clfp food processing expo session: protecting your people profits & brand
TRANSCRIPT
PROTECTING YOUR PEOPLE, PROFITS AND BRANDIMPROVING FRONT-LINE PRODUCTION WORKER SAFETY
February 19, 2015CLFP Food Processing Expo
70 30 145
Challenges for the Food Industry
Challenges for the Food Industry
70% of workers are either unengaged
or actively disengaged1
30 is the average recalls per week at
$10M each2
Workplace injuries cost California
manufacturers about
$1.45 billion a year2
1 Source: Gallup Business Journal 2 Source: Bureau of Labor Statistics
$$
Industry Concerns
3 key factors affecting operations and profitability
RISK• Increasing costs of work
injuries
• Escalating compliance pressures from government and industry organizations
• Demanding consumers with power of social media (quality, safety, source)
COMPLEXITY• Agility of the company
to meet client needs
• Global standardization of operating procedures
CULTURE• Differing educational
levels, languages, and cultural backgrounds
• Rising audits from clients and regulators require 24/7 audit readiness
Protecting People, Profits and Brands
Culture
Complex Risk
Protecting People, Profits and Brands
Culture
Complex Risk Ins.SOPsCert.
PeopleConsultantsSoftware
SurveySupervisorComm
Protecting People, Profits and Brands
Culture
Complex Risk Ins.SOPsCert.
PeopleConsultantsSoftware
SurveySupervisorComm
Unc
ontr
olla
ble
Dyna
W.F.
Dyna S.C.
Protecting People, Profits and Brands
Culture
Complex Risk Ins.SOPsCert.
PeopleConsultantsSoftware
SurveySupervisorComm
Unc
ontr
olla
ble
Dyna
W.F.
Dyna S.C.
O.W.F.
Protecting People, Profits and Brands
Culture
Complex Risk Ins.SOPsCert.
PeopleConsultantsSoftware
SurveySupervisorComm
Unc
ontr
olla
ble
Dyna
W.F.
Dyna S.C.
O.W.F.
The Front-line Workers & Supervisors are Key
Safety
Productivity
Quality
YieldAll of which drive PROFIT EXPANSION
The front-line employee behavior and supervisor interaction drive improvements in:
Front-line Worker Needs are Unique
Office Worker Characteristics• Limited direct impact of
safety, quality, yield, & productivity
• Low risk environment• English fluent• Computer skills• Low turnover
Front-line Worker Characteristics• High direct impact on
safety,quality, yield & productivity
• High risk environment• Multilingual & multicultural• Highly diverse workforce• Limited computer access• 20-100% turnover
Most learning solutions are built for an office workforce. In order to Optimize your Front-Line Workforce use must use a system that is designed to specifically to engage the front-line worker.
Front-line Worker CommunicationsInnovative technologies and services:
promote safe working environments
ensure safe quality food
minimize loss and waste
improve worker productivity
Integrate training, coaching and communication tools that can be configured to your unique needs.
Closed-loop Program for an Optimized Workforce
Deliver multilingual groupbased or eLearning courses, specially developed for frontlineworkers
Perform on-the-job observations, audits, and coaching with a mobile app to verify compliance
Drive desired behaviors with24/7 communications using posters and team huddle guides
Measure comprehension andautomatically document resultswith a secure, cloud-basedreporting platform
RESULTS: Drive Behavioral Change
Pre-Training Post-Training After 3 Observations
68%
82%
94%
Source: Behavior Change Study
24/7 Communications
TrainingCoaching
Questions
Find out more..
Visit Alchemy at booth #305
Thank you
Graham MendesAlchemy Systems, [email protected]