bus & workshop in public transport company the case of … · 2014-06-19 · bus & workshop...
Post on 14-Mar-2020
5 Views
Preview:
TRANSCRIPT
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
BUS & WORKSHOPBUS & WORKSHOPin public in public transport companytransport company
the case of Trieste Trasporti S.p.A.
Roberto GERIN, Fabio VIDOTTORoberto GERIN, Fabio VIDOTTO
PUBL
IC P
UBL
ICTRA
NSPO
RTTRA
NSPO
RT
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
ITALYITALY
FRIULI-VENEZIAGIULIA
• EMPLOYEES 830• URBAN BUS 270 (6 TRAM)• SCHOOL BUS 8• COACH 8
• PRODUCTION 13 MIL KM/YEAR• BUS STOP 1.400• AREA 212 KM2
• INHABITANTS 230.000
• CUSTOMERS 80 MIL TRIPS/Y(estimated)
TRIESTE
Where Trieste Trasporti operates?
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
How Trieste Trasporti operates?• URBAN AREA, WITH HIGHCONGESTION, LOWCOMMERCIAL SPEED
• LONG TIME FOR BOARDING& ALIGHTING
• CONTINOUS OF STOP & GO
• ROUTES WITH VERY HIGHSLOPE
• HARD OPERATION FORBRAKES, GEARS, ENGINES
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
PROFESSIONALITY& PEOPLE
ORGANISATION
PREVENTIVEMAINTENANCE -
MAINTENANCE PLAN -Q CERTIFICATION
NEW BUS - STRONGCOOPERATION WITH
MANUFACTURER
MAN METHOD
KEY FACTORS IN BUS MGMT
MACHINE
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
software
MAXIMO MRO
Maintenance software as INTEGRATORMAN METHOD
MACHINE
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
THE TRIESTE TRASPORTIBUS FLEET
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
10,5 10,4 10,8
8,8
7,3 7,4
5,6
4,8
1,0
3,0
5,0
7,0
9,0
11,0
13,0
dic-99 giu-00 dic-00 giu-01 dic-01 giu-02 dic-02 giu-03
today
mean bus age (year)
BY OPERATION CONTRACTIN 2001:NEW 33 BUS/YEAR
ACTUAL FLEET COMPOSITION
> 15 years0%
from 13 to 15 years12%
from 4 to 6 years25%
from 10 to 12 years5%
from 7 to 9 years8%
< 3 years50%
MEAN BUS FLEET AGE
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
Scania0,4% Autodromo
1,9%
DeSimon / Van Hool1,9%
BredaMenariniBus46,7%
Irisbus / Iveco49,3%
ACTUAL FLEET MANUFACTURERS
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
FLEET EMISSION IMPROVEMENT
0%
10%
20%
30%
40%
50%
60%
70%
gen 2000 gen 2001 gen 2002 gen 2003 giu 2003
% fleetEURO 0 EURO 1
EURO 2 EURO 3
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
ACTUAL FLEET LENGHT
ARTICULATED (18 m)5,6%
LONG (12 m)28,9%
NORMAL (10,5 m)52,6%
MEDIUM (9 m)7,8%
SHORT (7,5 m)5,2%
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
COMFORT & FACILITIES• Low floor & kneeling• Ramp for disabled• Voice & visual next stop announce• Useful information• Radio connection for security• AVM system and alarm button• Air conditioning• Cameras for door control• Sensor “anti crush” for all doors• Multiplex• passengers counter
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
WORKSHOP MANAGEMENTin
TRIESTE TRASPORTI
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
AVAILABILITYGOAL
FUNCTION WORKSHOP MANAGEMENT
SCHEDULED WORKORDER
EFFICIENCYEFFICIENCY
RELIABILITYSECURITY
UNSCHEDULED WORKORDER
SERVICINGREFUELLING
CLEANING
INSPECTIONS
PREVENTIVEMAINTENACE
ENGINE OR BODYOVERHAUL
FAULT REPAIR(ON SERVICE)
FAULT REPAIR(OUT OF SERVICE)
ON CONDITION(FROM INSPECTION)
TECHNICALIMPROVEMENT
KM DEADLINELEGAL (ANNUAL) DEADLINE
EMERGENCY
TRAFFIC CRASH
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
From FAULT MAINTENACE (UNSCHEDULED) towardPREVENTIVE MAITENANCE (PLANNED)
MAINTENACE PLAN FOR EVERY BUS TYPE
EXTERNAL SERVICING & PARKING
NEW MAINTENANCE INFORMATION SYSTEM for:
INTEGRATESHARE METHOD & DATAKNOW, MANAGE & CONTROL
MAXMAXIMO
METHOD & ORGANISATION
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
IMPROVEMENT ACTION
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
BUS AND COMPONENTS ARE “ITEMS”ENGINETYRESGEARGENERATORTICKETING MACHINES
THEY MOVE FROM A DEPOT OR FROM A BUS TOANOTHER
THE INFORMATION SYSTEM TRACEDISTANCEFAULTSPARE PARTSLABOUR HOURSOPERATION
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
Maintenance is fully integratedacross the company and with other system
OperationTSpm
Personnelmanagement
Fuelmanagement
QualitySystem
MAXIMO
ManagementControl
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
Maintenancevs.
