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Maturists(pre-1945)
Baby Boomers (1945-1960)
Generation X(1961-1980)
Generation Y(1981-1995)
Generation Z(Born after 1995)
% in UK workforce
3 % 33 % 35 % 29 % part-time jobs / apprenticeships
IT attitude Largely disengaged Early IT adaptors Digital Immigrants Digital Natives “Technoholics” – entirely depended on IT
Communication preference
face-to-face face-to-face ideally, but telephone or e-mail if required
Text messaging or e-mail Online and mobile (text messaging)
facetime
Preference when making fi nancial decisions
face-to-face face-to-face ideally, but increasingly will go online
Online – would prefer face-to-face if time permitting
face-to-face Solutions will be digitally crowd-sourced
SMS
FACTS & FIGURESCHALLENGES FOR THE WORKPLACE OF THE FUTURE
CHANGING WORKFORCE DEMOGRAPHICS
Barcleys 2013, A Summary of Talking about my generation: Exploring the Benefi ts Engagement Challenge
believe they have to be “always on” and available for work
89%70 %
78 % 27% 14%
The future workplace, Unum, 2014
Residents Roles are pre-
dominantly static; require a fi xed place of work
Roamers Come into
Head O� ce for meetings; need facilities to work when on site, but not based there
Hoppers Roles are highly agile; may be
“based” at HQ, but do not need fi xed locations
DIGITAL OVERLOAD / MASS COMMUNICATION
FLEX
IBIL
ITY
/ MOB
ILIT
Y
The Economist, Intelligence Unit, 2014
Deloitte Millennial Survey 2014
Content in the internet
tripled
between 2010
and 2013.Mary Meeker’s Internet trends, 2013 Goglobe & QMEEThe future workplace, Unum, 2014
> 300me-mails in 1 minute worldwide
Typical mobile users check their phone
TIMES PER DAY150
PHYSICAL WORKPLACE …
WORK FROM HOME AT …
… AT LEAST ONCE A WEEK
TRAVEL …
feel exhausted by the demands of a modern digital life and family demands: – wish a degree of fl exibility – want to work from home regularly
WORK-LIFE BALANCE
HOW DO YOU SEE PEOPLE WORKING IN THE FUTURE?
0
8
16
24
32
40
Fully mobile
Di� erent locations
Fixed desk
Miti
e ex
ecut
ive re
sear
ch 2
014
4033
27
Perc
enta
ge (%
)
MILLENNIALS ARE COMING INTO THE WORKFORCE AND DRIVING THE BUSINESS DESIGN OF THE FUTURE Gen-Y workers, whom we
have largely pigeonholed as having an insatiable appetite for technology, are expressing both a desire for more human, face-to-face interaction and frustration with information and technology overload.“https://www.cornerstoneondemand.com/rework/guess-whos-feeling-overwhelmed-technology-millennials
of millennials say they’ll reject traditional business to work independently
of millennials say they’re infl uenced by how innovative a company is when deciding to work there
STRONG RELATIONSHIP BETWEEN WORKPLACE DAYLIGHT EXPOSURE AND WORKER’S SLEEP, ACTIVITY AND QUALITY OF LIFE
2020
50BILLION
20
12
25BILLION
2010
12.5BILLION
CAPACITY COLLABORATIONW
ORKI
NG E
NVIR
ONM
ENT
for collaborative and team work
o� ce support/digital collaboration system
Johnson Controls, 2011
The Economist, Intelligence Unit, 2014
The Digital O� ce – improving the way we work, AIIM, 2015
Associations of Cognitive Function Scores with Carbon Dioxide, Venti-lation, and Volatile Organic Compound Exposures in O� ce Workers: A Con-trolled Exposure Study of Green and Conventional O� ce Environments, 2016
OFFICE LAYOUTS 1995 COMPARED TO 2014
EVOLUTION OF NUMBER OF CONNECTED DEVICES
0
16
32
48
64
80
Collaborative ServicesShared tableFixed desk
CiPD
and
Miti
e ex
ecut
ive re
sear
ch 2
014
Internet of Things, What it is and why it matters, sas, https://www.sas.com/en_us/insights/big-data/internet-of-things.html
80
400 10 1010 30 20
Perc
enta
ge (%
)
Mitie executive research 20141995
CONNECTIVITY
50 %
90 %
increased space
are likely to invest in a standard
30 %meeting rooms in use at any one time
Air quality strongly
a� ects cognitive performance by
100 %to60 %
49 % at any one time
desks in use
IN JUST
10 YEARS THE NUMBER OF CONNECTED DEVICES OR THINGS WILL BE
MULTIPLIED BY FOUR
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