configmgr itam book
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7/31/2019 ConfigMgr ITAM Book
http://slidepdf.com/reader/full/configmgr-itam-book 1/4
Page 1 of 4 // info@aid.com , Copyright© Soft-Aid, Inc. // The ConfigMgr IT Asset Management Bible
Mastering Microsoft Configuration Manager 2007/2012
The IT Asset Management Bible
"Professional Experience Distilled"
Over 100 chapters with complete guidance in how to set-up and configureIT Asset Management capabilities in Microsoft ConfigMgr 2007/2012
“Using this book, we were able to move from a bare bones implementation of ConfigMgr to full use of its
IT Asset Management capabilities and features.” – IT Director, Fortune 1000 Company
• W ith easy-to-follow instructions and screen shots
• With custom queries and scripts that are ready to use for IT Asset Management
• Step-by-step directions in how to configure ConfigMgr for license reconciliation purposes
• Contains ‘best of ‘contents from ConfigMgr blogs
• Includes extensive set-up and troubleshooting sections
• Supplements TechNet articles (which provide entry level detail)
• Where applicable, coverage of SMS 2003 topics
• Bonus Sections Include: MS-SQL Server Configuration Best Practices / Review of Add-On Tools for
ConfigMgr IT Asset Management / How to Configure ConfigMgr Custom Reports using SQL Server
Reporting Services (SSRS) , and Other Topics
For more information on how to procure a copy of this book, email info@aid.com
TABLE of CONTENTS (below)
B – BACKGROUND INFO
1. An Explanation of the Asset
Intelligence Views in the ConfigMgr
Database (B1)
2. Description of AI Classes and
Standard Reports that are
Dependent on Them Being Enabled(B2)
3. A Primer on IT Asset Mgt ConfigMgr
Database Tables and How They
Map to the Data Collection (B3)
4. Limitations on ConfigMgr Asset
Intelligence and Reporting (B4)
5. About Asset Intelligence Validation
States with State Transition
Examples (B5)
Q – MS-SQL QUERIES
1. Q1 Query One -- Produces a
Software List by Machine (Q1)
2. Q2 Query Two -- Processor Counts
and Virtual Machine Identification
-- MOF changes required (Q2)
3. Q3 Query Three -- How to Identify
the Primary User by Machine --
MOF changes required (Q3)
4. Q4 Query Four -- Relations
Between Virtual Guests to Physical
Host Machines -- MOF changes
required (Q4)
O – OTHER STEPS AND INFO
(continued)
42. O28 -- How to Use ConfigMgr
for Desired Configuration
Management DCM
43. O28 -- DCM Example for
Autodesk Software Detection44. O29 -- Details on how to
Automate the Creation of
Collections O29 -- How to Pull
Group Policy History via
ConfigMgr
45. O30 -- More on Self Service
Provisioning and Shopping
Carts in ConfigMgr
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6. An Explanation of How SW
Inventories are Gathered Using the
HINV and SINV Functions within
ConfigMgr (B6)
7. Info on the ConfigMgr Agent
Footprint (B7)
8. An explanation of SMS_DEF.MOF
versus CONFIGURATION.MOF (B8)
9. A Primer on SQL Server Reporting
Services -- SRS (B9)
10. Comparing ConfigMgr 2007 and
System Center Essentials SCE 2010
(B10)
11. Primary versus Secondary Sites --An Explanation (B11)
12. Comparing Asset Intelligence
Functions within ConfigMgr 2007
and 2012 (B12)
13. What is WMI and How to Access its
Raw Data on Clients (B13)
S – STEP BY STEP GUIDE IN HOW
TO DEPLOY CONFIGMGR TO GET
VALID AND RELIABLE DATA FOR
A LICENSE RECONCILIATION
REPORT
6. S1 -- Step One -- DNS Scavenging,
How to Ensure Proper Inclusions of
Machines in Future Reconciliation
Efforts (S1)
7. S2 -- Step Two -- How to Discover
New Devices Using ConfigMgr -- An
Overview of AD, Network, Heartbeat
and Other System Discovery
Methods (S2)
8. S3 -- Step Three -- Option_1 -- How
to Identify and Clean Up Obsolete
and Inactive Machines (S3_1)
9. S3 -- Step Three -- Option_2 -- Check
Machine Passwords Not Reset in X
Days -- Cleans Up Retired and Past
Inclusion of Improper MACHINES
(S3_2)
5. Q5 Query Five -- Checking System
Health -- e.g. HW SW Inv etc (Q5)
6. Q6 Query Six -- Confirm Version and
Edition of MS-SQL Server by
Machine -- MOF Changes Required(Q6)
7. Q7 Query Seven -- Count of PCs
Installed by Month.doc (Q7)
8. Q8 Query Eight -- Report of Users
by Active Directory Name Tied to
Metered Usage (Q8)
O – OTHER STEPS AND INFO IN
HOW TO CONFIGURE AND USE
CONFIGMGR FOR IT ASSET MGT.
