consumer buying behavior
Post on 08-Dec-2014
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CONSUMER BUYING BEHAVIOR
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CONSUMER BUYING BEHAVIOR
Stages of the Consumer Buying Process
• The process by which individuals search for, select, purchase, use, and dispose of goods and services, in satisfaction of their needs and wants. See also consumer decision making.
• Buying Behavior is the decision processes and acts of people involved in buying and using products.
Consumer Decision M aking Process
Factors Influencing the Consumer Decision Making Process
• Individual Factors :-
• Perception
• Motivation
• Learning
• Values, Beliefs and Attitudes
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