corporate presentation cegeka group

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INTRODUCTION TO CEGEKAYIN OEI, BD MANAGER, CEGEKA GROUP

You know our name,

not ourstory

Some more history

Facts & Figures Cegeka Group*

€ 380 M2015 forecast

7000customers

3000+employees

Privately Held+70% family owned

Top 200 ClientsAccount for 80% revenue

From 30  to 3000  in  22  years

From a Benelux ICT Integrator

90% of employees work in Benelux · 98% of revenue

from Benelux

Operations in 6 countries: Benelux, France, Poland,

Romania* *Group  Shared  Service   for  software  development  and  24/7  remote  infrastructure  services   (NOC/Service  Desk)

To a European ICT Integrator

69% of employees work in Benelux · 76% of revenue

from BeneluxOperations in 11 countries:

Austria, Benelux, Czech Rep., France, Germany, Italy,

Poland, Romania*, Slovakia *Group  Shared  Service   for  software  development  and  24/7  remote  infrastructure  services   (NOC/Service  Desk)

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Shared Service Center in Romania +200 employees

Solid growth and profitability track

€ 0

€ 4,000,000

€ 8,000,000

€ 12,000,000

€ 16,000,000

€ 20,000,000

€ 24,000,000

€ 28,000,000

€ 32,000,000

€ 36,000,000

€ 40,000,000

€ 0

€ 50,000,000

€ 100,000,000

€ 150,000,000

€ 200,000,000

€ 250,000,000

€ 300,000,000

€ 350,000,000

€ 400,000,000

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

EBITRevenue

Revenue EBIT

Double digit growth

We outperform the Benelux market

75%

100%

125%

150%

175%

200%

225%

250%

2008 2009 2010 2011 2012 2013

Cegeka Group cumulated growth Cegeka Group organic growth Benelux markt

A diversified portfolio

FullOutsourcing

IT  Infrastructure

ApplicationDevelopment

Professional Services

Portfolio

KNOWLEDGE  INTEGRATION

CLOUD  SERVICES  INTEGRATION

OUTSOURCING

Remote  InfrastructureManagement

Remote  WorkplaceManagement

IT  Service  Desk

Security   &Networking

Storage

Cloud   Solutions

IT  Workplaces

Office   365  /  LyncVirtualization

SaaS

FunctionalApplication  

Management

Technical  Application  

Management

IaaSPaaS

Agile   Coaching

Agile   Transformation

Custom Software  Development

Mobile

Collaboration

DigitalERP

Data  Intelligence

CRM

Document  Management

WorkforceManagement

SOFTWARE  SOLUTIONS

INFRASTRUCTURE  SOLUTIONS

STAFFING

CONSULTING

Portfolio

Cegeka Cloud Services

Compliance - Regulation - Security

Architecture - Solution Design

Serv

ice

Man

agem

ent

E2E

Serv

iced

esk

1st

line

Wide AreaNetwork

Business IT Alignment

Application Developement &

Maintenance

TechnicalApplication Mngt

System & InfrastructureMngt

Hosting

Unified Communication & Collaboration

Mobile Device Management

Workplace Support

WorkplaceInfrastructure Services

Local Area Network

Engi

neer

ing

2nd

/3rd

lin

e

Fixed Telephony

Mobile Communications

HWSolutions

&related

projects

Ad hocInfrastructure

Projects

MigratieVirtualisatieConsolidatieRationalisatieOptimalisatie

Implementatie

Inrichting beheer-

organisaties

RemoteManaged

InfrastructureServices

Infr

astr

uctu

re

Cons

ulta

ncy

Cloud Services IntegratorTransitie & Projectmanagement

Architecture - Solution Design

Compliance - Regulation - Security

Core Portfolio

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Datacenter Hasselt

Own Tier 3 data centers

99,982 % availability

700 kW capacity

Shared & DedicatedPlatforms

ITILv3 governance

Kyoto Cooling

Satisfaction by IT domain:data center & application hosting

#  of  contacts

Application dev

500 Strong Software Factory

Satisfaction by IT domain:Application development, maintenance and testing

#  of  contacts

Digital Business Solutions

Healthcare

Healthcare & Lab Solutions

Focus on value adding ICT services

36%

18%8%

8%

9%

12%

2% 7%

Industry  (other) Banking  and  InsuranceHousing HealthcareSocial  Security Public  SectorRetail Logistics

20%

39%

23%

18%

Infrastructure  solutionsApplications  &  SolutionsOutsourcingProfessional  Services

15%  turnoverfrom own softwareproducts (Cegeka  IP)

INFRASTRUCTURECLUSTER

Business  &  Technology  Partners

APPLICATIONSCLUSTER

Business  &  Technology  Partners

Happy  clients  are  our  product

TelenetThis leading Belgian telco has outsourced the development and maintenance of over 150 e-business applications to Cegeka.

