business architecture basics
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Business Architecture Basics
Daniel Lambert, M ScVP – Benchmark Consulting
Email: dlambert@biz-architect.comPhone numbers:
(855) 798-2042 x2010 (USA & Canada)+1-514-798-2042 x2010 (elsewhere)
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1. Business Architecture Introduction slide 3
2. Business Architecture Guild slide 13
3. Business Architecture Books slide 16
4. Why Business Architecture Matters? slide 19
5. When Is Business Architecture Used? slide 25
6. Where Is Business Architecture in an OrgChart? slide 33
7. Strategy Maps slide 38
Presentation Overview8. Organization Maps slide 46
9. Capability Maps slide 49
10. Value Maps slide 51
11. Other Maps slide 54
12. Requirement & Process Maps slide 59
13. Software Tools slide 63
14. Guild Examples slide 66
15. Example 1 – Ford slide 68
16. Example 2 – TD Bank slide 75
17. Example 3 – USPTO slide 85
18. Example 4 – Principal slide 94
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Section 1Business Architecture
Introduction
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Planning
Marketing Plan
Strategic Plan
Operational Plan
Delivery & Execution
Operations
Delivering Operating
Source: Driving your BA Career - From Business Analyst to Business Architect by Craig Martin; Sept. 30 2014 on SlideShare; Slide 17
Enterprise Design
Product & Service Design Enterprise Architecture
Business Architecture Portfolio, Program & Project Management
Business Planning Solutions Architecture
Solutions Development
Business Analysis
The Place of Business Architects in Enterprise Design
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• 66% of HR and IT organizations develop strategic plans that are not linked to the enterprise strategy.
Sources: the first 2 bullets are derived from The Strategy-to-Execution Process: A Critical Component of Transient Competitive Advantage in the European Business Review on November 7, 2013 and the last bullet is derived from various additional studies made by Towers Watson, Harvard Business Review, and McKinsey & Co.
Today’s Business Disconnects
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• 95% of employees in most organizations do not understand their organisation’s strategy
• Only 25% to 30% of business transformation initiatives are successful over the long term
Today’s IT vs Business Disconnects
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Sources: http://image-store.slidesharecdn.com/3b0f9b75-76aa-4898-91e9-11fddf6c4911-large.jpeg.
How users see IT and developers
How IT and developers see users
Business architecture is defined as “A blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands."
- BIZBOK® Guide, page 1
The Business Architecture Definition
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Business Overview According to BIZBOK® Business Architecture
Figure 1.1 of the BIZBOK® Guide on page 2Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
Information Maps
Strategy MapsStakeholders
Maps
Organization Maps
Initiative Maps
ProductMaps
Asset Maps
Value Maps
Capability Maps
Process Maps (BPM)
Requirements Maps
BusinessArchitecture
Business Architecture: Another View
Source: https://www.linkedin.com/pulse/align-your-requirements-corporate-strategies-using-business-lambert?trk=pulse_spock-articles
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Business Architecture Stops Business Silos
Source: figure in the article entitled “Beware the Business Silos! Fun Cartoons, Plus Helpful Solutions” in Tibbr on March 9, 2012
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Stopping IT Silo Effect with Business ArchitectureEnterprise Architects
Business Analysts
Process Experts
Software/Appli-cation/IT/Network
Architects
Business Architecture
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Business Architecture One of Four Enterprise Architecture Domains
Source: https://www.linkedin.com/pulse/make-your-cio-more-relevant-using-business-daniel-lambert?trk=mp-author-card
Section 2The Business Architecture
Guild
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The Business Architecture Guild is a professional association, which offers exclusive content to its members like the following:
• the Business Architecture Body of Knowledge® (BIZBOK®) Guide. New Release Every 6 months
• a certification program, called Certified Business Architect (CBA)®
• newsletters • Webinars, Summits, etc.
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Primary Authors• Tammy Adams, Chaosity LLC • Sue Alemann, Slalom Consulting• Verna Allee, ValueNet Works• Eric Aranow, Context Consulting• Alec Blair, Alberta Health Services• Ivan Blinow, BMASTER• Robert Bratulic, IBM• Amy Crockett, VF Corporation• Carol Deutschlander• Lloyd Dugan, Business Process Management• Steve DuPont, The Boeing Company• Eric Shayne Elliot, Digital Recognition Network• Karen Erwin, NTT Data Americas• Linda Finley, Leadership Advantage LLC• Russ Jackson, Export Development Canada• Navid Kheradmand, BC Pension• Whynde Kuehn, S2E Consulting Inc.• J. Bryan Lail, Raytheon• Mary Lloyd, MoneyGram International• Stephen Marshall, IBM Global • Chalon Mullins, Kaiser Permanente• Neal McWhorter, Strategic Value Partners• Judith Oja-Gillam, IAG Consulting• Chris Payne, IAG• Alain Picard, Benchmark Consulting • Alex Randell, Principal Financial Group
• Jim Rhyne, Thematix• Michael Rosen, Wilton Consulting Group • Andrew Semple, CGI• Eric Spellman, Tata Consulting Services • Daniel St George, IBM • Cheryl Timko, Merck • William Ulrich, TSG, INC.• Taurai Ushewokunze, Vayase Consulting• Jeffrey Wallk, The Value Enablement Group
The BIZBOK® Guide Involves Many Authors
Section 3Business Architecture
Books
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Business Architecture: The Art and Practice of Business Transformation
• Written by: o William Ulrich o Neil McWhorter
• Published on October 31, 2010
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Business & Dynamic Change: The Arrival of Business Architecture
• Written by: o Frank F Kowalkowskio Gil Laware o William Ulrich o Dr Michael Poulino Michael S Connoro Keith D Swenson
(Foreword)• Published on June 3, 2015• 226 pages
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Section 4Why Business Architecture
Matters?
