conflict management presentation

WELCOME

GROUP MEMBERS•Prisila Perveen_112122048

•Nadira Nasrin_

• Sumiya anam

•Khaja bahauddin morol

•Sadia

TOPICProper Conflict Management Reduces

Employees` Turnover And Increase Productivity In Organization.

CASE STUDYCreators, the design syndicates

CONFLICTConflict situations are an important aspect of the workplace. A conflict is a situation when the interests, needs, goals or values of involved parties interfere with one another.

TYPES OF CONFLICT

Interpersonal conflictIntrapersonal conflict

Intragroup conflict Intergroup conflict

COST OF CONFLICT•The positive and negative aspects of conflict

•The monetary cost of conflict

•Employee turnover, sabotage, and “presenteism.

BENEFITS OF CONFLICT

•Corrected a serious wrong.

•Create confidence

POSITIVE EFFECTS•Identifies issues of import to others•Leads to new ideas; Stimulates creativity•Resolution of underlying problems•Enhancement of group vitality and development•Intergroup conflict can increase within-group cohesion•Aids individuals, groups, and organizations in establishing identity•Releases tension; serves as a safety valve

NEGETIVE EFFECTS•Decreased performance•Reduces cohesion•Dissatisfaction•Aggression & hostility•Interfere with relationships•Anxiety•Wasted time•Wasted energy•Reduced efficiency

EMPLOYEE`S TURNOVER

Employee turnover refers to the number or percentage of workers who leave an organization and are replaced by new employees.

•Involuntary Turnover•Voluntary Turnover•Desirable and Undesirable Turnover

EMPLOYEE`S TURNOVER

CalculationIf your company employs 100 employees and 15 employees are fired or quit, your turnover is 15 percent.

No of employees fired or quit X 100No of employees in organization

BENEFITS OF CALCULATION•To determine hiring costs

•To training requirements

•To estimating staff time devoted to recruitment activities.

PRODUCTIVITY IN ORGANIZATION

Productivity is an overall measure of the ability to produce a good or service.

A FEW FACTORS FOR PRODUCTIVITY

1.Accountability

2.Follow up

3. Manage the work force but avoid micro management

A FEW FACTORS FOR PRODUCTIVITY

4. Encourage, motivate, reward and recognize

5. Reach out to employees by seeking them out

6. Demand realistic targets

7. Team work

8. Ensure that people enjoy their work

9. Break the monotony and rotate

A FEW FACTORS FOR PRODUCTIVITY

10. Courses and improvement options

11. Spend less time on meetings and more on action

12. Tools and equipment to raise productivity

A FEW FACTORS FOR PRODUCTIVITY

CASE STUDY:CREATORS

Creators is an architectural consulting firm based in Dhaka with a focus on “Architecture to create space for the people to live in”. It is formed in 1995 at Lalmatia

MANAGEMENT SYSTEM OF CREATORS

a) Interview system

b) Division Of Work

c) Salary system.

MANAGEMENT SYSTEM OF CREATORS

d) Scope Of Shearing

e ) Friendly Environment

f) Relaxation

MANAGEMENT SYSTEM OF CREATORS

g ) Monthly Open Discussion For Better Ideas.

EMPLOYEE`S TURNOVER OF CREATORS

year no of employee fired employee turnover2009 25 1 42010 29 1 3.4482758622011 30 1 3.3333333332012 35 3 8.5714285712013 30 0 02014 33 1 3.03030303

PRODUCTIVITY OF CREATORS•Design output is very good and appreciated with the clients.

•Work together as a team to complete the work within due time schedule.

•Clients are the asset of creators.

IS CREATORS HAS WELL MANAGEMENT SYSTEM FROM BEGINNING?

Answer is NO.

SIX YEARS BACK,2009A SIGNIFICANT INCIDENT IN CREATORS

RECOMMENDATION

CONCLUSION

FREE DISCUSSION

THANK YOU