1. O1 -- How to BackUp and Restore a
SMS SCCM Database and SRS
2. O2 A -- How to Collect Certain Files
from Remote Clients -- SMS SP3 or
SCCM
3. O2 B -- How to Collect Certain
Registry or WMI Info from Remote
Clients -- Extending the MOF --
SMS SP3 or SCCM4. O2 B -- More WMI Info for
Triggering Menu Options in
ConfigMgr
5. O2 C -- How to Collect
Environment Variables from
Remote Clients
6. O2 D -- How to Identify Specific
Services Running, Files Residing
and Other Info on Remote
Machines7. O2 E -- How to Collect Event
Viewer Info
8. O2 F -- How to Inventory the Client
Cache using ConfigMgr Hardware
Inventory
9. O2 G -- How to Gather MSI
Installation and Other Add Remove
Program Registry Info from Clients
10. O3 -- How to Search for Particular
Executable Files (that have been
46. O31 -- How to Identify
Terminal and Citrix Servers and
Embedded OS Devices
47. O32 -- How to Gather and
Input Lease Info inConfigMgr - Hardware
Inventory
48. O33 -- How to Concatenate
MAC addresses and IP
Addresses into their Own
Columns
49. O34 -- How to Retrieve
Computer Monitor Serial
Numbers for SMS 2003
50. O35 -- Sizing (Databasestorage) and Network
Bandwidth Required when
Asset Intelligence is Enabled
51. O36 -- How to Gather Physical
Memory Inventories and
Reporting
52. O37 -- How to Monitor
Hardware Changes in
ConfigMgr
53. O38 -- How to Perform a
Software Inventory that
Detects Uninstalled Software
54. O39 -- How To Configure and
Apply Software Restriction
Policies
55. O40 -- About and How to Use
Management Information
Format (MIF) files for
Extended HW Inventory Info
56. O41 -- Other Steps or Info --
How to Replace Built-inReports Template to Custom
Template with Company Logo
57. O42 -- Other Steps or Info --
How to Find and List
Machines in a Particular
Active Directory AD Site
w – WEB REPORTS FOR
CONFIGMRG 2007
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10. S3 -- Step Three -- Option_3 -- How
to Clean Up Inactive USERS (S3_3)
11. S4 -- Step Four -- Part 1 -- How to
Ensure all Windows Machines have
ConfigMgr Clients and Instructions
on How to Deploy Them Where
Missing (S4_1)
12. S4 -- Step Four -- Part 2 -- How to
Manually Remove a ConfigMgr Client
(S4_2)
13. S5 -- Step Five -- How to Install SCCM
Clients using Group Policies (S5)
14. S6 -- Step Six -- How to Fix and
Ensure No Duplicate Machine GUIDs
(S6)
Skip to Step Ten
15. S10 -- Step Ten -- Part 1 -- Enabling
Asset Intelligence -- How To -- SMS
SP3 or SCCM -- MOF changes
required (S10_1)
16. S10 -- Step Ten -- Part 2 -- Enabling
Asset Intelligence -- Monitoring,
Logging, Cleaning Up, and
Troubleshooting -- SMS SP3 or SCCM
(S10_2)
17. S10 -- Step Ten -- Part 3 -- Enabling
and using the Software Inventory
Function within ConfigMgr
18. S11 -- Step Eleven -- Part 1 -- Enable
Asset Intelligence Synchronization
Point and Catalog Updates -- SMS
SP3 and SCCM 2007 (S11_1)