ArgentaRelies  on  Cegeka  for  their  banking  application   infrastructure  and  for   the  development   of   their  offices  automation  

LOT Polish AirlinesSaves  operational   costs  thanks  to  Cegeka’s  infrastructure   projects  and  remote  infrastructure  management

EDENREDHas  automated   the  order  process  for   the  electonic Ticket  Restaurant  via  a  collaboration   portal  with  Cegeka  subsidiary   NSI

FOD MOBILITEITIs  modernising their   ICT-­‐department    and  processes  with  focus  on  ICT-­‐business  alignment  with  the  help  of  Cegeka

VRT KETNETMakes  use  of  Cegeka’s  high  availability  hosting   for  its  web  platform.

knabThis  recently  launched  Dutch  savings  bank  has  its  entire  banking  platform   hosted  and  managed  24/7  by  Cegeka

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VandemoorteleThis Belgian producer of premium oils and vinaigrettes outsources all its datacenter activities completely to Cegeka.

DeltaThe Dutch multi-utility company Delta outsources its datacenter activities to Cegeka.

NECThe international communication software company NEC works with Cegeka’s software factory in Romania to develop product innovations.

CarglassChose  after  a  loyal  15-­‐year-­‐old  relationship   to  work  with  Cegeka’s  consulting   division    again  to  develop   their  ICT  strategy  and  future   roadmap.

KBC SecuritiesProcesses  millions  of  transactions  quickly  and  reliably  thanks  to  Cegeka’s  24/7  high  availability  infrastructure  management  and  application  development   support.

SN Brussels AirlinesEnjoys  a  reusable,  highly  configurable   and  highly  available  webshop by  Cegeka,  used  for  selling  combined   tickets  for  a  popular  Belgian  dance  festival.

More happy customers

You know our story, not our vision

The world has become a giant network.

#connectedorganisation

Fasterresponses

Personalizedservice

Betterexperiences

Your customers expect more.

#connectedorganisation

Yet, we continue to work like we always have.

#connectedorganisation

As a result,companies are being disrupted.

#connectedorganisation

Connected OrganisationBreaking down functional and geographical barriers

CustomersProspects

Finance

Sales ServiceMarketing

R&D HR

Leads

What if you could work like a network?

Listento  conversationsthat  matter

Adaptand  make  smarter  decisions

Growyour  

business

Work like a network.

#connectedorganisation

Transparent Communication

Centralized Collaboration

Global knowledge Exchange

Self organized Communities

4 Cornerstones

Cegeka’s Connected Organisation

Organisationfor

Users

Organisationfor

Organisation

Users for

Users

Usersfor

Organisation

CollaborationCommunication

Communities Knowledge exchange

#connectedorganisation

20% Technology80% DNA

#connectedorganisation

You know our story, our

organisation, not our

DNA

Our DNA: mentality of an entrepreneur& the professionalism of a corporate service provider

Our DNA: innovation together with clients

Technology Partnerships

Continuous Innovation

15 Competence Centers

Innovation Network

Our DNA: highest quality standards

ISO 27001 & 27002

ISO 9001

ISAE 3402

CMMI Level 3

Our DNA: engaged employees make the difference

15 nationalities

3200 employees

Engagement index 7,2

30% women

Our DNA: cross country and divisional teamwork

Our DNA: agile culture

Business driven

Open communication

Creativity

Continuous improvement

Our DNA: we support CSR initiatives for children

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www.cegeka.be www.twitter.com/cegeka

www.linkedin.com/company/cegeka

www.youtube.com/2010cegeka

blog.cegeka.be

www.flickr.com/cegeka

HOOFDKANTOOR HASSELT

Universiteitslaan 93500 HasseltBelgië

T +32 11 24 02 34F +32 11 23 34 25E info@cegeka.be