clfp food processing expo session: protecting your people profits & brand

PROTECTING YOUR PEOPLE, PROFITS AND BRANDIMPROVING FRONT-LINE PRODUCTION WORKER SAFETY

February 19, 2015CLFP Food Processing Expo

70 30 145

Challenges for the Food Industry

Challenges for the Food Industry

70% of workers are either unengaged

or actively disengaged1

30 is the average recalls per week at

$10M each2

Workplace injuries cost California

manufacturers about

$1.45 billion a year2

1 Source: Gallup Business Journal 2 Source: Bureau of Labor Statistics

$$

Industry Concerns

3 key factors affecting operations and profitability

RISK• Increasing costs of work

injuries

• Escalating compliance pressures from government and industry organizations

• Demanding consumers with power of social media (quality, safety, source)

COMPLEXITY• Agility of the company

to meet client needs

• Global standardization of operating procedures

CULTURE• Differing educational

levels, languages, and cultural backgrounds

• Rising audits from clients and regulators require 24/7 audit readiness

Protecting People, Profits and Brands

Culture

Complex Risk

Protecting People, Profits and Brands

Culture

Complex Risk Ins.SOPsCert.

PeopleConsultantsSoftware

SurveySupervisorComm

Protecting People, Profits and Brands

Culture

Complex Risk Ins.SOPsCert.

PeopleConsultantsSoftware

SurveySupervisorComm

Unc

ontr

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Dyna

W.F.

Dyna S.C.

Protecting People, Profits and Brands

Culture

Complex Risk Ins.SOPsCert.

PeopleConsultantsSoftware

SurveySupervisorComm

Unc

ontr

olla

ble

Dyna

W.F.

Dyna S.C.

O.W.F.

Protecting People, Profits and Brands

Culture

Complex Risk Ins.SOPsCert.

PeopleConsultantsSoftware

SurveySupervisorComm

Unc

ontr

olla

ble

Dyna

W.F.

Dyna S.C.

O.W.F.

The Front-line Workers & Supervisors are Key

Safety

Productivity

Quality

YieldAll of which drive PROFIT EXPANSION

The front-line employee behavior and supervisor interaction drive improvements in:

Front-line Worker Needs are Unique

Office Worker Characteristics• Limited direct impact of

safety, quality, yield, & productivity

• Low risk environment• English fluent• Computer skills• Low turnover

Front-line Worker Characteristics• High direct impact on

safety,quality, yield & productivity

• High risk environment• Multilingual & multicultural• Highly diverse workforce• Limited computer access• 20-100% turnover

Most learning solutions are built for an office workforce. In order to Optimize your Front-Line Workforce use must use a system that is designed to specifically to engage the front-line worker.

Front-line Worker CommunicationsInnovative technologies and services:

promote safe working environments

ensure safe quality food

minimize loss and waste

improve worker productivity

Integrate training, coaching and communication tools that can be configured to your unique needs.

Closed-loop Program for an Optimized Workforce

Deliver multilingual groupbased or eLearning courses, specially developed for frontlineworkers

Perform on-the-job observations, audits, and coaching with a mobile app to verify compliance

Drive desired behaviors with24/7 communications using posters and team huddle guides

Measure comprehension andautomatically document resultswith a secure, cloud-basedreporting platform

RESULTS: Drive Behavioral Change

Pre-Training Post-Training After 3 Observations

68%

82%

94%

Source: Behavior Change Study

24/7 Communications

TrainingCoaching

Questions

Find out more..

Visit Alchemy at booth #305

Thank you

Graham MendesAlchemy Systems, LPGraham.Mendes@AlchemySystems.Com702-38-1216