19. S11 -- Step Eleven -- Part 1B -- How
to Resolve Software Details Conflicts
Upon AI Catalog Updates20. S11 -- Step Eleven -- Part 2 -- Hotfix
Rollups for Asset Intelligence in
SCCM 2007 SP2 (NOT SP1) (S11_2)
21. S11 -- Step Eleven -- Part 3 -- How to
Keep Collection Data Up to Date
(S11_3)
22. S11 -- Step Eleven -- Part 4 -- Other
ConfigMgr Hotfixes to Consider
Installing (S11_4)
gathered from remote clients)
11. O4 -- How to Exclude Certain File
Folders from SW Inventory Process
12. O5 -- How to Collect and View Files
Collected from Clients
13. O6 -- Enabling WMI PreReqs
14. O7 -- How to Determine Which
Version of SMS or SCCM is
Deployed
15. O8 A -- Info on Add-On Tools and
Plug-Ins for ConfigMgr
16. O8 B -- Info with Screen Shots of
SCCM Expert Add-On Tool for
SCCM
17. O8 C -- HP, Dell and IBM Asset Mgt
Tools that Integrate with SCCM forCollection of HW Warranty Info etc
18. O9 -- How to Identify Applications
Uninstalled in last X Days
19. O10 -- General Best Practices for
Configuring and Maintaining MS-
SQL Server -- e.g. DB Backup, etc.
20. O11 -- How to Compare
Add/Remove Program Entries on
Two Computers
21. O12 -- How to Configure AssetIntelligence User Access and User
Security for Asset Managers
22. O13-- How to Extend HW
Inventory for PNP Devices
23. O14 -- How to Identify
Decommissioned Client Records at
the Primary Site for Configuration
Manager Clients
24. O15 -- How to Compare Software
Installed on Two Systems
25. O16 -- How to Identify All MAC and
IP Addresses per Machine
26. O17 -- How to Identify Missing
Hardware Inventory Across
Computer Collections in ConfigMgr
27. O18 -- A Primer on How to
Inventory and Track Microsoft
App-V Applications -- Application
Virtualization
28. O19 -- How to Optimally Configure
SQL2008 and SQL2008R2 for
1. W1 -- How to Change the
Maximum Rows Returned
in the Values List that is
Defaulted to 1000 rows
2. W2 -- PreReqs for AddRemove Program Reports -
- Query Builder Values Box
Cannot Display Large Item
List
3. W3 -- Desktop Readiness
Report within ConfigMgr
4. W4 -- Creating SMS Web
Reports from SMS Queries
5. W5 -- Web Report for
ConfigMgr 2007 -- How toConvert them to SSRS
Reports
T – TROUBLESHOOTING
STEPS
1. T1 A -- How to Repair WMI
Problems
2. T1 B -- How to Test WMI
Connectivity
3. T1 C -- Other WMI
Troubleshooting Steps
4. T2 -- Troubleshooting Issues
When ConfigMgr Clients are
Not Reporting
5. T3 -- Troubleshooting Client
Push, HW Inv, SW Updates,
SW Inv, Heartbeat Discovery,
and SW Distribution
6. T4 A1 -- Monitoring Client
Health in SCCM 2007 with
CSR - Client Status Reporting -
- ConfigMgr 2007 R2+
7. T4 A2 -- Monitoring Client
Health in SCCM 2012
8. T4 A3 -- ConfigMgr 2007
Client Health Check Tool
9. T4 A4 -- Another ConfigMgr
2007 Client Health Check Tool
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23. S12 -- Step Twelve -- How to Enable
