many of the best practices from EAs. Many EAs have used it and benefited tremendously.

All relevant forms can be printed within minutes and records kept according to MOM requirements.

EAs have expanded their business with more branches as the EAP allows effective business control

over them anywhere, anytime. Many have testified that the gain in productivity is tremendous.

Also be assured that the service is covered by law and your data is protected. It is hosted in M1

datacenter - definitely a safer place than the computers in your office!

AEA(S) encourage members to take up the EAPC and EAP to equip yourself to do your business with

confidence and to protect yourself against ignorance or oversight.

K Jayaprema

President, MC 2013-2015

AEA(S)

Association of Employment Agencies (Singapore) 9 Jalan Kukoh #03-77 Singapore 160009

Tel: 68362618 Fax: 68362690 Website: http://aeas.org.sg Email: admin@aeas.org.sg