central collsion central

Our Mission

Central Collision Centers exists:• To provide a high quality automotive repair in the

most efficient manner possible• To “WOW” our customers with exceptional

customer service• To provide a positive work environment built

around open communications, employee involvement, career advancement and collaborative teamwork

Our Goal

• Provide the highest quality customer service• Operational excellence • Best-in-class vehicle repair quality

We will achieve this goal through employee development and education, making us

the employer and service provider of choice in our markets served.

Our HistoryFounded by Mike and Nancy Caruso in 1981

1981 Peotone facility opened

1995 Mokena facility opened

1999 Crete facility opened

2003 New Lenox facility opened

2007 Oak Forest facility opened

2008 CENTRALEXPRESS opened

Central Collision Centers

General Manager:Mike Fitzpatrick

• Oversees facility operations for all 5 Central locations• Central Employee for 21 years• 27 years of industry experience

Owner:Mike Caruso

• Founded Central Collision in 1981• 40 years of industry experience

Central Collision Center of PeotoneEstablished 1981

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12,000 square foot facility Location:

216 S. Harlem Avenue

Peotone, IL 60468

(708) 258-6997

Peotone Facility Manager:

Dan Bloechl - 28 years industry experience

Central Collision Center of MokenaEstablished 1995

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Mokena Facility Manager:

George McHenry - 30 years industry experience

35,000 square foot facility(currently 20,000 utilized)

Location:

9646 W. 196th Street

Mokena, IL 60448

(708) 478-6520

Central Collision Center of CreteEstablished 1999

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Crete Facility Manager:

Pat Quinlan - 34 years industry experience

10,500 square foot facility Location:

1048 Main Street

Crete, IL 60417

(708) 672-3339

Central Collision Center of New LenoxEstablished 2003

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New Lenox Facility Manager:

Jim Reed - 24 years industry experience

8,500 square foot facility Location:

114 Oak Street

New Lenox, IL 60451

(815) 463-1235

Central Collision Center of Oak ForestEstablished 2007

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Oak Forest Facility Manager:

Tony Wowczuk - 29 years industry experience

20,000 square foot facility

Location:

15232 S. Oak Park Avenue

Oak Forest, IL 60452

(708) 429-0818

Located next to Central Collision Center of Oak Forest:

15232 S. Oak Park Avenue, Oak Forest, IL 60452

The Next Level in Vehicle Repair Management

• Rapid repair with a commitment to superb quality• Best in market cycle time• Superior Quality and CSI levels

Speed + Quality = Total Customer Satisfaction

Our Goal:

To provide same day and 24-hour, high quality rapid collision repair service while reducing

cycle times and managing severity.

EXPRESS

Established 2008

4,000 square foot facility

Location:

15232 S. Oak Park Avenue

Oak Forest, IL 60452

(708) 429-0818

Central Express Manager:

Michael A. Caruso

EXPRESS Established 2008

Same day service: In by 10 am out by 5 pm

24 hour service:In by noon out by noon the following day

EXPRESS

Central Express Guarantee:

“If Central Express confirms your estimate and it is $1,500 or less, up to 12 hours of labor, the correct parts are

available and there is no frame or mechanical damage, Central Express will repair your vehicle the same day.”

Rapid Repair with Guaranteed QualityReduced Cycle Times

Managed Severity

EXPRESS

• Ideal repairs include but are not limited to:– Small hits– Minor dents or dings– Bumper work– Minor cosmetic fixes – Paintless Dent Removal – Off lease vehicles– New car prep

EXPRESS

Central Collision Centers

Oak Forest

• Location– Specialty facility adjacent to Central Collision

Center of Oak Forest• 15232 S. Oak Park Avenue, Oak Forest, IL 60452

EXPRESS

• Oak Forest Facility– Dual facility - 4,000 sq ft state-of-

the-art facility designed for light to moderate hits (Central Express) & 20,000 sq ft facility designed for hard hits (Central Collision Center)

– Separate estimating bays

HighlightsEXPRESS

Central Express

Central Collision Center

• Oak Forest Facility– Insurance company drive-in area with office space

HighlightsEXPRESS

• Green Facility– This facility opened up using Environmentally-Friendly Waterborne Finishes

• Reduces VOC emissions by up to 80%• Improves air quality for the work environment and the community• Reduces hazardous waste• Aligns closely with OEM original finish technology for superb color match

– Part of our overall initiative to transition all Central Collision Center facilities to waterborne finishes allowing us to repair vehicles in an environmentally-responsible way

HighlightsEXPRESS

Production:– Lean/linear workflow– State-of-the-art equipment

Facility Layout:

EXPRESS

EXPRESS

Central Collision Center

• Why Central Collision Centers?• Attractive, customer-friendly facilities

– Rental cars located onsite– Courtesy Valet Pick Up & Delivery– 24 Hour Towing

• Well established brand identity (established since 1981)– Easy to “co-brand” with Central Collision– We have built our reputation on providing friendly,

personalized customer service– Our customers and insurance partners have chosen THE

BEST repair facility when they have choose Central Collision Centers

Central Collision Centers Corporation

– Family Owned and operated since 1981– High Quality– Rapid Repair – Managed Severity– Superior CSI – Written Lifetime Warranty on ALL Paint & Repairs– Courtesy Valet Pick Up & Delivery– Complete Insurance Handling– Rental Cars located ONSITE

– 24-Hour Towing Service – Paintless Dent Removal– I-CAR Gold, ASE & ATEG Master Technicians Technology– State-of-the-art Paint Matching – Computerized Estimating Systems – Work on All Makes and Models– Environmentally Friendly

– EXPRESS Same day & 24 hour service

Value Proposition:

Central Collision Centers

For additional information:

• Call one of our 5 Central Collision Center locations:Peotone: (708) 258-6997Mokena: (708) 478-6520Crete: (708) 672-3339New Lenox: (815) 463-1235Oak Forest: (708) 429-0818