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Why Business ArchitectureMatters?
1. Business Architecture helps to focus and align corporate strategies to
all its business units down and across the
entire organization
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Why Business ArchitectureMatters?
2. Business Architecture improves decision making by lowering risk
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Why Business ArchitectureMatters?
3. Business Architecture increases employee
engagement by setting proper boundaries, making it safe and
productive for employees to take
independent actions and make them more
autonomousBenchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
Why Business ArchitectureMatters?
4. Business Architecture increases operational efficiency
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Why Business ArchitectureMatters?
5. Business Architecture makes it possible to increase your agility in both your business and IT execution
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Section 5When Is Business
ArchitectureUsed?
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When Is Business Architecture Used?
1. Planning and Delivering Digital Business Transformations
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When Is Business Architecture Used?
2. Upgrading or replacing legacy systems
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When Is Business Architecture Used?
3. Integrating systems
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When Is Business Architecture Used?
4. Enhancing mobility for clients, employees and/or partners
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When Is Business Architecture Used?
5. Merger & acquisition
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When Is Business Architecture Used?
6. Opening or closing a business unit or a division
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When Is Business Architecture Used?
7. Investment Analyses
8. New product offering or service roll-out
9. Globalization10. Business
capacity outsourcing
11. Supply chain streamlining
Other reasons12. Regulatory
compliance13. Joint-venture 14. Restructuring15. Implementing
Customer-Centric Approach
16. Divestiture
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Section 6Where Is Business
Architecturein an Org Chart?
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Usual OrgChart for Business Architecture
CIO
VP – Enterprise Architecture
Director – Business Architecture
Software/ Application Architects
Director – Business Analysts VP – IT Projects
Etc.Director - Business ProcessVP – Networks
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Business Architecture Under Enterprise Architecture
VP – Enterprise Architecture
Business Architect
Enterprise Architect Enterprise Architect Enterprise Architect
Etc.Enterprise ArchitectEnterprise Architect
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Enterprise / Business Architect
Business Architecture within Governance
Chief Governance Officer
Corporate Strategy
Director – Business Architecture
Compliance Management
Corporate Communication
Performance Management
Etc.Ethics ManagementRisk Management
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Business Architecture under the COO
President & COO
Marketing
Director – Business Architecture
Sales Human Resources CIO
Etc.Business Unit 1Manufacturing
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Preferred
Section 8Strategy Map
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Business Motivation Model
Source: http://goobiz.com/From_BMM_to_SOA.htm
Vision + Objectives + Goals
IRIS Business Architect Copyright 2017 – All Rights ReservedSource: http://www.slideshare.net/DanielLambert4/from-insurance-business-strategies-to-it-execution-using-business-architecture
Strategies & Tactics
IRIS Business Architect Copyright 2017 – All Rights ReservedSource: http://www.slideshare.net/DanielLambert4/from-insurance-business-strategies-to-it-execution-using-business-architecture
Strategy Map: Business Model Canvas
Source: https://www.linkedin.com/pulse/bridging-business-model-canvas-architecture-daniel-lambert?trk=pulse_spock-articles
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Strategy Map: Balance Scorecard
Source: http://blog.bizzdesign.com/business-performance-management-balanced-scorecards-and-the-decision-model/
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SWOT Assessments
Source: http://www.slideshare.net/DanielLambert4/from-retail-business-strategies-to-it-execution-using-business-architecture
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Business Architecture & Measurements
Source: https://www.linkedin.com/pulse/art-measurement-business-architecture-daniel-lambert?trk=pulse_spock-articles
Section 9Organization Map
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Source: https://www.linkedin.com/pulse/business-architecture-merger-acquisition-context-part-daniel-lambert?trk=mp-author-card
Apple Republic Org Chart (level 1 and 2)
Source: https://www.linkedin.com/pulse/business-architecture-merger-acquisition-context-part-daniel-lambert?trk=mp-author-card
Org Chart with Capabilities (Level 1 only)
Section 10Capability Map