Operation
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
VIEW ON MAINTENANCE
BUS ASSIGNMENT
VIEW ON OPERATION
Maintenance vs. Operation
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
Sostituzioni aprile
4
1012 12
64 5
9 8 96 7
4
8
2
74
11
74 4
810 10
17
57 8
68
0
5
10
15
20
25
01/04
/02/lu
n03
/04/02
/mer
05/04
/02/ve
n07
/04/02
/dom
09/04
/02/m
ar11
/04/02
/gio
13/04
/02/sa
b15
/04/02
/lun
17/04
/02/m
er19
/04/02
/ven
21/04
/02/do
m23
/04/02
/mar
25/04
/02/gi
o27
/04/02
/sab
29/04
/02/lu
n
Interventi in l inea aprile
1012
2 7 2 72 4
17
6
17
2 4
1719 18
14
7
2 1
14
1916 15 15
9 9
2 7
2 1
5
1916
2
11 10
0
5
10
15
2025
30
35
40
45
01/0
4/02
/lun
02/0
4/02
/mar
03/0
4/02
/mer
04/0
4/02
/gio
05/0
4/02
/ven
06/0
4/02
/sab
07/0
4/02
/dom
08/0
4/02
/lun
09/0
4/02
/mar
10/0
4/02
/mer
11/0
4/02
/gio
12/0
4/02
/ven
13/0
4/02
/sab
14/0
4/02
/dom
15/0
4/02
/lun
16/0
4/02
/mar
17/0
4/02
/mer
18/0
4/02
/gio
19/0
4/02
/ven
20/0
4/02
/sab
21/0
4/02
/dom
22/0
4/02
/lun
23/0
4/02
/mar
24/0
4/02
/mer
25/0
4/02
/gio
26/0
4/02
/ven
27/0
4/02
/sab
28/0
4/02
/dom
29/0
4/02
/lun
30/0
4/02
/mar
N°in
terv
enti
47 6
811
0 4
912
4 4 2 2 05
3 2 3 4 1 3 3 3
8
15
2 4 3 155 4
139
20
4 4
1410
79 10
3
97
106
46 5
2
10
5
11
5 6 5 5 5 6
14
1214
25
29
20
1
11
17
23
16
22
19
4
19
23
1716
14
11
5
1615
27
22
12
20
10
20
16
1921
0
5
10
15
20
25
30
dis s e rvizio s o s tituzio ni int gennaio
Maintenance vs. Quality
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
• ORGANISATION– 20% less on personnel costs– increase professional operatos
• BUS RENEAVAL– from 11 average bus age (2000) to 4,8 (actual)
• INFORMATION– ALL maintenance activities are managed by
MAXIMO– Figures and trends cause improvement actions– ALL operators share the same information
Workshop organisation achievements
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
• AVAILABILITY– 2000: 85% (with minimum at 78%)– 2002: 90% (with 94% peaks)
• LOSS PRODUCTION– zero bus unavailability from september 2001– loss journeys (by fault) from 0,56% (1988) to
0,03‰ (2001)• RELIABILITY
– important reduction on bus drawings, fluid loss anddisservices
• EFFICIENCY– maintenance cost from 0,57 €/km to 0,43 €/KM– of which direct costs (labour & spare) 0,28 €/KM
Workshop organisation achievements
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
Maintenance: the VISION
DRIVER CONSOLE
ON BOARD CONTROL SYSTEM
(MULTIPLEX)
ON BOARDDATA COMMUNICATION
PUBLIC OR PMRDATA COMMUNICATION
Toward TELE maintenance?Toward TELE maintenance?
WORKSHOP MANAGEMENT TRIESTE TRASPORTI - ©2003
Conclusions • Efficient maintenance is a key factor in the competitive
(Italian) tpl scenario
• Efficiency MUST joints with availability, reliability andsecurity
• In TPL Company maintenance is a CORE COMPETENCE, tobe retained and increased
• Costs will decrease if organisation and professionality willincrease
• Co-operation with bus manufactures is another keyfactor: also new busses have failures!
top related