case study of hillel

This presentation was prepared by Ivy Quach

Grew up with Jewish

tradition and values

Neither a Rabbi or involved

within the organization

Experienced in leadership

positions

Charismatic and Driven

• Develop and maintain a performance-oriented culture

• Build and maintain a fast, flexible, flat organization

• Develop and maintain flawless operational execution

• Devise and maintain a clearly stated, focused strategy

Strategy Execution

CultureStructure

• Inspire and influence the group with trust and confidence

• Extended the focus primary to the students

• Excellent communications with sharing his vision to the Jewish community

Implemented a plan to:

• Provide leadership for the movement

• Provide services to the Hillel network

• Financial independence from B’nai B’rith

• Create an exit strategy

Identifying the Issues

Bad reputation

Moral of Hillel staff was poor

Governance structure was weak

Understaffed and underutilized office

Financial dependency on

B’nai B’rith

National Office to National Center

Hired new team leaders

Effective campaign for funding

Increased job roles to students

AccreditationEngaged in self-study

Site visit interviewing

students

Team visit report

Action Plan

Everett Pilot Program for Excellence

• Interdependent self-sufficiency

• Supports new paradigm and model to reaching Jewish students on campus.

• Employs taskforces and commissions

• Independent fundraising through local Hillel’s support

• Continual strategic planning and quality assurance

Secondary Practice

Talent

Leadership

Innovation

Mergers and

Partnership

Too Standardized

Corporate Impersonal

What criticism was taken from the infrastructure of the new system?

• Exemplified a transformational leader style

• Excelled the four primarily and secondary practices of management

Outcome:

• Saved Hillel from financial and management turmoil

• Redesigned a new structure that will initiate the Jewish community involvement creating awareness, appreciation, and concern

• A broader vision that directed Hillel to a successful path for a brighter future

• Kotter, J. P. (1995). Leading Change: Why

Transformation Efforts Fail. (cover story). Harvard

Business Review, 73(2), 59-67.

• Nohria, N., Joyce, W., & Roberson, B. (2003). What

Really Works. Harvard Business Review, 81(7), 42-

52.

• Rosener, J. B. (1990). Ways Women Lead. Harvard

Business Review, 68(6), 119-125.

• Rosen, M. (2006). The remaking of Hillel: A case

study on leadership and organizational

transformation.