designing engaging & gamified learning experiences

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Zaid Ali Alsagoff

2017

Source: http://www.oxfordmartin.ox.ac.uk/downloads/reports/Citi_GPS_Technology_Work_2.pdf

…But teachers who USE TECHNOLOGY EFFECTIVELY will probably replace teachers who do not.

Technology WON’T REPLACE ALL Teachers...

Time Cover: http://content.time.com/time/covers/0,16641,20061218,00.html

Survival Skills for Careers, College & Citizenship

1. Critical Thinking & Problem-Solving

2. Collaboration Across Networks & Leading by Influence

3. Agility & Adaptability

4. Initiative & Entrepreneurialism

5. Effective Oral & Written Communication

6. Accessing & Analyzing Information

7. Curiosity & Imagination

Presentation Slides: http://www.slideshare.net/internationaled/the-global-achievement-gapVideo: http://www.youtube.com/watch?v=NS2PqTTxFFc

7

Dr. Tony Wagner

TopicTODAY’S MISSION

LEARNING

LEARNING DESIGN

GAMIFICATION

TOOLS

SOCIAL MEDIA

1

LEARNING

What are the CHALLENGESwith engaging today’s Y-Z GENERATION TO LEARN?

BRAIN

Amazing Facts About the Human Brain (Infographic): http://www.best-infographics.com/amazing-facts-about-the-human-brain-infographic/

“The single best work I have encountered on recent findings about the HUMAN

BRAIN AND HOW WE LEARN.”— James M. Lang

http://makeitstick.net/

https://educationcogitation.com/tag/science/

THE SCIENCE OF SUCCESSFUL LEARNING

https://educationcogitation.com/tag/science/

MAKE IT STICK

Diagram: http://headrush.typepad.com/creating_passionate_users/2006/03/how_to_be_an_ex.html

The Mindset to Mastery…

GROWTH MINDSET

4

3

2

1

4 Stages of Learning

High

Leve

l

Unconscious Incompetence

Conscious Competence

Conscious Incompetence

Unconscious Competence

- Noel BurchDesigned by: Zaid Alsagoff

http://blog.zintro.com/2012/08/10/10000-hour-rule-malcolm-gladwells-10000-hours-of-practice-theory-from-outliers-visualized/

The 10,000 Hour Rule!

http://sachachua.com/blog/2013/07/visual-book-review-the-first-20-hours-how-to-learn-anything-fast-josh-kaufman/

FAIL

IRST

TTEMPT

N

EARNINGZaid Ali Alsagoff

2LEARNING

DESIGN

What ANNOYS About PowerPoint Presentations?

Results of the 2013 Annoying PowerPoint survey: http://www.thinkoutsidetheslide.com/free-resources/latest-annoying-powerpoint-survey-results/

The speaker read the slides to us 72.0%

Text so small I couldn’t read it 50.6%

Full sentences instead of bullet points 48.4%

Overly complex diagrams 30.8%

Poor color choice 25.8%

No clear purpose 22.1%

No flow of ideas 21.0%

Why Lecture?

Lively

Educative

Creative

Thought (provoking)

Understandable

Relevant

Enjoyable

http://zaidlearn.blogspot.com/2010/06/vanishing-art-of-lecturing-prof-k.html

MISSION?InspireInfluenceInform

Talk Like TED: http://www.amazon.com/Talk-Like-TED-Public-Speaking-Secrets/dp/1250061539/How to Deliver a TED Talk: https://www.amazon.com/How-Deliver-TED-Talk-Presentations/dp/0071831592TED Talks: The Official TED Guide to Public Speaking: https://www.ted.com/read/ted-talks-the-official-ted-guide-to-public-speaking

Learn From TED Talks…

Constructive Alignment (CA)

LearningActivities

ContentAssessment

Learning Outcomes

More about Constructive Alignment: http://www.ucdoer.ie/index.php/Using_Biggs'_Model_of_Constructive_Alignment_in_Curriculum_Design/Introduction

- John Biggs

Blended

*F2F: Face-to-Face

Finding the

Right Blend…

Online F2F

Video: http://bit.ly/1jOCeCgClayton Christensen Institute (Source): http://www.christenseninstitute.org/blended-learning-definitions-and-models/

