atd puget sound workplace learning conference presentation on blended learning
Post on 13-Jan-2017
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BRUCE CRONQUIST AND DAN SWEETWOOD
Blender Your LearningA Case Study and Application of Blended Learning (and a few other learning methodologies)
© Copyright 2016 Dell Technologies. All rights reserved.
WHO WE ARE
Bruce CronquistManager of Engineering TrainingDell EMC
Dan SweetwoodTechnical Education ConsultantDell EMC
© Copyright 2016 Dell Technologies. All rights reserved.
WHAT IS BLENDED LEARNING?
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“Blended learning refers to any time a student learns, at least in part, at a brick-and-mortar facility and through online delivery with student control over time, place, path, or pace.”
© Copyright 2016 Dell Technologies. All rights reserved.
© Copyright 2016 Dell Technologies. All rights reserved.
WHAT IS BLENDED LEARNING TODAY?Blended learning creates the best
solution for each type of training, and doesn’t use a one-size-fits-all approach.
© Copyright 2016 Dell Technologies. All rights reserved.
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WHAT BLENDED LEARNING CAN BE
Instructor Led ClassroomVirtual ClassroomWorkshops/LabsOn the job trainingMentoring/CoachingRole Playing Panel Discussions
eLearningVirtual LabsSimulationsOnline VideosWebinarsWiki articles
BlogsOnline CommunitiesDiscussion groups/forumsWhite papersJob AidsPodcasts
© Copyright 2016 Dell Technologies. All rights reserved.
© Copyright 2016 Dell Technologies. All rights reserved.
© Copyright 2016 Dell Technologies. All rights reserved.
© Copyright 2016 Dell Technologies. All rights reserved.
© Copyright 2016 Dell Technologies. All rights reserved.
© Copyright 2016 Dell Technologies. All rights reserved.
© Copyright 2016 Dell Technologies. All rights reserved.
© Copyright 2016 Dell Technologies. All rights reserved.
© Copyright 2016 Dell Technologies. All rights reserved.
WHY BLENDED LEARNING?
© Copyright 2016 Dell Technologies. All rights reserved.
Individualized
70 20
10
ExperientialRelationships
Training
Memory Retention
© Copyright 2016 Dell Technologies. All rights reserved.
EXAMPLES OF BLENDED LEARNING
Objective: Company mandatory ethics trainingTraditional Approach: Online e-learning course with assessmentBlended Learning Approach:
Online e-learning course with assessment+
Scenario Based Role Playing (Team managers facilitate)
Results: Improved retention, relevance to learner context
© Copyright 2016 Dell Technologies. All rights reserved.
EXAMPLES OF BLENDED LEARNINGObjective: Adobe Premier Pro Training- Green Screen FeatureTraditional Approach: 4 Hour WorkshopBlended Learning Approach:
Online Adobe Premier Basics Tutorials+
Green Screen Project Based Workshop
Results: Level setting of entry skills, more effective workshop
© Copyright 2016 Dell Technologies. All rights reserved.
Onboarding of new hire Software Development Engineers in Test (SDETs)
CASE STUDY (QUICK)
© Copyright 2016 Dell Technologies. All rights reserved.
Onboarding of new hire Software Development Engineers in Test (SDETs)
CASE STUDY (QUICK)
© Copyright 2016 Dell Technologies. All rights reserved.
CASE STUDY (QUICK)Learning Path
© Copyright 2016 Dell Technologies. All rights reserved.
CASE STUDY (QUICK)Learning Path
© Copyright 2016 Dell Technologies. All rights reserved.
CASE STUDY (QUICK)Office Mix and knowledge check results
© Copyright 2016 Dell Technologies. All rights reserved.
CASE STUDY (QUICK)In-person class
© Copyright 2016 Dell Technologies. All rights reserved.
CASE STUDY (QUICK)MEASURABLE RESULTS:• Easier to deliver• New hire testers were productive sooner• NSAT rose from 3.7 to 4.5• Decreased time to first promotion by 9%• Decreased attrition by 5%
NUMBERS BEHIND BLENDED LEARNING2/3 of school districts now offer some form of blended learning.
© Copyright 2016 Dell Technologies. All rights reserved.
© Copyright 2016 Dell Technologies. All rights reserved.
NUMBERS BEHIND BLENDED LEARNING• 2/3 of school districts now offer some form of blended learning
• Lower English and Math and failure rates for freshman
© Copyright 2016 Dell Technologies. All rights reserved.
NUMBERS BEHIND BLENDED LEARNING• 2/3 of school districts now offer some form of blended learning• Lower English and Math and failure rates for freshman
• Quest Diagnostics - Lean Six Sigma Training– 50% reduction in travel expenses– 22% increase in retention
© Copyright 2016 Dell Technologies. All rights reserved.
NUMBERS BEHIND BLENDED LEARNING• 2/3 of school districts now offer some form of blended learning• Lower English and Math and failure rates for freshman• Quest Diagnostics - Lean Six Sigma Training
• Hertz– Reduced cost of learning– Added benefit of common language throughout
their business
© Copyright 2016 Dell Technologies. All rights reserved.
STEPS TO DEVELOP BLENDED LEARNINGPerformance Goal
Analysis of Learner & Context
Resources
Best Activities
Learner Feedback
Follow-up Activities
© Copyright 2016 Dell Technologies. All rights reserved.
YOUR TURN…
© Copyright 2016 Dell Technologies. All rights reserved.
THE
SHARE YOUR EXPERIENCE
© Copyright 2016 Dell Technologies. All rights reserved.
PRIZES!
© Copyright 2016 Dell Technologies. All rights reserved.
DEBRIEF
© Copyright 2016 Dell Technologies. All rights reserved.
Q&A
© Copyright 2016 Dell Technologies. All rights reserved.
Please fill out an evaluation:– Paper– Online
(https://www.surveymonkey.com/r/ATDClassEval)
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