call purpose - make it all about them
Post on 23-Jan-2015
147 Views
Preview:
DESCRIPTION
by Lynn Hidy, Up Your Telesales
TRANSCRIPT
Call Purpose make it all about them
@upyourtelesales www.upyourtelesales.com
Think of it from their perspective, what would make a visit from you valuable?
INSTEAD of telling the prospect what you do, tell them what you will do FOR THEM
Have a conversation vs. conducting an interrogation (or giving a presentation)
Why speak with you?
@upyourtelesales www.upyourtelesales.com
Industry information
Regulatory changes
New results achieved
Case study or white paper
Topics?
@upyourtelesales www.upyourtelesales.com
Talk about process vs. power to uncover how decisions are made and by whom
Is there anything (else) I can do for you today?
Bonus Notes
@upyourtelesales www.upyourtelesales.com
top related