and Use SW Usage Monitoring (S12)
24. S13 -- Step Thirteen -- How to Enable
Windows and Exchange Standard
CAL Tracking (S13)
25. S14 -- Step Fourteen -- How to
Enable and Make Use of ConfigMgrs
Native License Reporting (S14)
26. S15 -- Step Fifteen -- Handling
Unidentified and Uncategorized apps
-- More on Categories, Families,
Labels, Tags etc. (S15)
27. S16 -- Step Sixteen -- Custom
Reporting in ConfigMgr using MS-
SQL Reporting Services - SSRS (S16)
28. S17 -- Step Seventeen -- How to
Create ConfigMgr SSRS Reports with
External or BI Data (S17)
29. S18 -- Step Eighteen -- Creating
Custom IT Asset Mgt Reports in
ConfigMgr -- SQL View Info (S18)
30. S19 -- Step Nineteen -- Creating
Custom IT Asset Mgt Queries in
ConfigMgr (S19)
31. S20 -- Step Twenty -- Setting up ITAsset Mgt Dashboards and Alerts
(S20)
32. S21 -- Step Twenty-One -- How to
Determine the Correct Counts,
Versions, Editions of MS-SQL Server
in SMS SP2 (pre-AI) (S21)
33. S22 -- Step Twenty-Two -- How to
Determine the Correct Counts,
Versions, Editions of MS-SQL and
Exchange Server in ConfigMgr (S22)
ConfigMgr
29. O20 -- How to Identify SCCM Client
Versions by MachineName or
SiteCode
30. O21 -- How to Configure and Use a
Client Agent for Offline andRemote Users
31. O22 -- Configuration Manager
2007 SP2 Upgrade Checklist
32. O23 -- Lenovo Model Number and
Serial Number Issues
33. O24 -- How to Update and
Leverage the SCCM
Documentation Library as well as
Other Learning Resources
34. O25 -- How to Submit AI CatalogUpdates to Microsoft
35. O26 -- How to Query for Certain
Applications from Add Remove
Programs and Other General
Queries
36. O27 -- Total ARP entries Plus Avg
Executables per Machine Queries
37. O28 -- How to Use ConfigMgr for
Desired Configuration
Management DCM
38. O29 -- Details on how to Automate
the Creation of Collections
39. O29 -- How to Pull Group Policy
History via ConfigMgr
40. O30 -- More on Self Service
Provisioning and Shopping Carts in
ConfigMgr
41. O27 -- Total ARP entries Plus Avg
Executables per Machine Queries
as Startup Script
10. T4 A5 -- Client Health Other
Options and Tools
11. T4 A6 -- SMS 2003 and SCCM
2007 SP Status Message
Descriptions and
Documentation
12. T5 -- How to Determine
Which Machines Have
ConfigMgr Agents
13. T6 -- Monitoring ConfigMgr
Job Status
14. T7 -- How to Troubleshoot
MS-SQL Server Settings and
Activities for ConfigMgr
15. T8 -- General Troubleshooting
Guide for ConfigMgr
16. T9 -- SCCM and SMS
Documentation of
Environment Script
17. T10 -- General Tools, Gadgets,
Tips, Tricks for ConfigMgr
18. T11 -- List PC Collection on
Last Known IP Subnet
19. T12 -- Site Recovery Task List
20. T13 -- How to Identify All SMS
and/or ConfigMgr Sites
21. T14 -- Troubleshooting Steps
or Info -- Viewing Hardware
Inventory Files -- Viewing
What Was Collected at the
Site Server -
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