changing successfully: adapting your interface over time

Changing successfullyAdapting your interface over time

Daniel Burka – Digg Creative Director – Pownce Co-founder – Silverorange Co-founder

Charles DarwinFlickr user: cpurrin1

Your design sucksTrust me, you can do better

Credit: Martin_Heigan

Are you in or out?

in-house designvscontract work

Credit: Mark Trammellaka chasingfun

Credit: Flickr user ‘notsogoodphotography’

Handling feedbackWhat do people want and why do they want it?

Desire pathsDon’t try to predict everything

Credit: Phil Gyford

Adapt to ScaleIt’s a great problem to have

Subtraction is iteration tooTry to remove as much as you add

Credit: Rev Dan Catt

Realign, don’t redesignCameron Moll is clever

Credit:kimballhoman + (flickr)

so I can shoot them in the face”

Stuart Butterfield, Flickr

“Every time I hear a designer say the word

innovation I reach for my revolver....

March, 2008

Adapt to surviveIf iterative design isn’t instinctual, be convincing

Digg commentsA case study

Get it out there

Step 1

Add sophistication

Step 2

by dburka 20 minutes ago

by marktrammell 16 minutes ago

Of course, what McCain is trying to avoid anyone noticing is that the problem isn't regulators failing to do

their job; it's that that man he tapped to write his economic policy - Phil Gramm - removed oversight of the

instruments that are laying waste to the finance sector from the regulators' job descriptions.

Reply to this comment

Reply to this comment

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the

finance sector. You would think they would have brought in someone with substance when Phil hit the road.

5 Replies to this comment

by kevinrose 10 minutes ago

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out

the finance sector.

5 Replies to this comment

by dburka 14 minutes ago

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the

finance sector. You would think they would have brought in someone with substance when Phil hit the road.

by kurtwilms 12 minutes ago

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out

the finance sector. You would think they would have brought in someone with substance when

Phil hit the road.

5 Replies to this comment

Start revising

Step 3

Add multiple levels of nesting

Set goals

Reduce complexity of nesting

Discourage top-posting

Increase participation

Improve quality of discussions

Address scaling issues

Make things feel simpler & improve interactions

by dburka 20 minutes ago

by marktrammell 16 minutes ago

Of course, what McCain is trying to avoid anyone noticing is that the problem isn't regulators failing to do

their job; it's that that man he tapped to write his economic policy - Phil Gramm - removed oversight of the

instruments that are laying waste to the finance sector from the regulators' job descriptions.

Reply to this comment

Reply to this comment

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the

finance sector. You would think they would have brought in someone with substance when Phil hit the road.

5 Replies to this comment

by kevinrose 10 minutes ago

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out

the finance sector.

5 Replies to this comment

by dburka 14 minutes ago

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out the

finance sector. You would think they would have brought in someone with substance when Phil hit the road.

by kurtwilms 12 minutes ago

We all know McCain is incompetent when it comes to the economy, and that Phil Gramm sold out

the finance sector. You would think they would have brought in someone with substance when

Phil hit the road.

5 Replies to this comment

Add multiple levels of nesting

Measure success

Reduce complexity of nesting

Discourage top-posting

Increase participation

Improve quality of discussions

Address scaling issues

Make things feel simpler & improve interactions

One long year...( I’m sorry )

Credit: Flickr user xjrlokix

Then we got it rightWell... sort of

Gather feedbackExplicit and implicit

(Idea is to avoid feature creep and gauge success)

Set new goals

Make things feel simpler & improve interactions

Improve performance

Add most requested functionality

Create some compsSomewhere to start discussion

User test #1Focus group novices and experts

Ask for more feedbackReally? Yes.

Create refined compsIn this case html/css/js comps

ImplementWork closely with the development team

User test #2Perform task analysis

Things we didn’t doSet a public timeline

Try to get it perfect

Include everything people wanted

Launch it!Start gathering feedback again...

Summing up...Feedback, feedback, and more feedback

Credit: Flickr user ‘ucumari’

Follow how people actually use your system

Subtraction is iteration too

Measurable goals are crucial

Avoid concrete timelines and avoid bloat

Leave time to iterate, in fact plan for it

HomeworkStewart Brand - How Buildings Learn

Thanks! Questions? Slides will be on Slideshare

slideshare.net/dburka/slideshows