d for digital

Post on 17-Aug-2014

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Six trends that can fundamentally change banking and how banks must adapt to win in this digital world where industries are being re-imagined everyday

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Aman NARAIN!@amanwhotweets!

DIGITAL IS CHANGING THE

WORLD

2008

2013

Global Internet Device Shipments Forecast!

Source: Gartner, IDC, Strategy Analytics, company filings, Bi Intelligence estimates!

Messaging!

34 !Billion!

Messaging!

22!!5!!?!!?!!?!

ACTIVE!

400m!$0.2bn!

Users / Revenue!Years to 34!Service!

ACTIVE!

271m!$1.1bn!

REGISTERED!

340m!$0.3bn!

REGISTERED!

130m!$0.2bn!

REGISTERED!

3.5bn!$3.7bn!

2012! 2013! 2014! 2015! 2016! 2017!

$231!$262!

$291!$319!

$345!

$370!

Forecast: US Online Retail Sales, 2012 to 2017!

Source: Forrester Research Online retail Forecast, 2012 to 2017 (US)!

Year-on-year growth! 14%! 13%! 11%! 10%! 8%! 7%!

Share of total retail sales! 8%! 8%! 9%! 10%! 10%! 10%!

( US$ billions)!

CAGR from 2012 to 2017 : 9%!

Lines between offline and online shopping experiences are blurring!

SIX DIGITAL MEGA TRENDS

CLOUD! BIG DATA! INTERNET OF EVERYTHING!

SOCIAL MEDIA! COLLABORATIVE CONSUMPTION! PRIVACY & SECURITY!

4.5 Billion!Hours of Music Streamed!

1 Billion!Playlists Created!

24 Million!Active Users!

20,000!Songs Added Everyday!

“…having it recommend a cool paella place in Barcelona because it knows you eat paella all the time at home.” !

Dennis Crowley, CEO, FourSquare!

“ Companies need to think about a two way conversation in real time instead of a one way conversation in prime time ”!

Allison Johnson, ex-VP Marketing, Apple!

6.5 Million Passwords Leaked!

40 Million !sets of Card Data Leaked!

****!-------!

“If the phone can track everything, how does the user know it will be used for good?” !

Robert  Grimshaw  

COMMERNCE  

COMMUNITY  CONTENT  

Industries being reimagined!

MUSIC!

PUBLISHING!

BOOKING!

BANKING!

?!

WHAT DOES IT MEAN FOR

BANKS?

PROACTIVE! PREDICTIVE!REACTIVE!

The Rise & Rise of Digital China!

GROWING INTERNET CLIENT!

Source: @KPCB: CNNIC. comScore, 3/14.

500m MOBILE USERS!

China’s banking finance renaissance!

Source: @KPCB: Tencent,  Liang  Wu  (Hillhouse  Cap<al).    Alipay.

YU’E BAO 89BN ASSETS UNDER MANAGEMENT!WECHAT “MY BANK CARD”!

Manage money / invest in money market funds via WeChat Payment

Find  restaurants  /  daily  group    buy  deals-­‐  powered  by  Dianping  

Order  taxi  -­‐  powered  by  Didi  -­‐  

pay  via  WeChat  Payment

New  Year  Lucky  Money  –  fun  /social  game  to  

incen<vize  users  to  link  bank  cards  to  WeChat  Payment.  5MM  users  used  on  Chinese  New  Year  Eve,  2014

WHAT WILL IT TAKE TO WIN

INVESTMENTS

SCALE

RISK TAKING

ALLIANCES / ECOSYSTEMS

PEOPLE (MINDSET)

Q & A!

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