congres dare to share for safety- safety mindmarker 29 september 2016

Ing. Anthonie Wurth MBA – Founder, MindmarkerIng. Anthonie Wurth MBA – Founder, Mindmarker

How to Use Reinforcement to Increase Your Training Impact

The Olympics and Reinforcement10,000 hours rule

Results above repetition

Goal oriented

Measurements

Behavior change

Anthonie Wurth – Founder, Mindmarker

The Olympics and Reinforcement

“There is no return on investment until you get behavior change”

Only 38% of organizations are able to demonstrate the impact of behavior change on their business results. (Forum research)

Anthonie Wurth – Founder, Mindmarker

The 7 Principles of Reinforcement

1. Close the 5 Reinforcement Gaps

2. Master the 3 Phases for Results

3. Provide a Perfect Push and Pull

4. Create Friction and Direction

5. Follow the Reinforcement Flow

6. Create Measurable Behavior Change

7. Place the Participant Central

Anthonie Wurth – Founder, Mindmarker

Close the 5 Reinforcement Gaps

Knowledge gap

Skills gap

Motivation gap

Environment gap

Communication gap

Anthonie Wurth – Founder, Mindmarker

Master the 3 Phases for Results

Awareness Knowledge and Skills

Behavior Change

Anthonie Wurth – Founder, Mindmarker

Master the 3 Phases for Results

Awareness is Why

Knowledge and Skills is How

Behavior Change is Apply

Anthonie Wurth – Founder, Mindmarker

Provide a Perfect Push and PullMeet the modern learner

People unlock their smartphone up to 9 times every hour

1% of a typical workweek is all that employees have to focus on training and development.

Anthonie Wurth – Founder, Mindmarker

Provide a Perfect Push and PullMeet the modern learner

More than 80% of workforce learning happens via on-the-job interactions

Number of times online everyday (5x then vs. 27x now)

Anthonie Wurth – Founder, Mindmarker

Create Friction and Direction

3 Practical Tips:

Don’t tell, show!

Writing scenarios

Encourage social friction

Ask yourself: “How much guidance?”

Anthonie Wurth – Founder, Mindmarker

Follow the Reinforcement Flow

Balance between challenge and satisfaction

Anthonie Wurth – Founder, Mindmarker

Create Measurable Behavior Change

Kirkpatrick Level 4 as minimum

Reinforcement objectives determine your measurements

Actionable Intelligence helps you to make decisions

Reinforcement is not an assessment

Use a variation of questions

Anthonie Wurth – Founder, Mindmarker

Place the Participant Central

Anthonie Wurth – Founder, Mindmarker

Q&A

Visit blog.mindmarker.com for free e-book

Questions? Comments?a.wurth@mindmarker.com

Anthonie Wurth – Founder, Mindmarker