chapter 7 im project
Post on 25-May-2015
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Chapter 7:Cross-Culture Communication and
Negotiation
To start the morning…
Discussion
Tell us about your miscommunication. Three minutes…go!
Cross Culture Communication
http://www.youtube.com/watch?v=ZlcFB0NZHLo
Downward Communication
Transmission of information from superior to subordinate.
Upward Communication
Transfer of meaning from subordinate to superior.
Nonverbal Communication
Kinesics- body movement and facial expression
Oculesics- eye contact and gazeHaptics- body contact
Nonverbal Communication
Proxemics- physical spaceIntimate- confidentialPersonal- family and close friendsPublic- group or long-distanceSocial- business transactions
How does it make you feel when
someone gets close to talk to you?
Proxemics
http://www.youtube.com/watch?v=NGVSIkEi3mM
Nonverbal Communication
Chronemics- time used in cultureMonochronic-linear fashionPolychronic- several things at the same time; personal
involvement valued
Nonverbal Communication
ChromaticsUse of color to communicate messages
Negotiation Process
PlanningInterpersonal Relationship BuildingExchanging Tasks-Related InformationPersuasionAgreement
Negotiations
http://www.youtube.com/watch?v=OeqDdNdc__g&feature=related
Negotiations
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