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Detailed Capability Diagram (Level 1 & 2)
Source: https://www.linkedin.com/pulse/business-architecture-merger-acquisition-context-part-daniel-lambert?trk=mp-author-card
Section 11Value Maps
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Value Streams Diagram
Source: https://www.linkedin.com/pulse/business-architecture-merger-acquisition-context-part-daniel-lambert?trk=mp-author-card
Value Stages to Capabilities
Source: https://www.linkedin.com/pulse/business-architecture-merger-acquisition-context-part-daniel-lambert?trk=mp-author-card
Section 10Other Maps
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Initiatives to Purchase Company AB
IRIS Business Architect Copyright 2017 – All Rights Reserved
Source: http://www.slideshare.net/DanielLambert4/from-insurance-business-strategies-to-it-execution-using-business-architecture
Company AB’s Human Resources Integration Sub-Initiative Diagram
IRIS Business Architect Copyright 2017 – All Rights ReservedSource: http://www.slideshare.net/DanielLambert4/from-insurance-business-strategies-to-it-execution-using-business-architecture
Capability/Information Concept Cross Mapping
IRIS Business Architect Copyright 2017 – All Rights ReservedSource: http://www.slideshare.net/DanielLambert4/from-insurance-business-strategies-to-it-execution-using-business-architecture
Asset Map & Linkage to Other Maps
List of Assets complying to TOGAF
List of Business Architecture Map Compliant to BIZBOK
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Section 11Requirement &
Process Maps
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Avoiding Confusion in User Stories with Business Architecture
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Capabilities Stakeholders Value
The User Story of the Requirement “A-198”The Loan Officer(S1) wants to set(V1) the terms(I1) of the agreement(I2) to reduce(V2) the monthly minimal payment(I3) of its Personal Client(S2) who wants to Acquire a Loan(V3), involving decisions(P1) from a Loan Administrator (S3), a Loan Manager(S4) and a Contract Manager(S5) and involving the capability of Agreement Structuring(C1) and its children Agreement Terms Management(C2) to Approve a Loan(V4)»
• Agreement Structuring (level 3) (C1)• Agreement Terms
Management (level 4) (C2)
• Loan Officer (S1)• Personal Client (S2)• Loan Administrator (S3)• Loan Manager (S4)• Contract Manager (S5)
• Set the terms of the agreement (value item) (V1)
• Reduce the monthly minimal payment (value item (V2)
• Acquire a Loan (value stream) (V3)
• Approve a Loan (value stage) (V4)
Information• Terms of loan (I1)• Loan Agreement (I2)• Monthly Minimal Payment
of Loan (I3)
Process
• Process B-231 – Change Terms of a Loan (P1)
Source: http://www.slideshare.net/DanielLambert4/from-retail-business-strategies-to-it-execution-using-business-architecture
Requirements Mapped to Capabilities
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Source: Panorama 360 Insurance Frameworks
Processes Mapped to Value Stages
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Section 12Business Architecture
Software Tools
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Enterprise Architecture Software Tools
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Mostly good
enterprise architecture tools
with difficult to use Business
Architecture modules
Source: http://www.slideshare.net/DanielLambert4/from-retail-business-strategies-to-it-execution-using-business-architecture
Business Architecture Software Tools
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Only IRIS Business Architect is aligned
to TOGAF and BIZBOK. Others
allow mostly capability and
project mapping. Not much else.Source:
http://www.slideshare.net/DanielLambert4/from-retail-business-strategies-to-it-execution-using-business-architecture
Section 13Examples from the
Business Architecture Guild
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Examples from the Business Architecture Guild
Source: http://www.businessarchitectureguild.org/?page=002
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Section 14Example 1
Business ArchitectureFord
Source: http://c.ymcdn.com/sites/www.businessarchitectureguild.org/resource/collection/0C09C473-059E-498D-906F-E98CE494AB00/basig-13-06-11.pdf
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Section 17Example 4:
Using Business Architecture to Facilitate a North American Business
Model at the TD BankTD Bank
Source: http://www.slideshare.net/DanielLambert4/using-business-architecture-to-facilitate-a-north-american-business-model-at-the-td-bank Benchmark Consulting USA LLC Copyright 2017 – All Rights Reserved
Section 16Example 3:
Leveraging Business Architecture for Business Requirements Management
US Patent & Trademark Office
Source: http://www.omg.org/cgi-bin/doc?basig/2015-03-06
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Section 15Example 2
Capability-Driven Assessments for Strategic Planning
Principal Financial Services
Source: http://www.omg.org/cgi-bin/doc?basig/2015-03-14
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Thanks!
Daniel LambertEmail: dlambert@biz-architect.com
Phone numbers: (855) 798-2042 x2010 (USA & Canada)
+1-514-798-2042 x2010 (elsewhere)
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