Infographic: http://www.knewton.com/flipped-classroom/Introduction Video: http://youtu.be/26pxh_qMppE

Source: http://ctl.utexas.edu/teaching/flipping-a-class/what

Flipped Learning at

Chapter 15 (page 255): http://www.slideshare.net/ProfDrAmin/blended-flipped-learning-case-studies-in-malaysian-higher-education-institutions

Gain Attention

Inform Learning

Outcomes

Stimulate Recall of Prior

Learning

Present New Content

ProvideGuidance

ProvideLearningActivities

Assess Learning

Provide Feedback

Enhance Retention and

Transfer

This will

help you…

Last class we

learned how to…

Allow me to

demonstrate

Now you

try it…

Try it like

this…

Let’s test

your skills

now

Let’s do it

“in the field”

Gagne’s 9 Events of Instruction

Source (Gagne’s 9 Events of Instruction starting at slide 9): http://www.slideshare.net/FareezaM/designing-engaging-presentation

Gai

n A

tte

nti

on

Ahh!

Question Story

FactDefinition

Quote

Analogy

Humor

Personal experience Demonstration

Video Clip

1

Info

rm L

ear

nin

g O

utc

om

es

At the end of this topic, you will be able to:

Clarify what students need to learn in the

form of Learning Outcomes (LO).

Write LO that form the basis of the

assessment.

Construct LO using measurable action verbs.

Present LO in at least 2 creative ways.

WHATEVER!

2

SMART Learning Outcomes!

Bloom’s taxonomy (action verbs): http://www.flickr.com/photos/vblibrary/4576825411/sizes/o/in/pool-27724923@N00/SMART Learning Outcomes: http://explearning.ucf.edu/registered-students/tips-for-success/writing-smart-learning-objectives/195/

Action

Verbs

Creative Ways?Visualize and then voice out your Learning Outcomes!

Action Verbs3

1 Write

2 Assessment-Based

4 Creative Ways

Video: http://www.youtube.com/watch?v=Kb5Z59Ag9ek

Creative Ways?

How to write Learning Outcomes (LO)?

How to make LO assessment-based?

How to use action verbs to construct measurable LO?

How to present LO in at least 2 creative ways?

Write learning outcomes in the form of questions!

Video: http://www.youtube.com/watch?v=Kb5Z59Ag9ek

Re

call

Pri

or

Kn

ow

led

ge

Associating new information with prior knowledge can facilitate the learning

process.

3

SHARERELATED

EXPERIENCES!

BRAINSTORM IDEAS!

PRE-TEST!

PROBLEMSOLVING!ANTICIPATE

WHAT’S NEXT!

DISCUSS WHAT THEY KNOW!

Pre

sen

t N

ew C

on

ten

t

Selective Perception - Chunk and organize content meaningfully.

4

Chunk

It helps you present information in a way that makes it EASIER for your audience/learners to

UNDERSTAND and REMEMBER.

WHY?

Chunk? CHOP

IT!

1

23

Pro

vid

e L

ear

nin

g G

uid

ance

Semantic Encoding - Examples, case studies, stories, graphical representations, mnemonics, mind maps, acronyms, and analogies.

5

Mnemonics

SODA: http://apotential.wordpress.com/medical-mnemonics/Medical Mnemonics: http://www.medicalmnemonics.com/

Mnemonics are learning memory techniques that help learners recall larger pieces of information, especially in the form of lists like characteristics, steps, stages, parts, phases, etc.

Mind Maps

Mind Map Guidelines: http://en.wikipedia.org/wiki/Mind_map Mind Maps in Medicine: http://www.mindmaptutor.com/2011/04/mind-maps-in-medicine/

Mind maps help learners comprehend, see the big picture, create new ideas, and build connections.

iMindMap: http://thinkbuzan.com/ Mind Mapping Tools: http://mashable.com/2013/09/25/mind-mapping-tools/

Infuse Creativity & STORIFY Learning!

“BULLETS stick for exams,

STORIES stick for life.” – Zaid Ali Alsagoff!

http://sirkenrobinson.com/skr/watch

Act

ivit

ies

& F

ee

db

ack

7

6

?

Video

Project

Simulation

Field

TripsArticulate

Reasoning

Guest

Speaker

Problem

Solving

LEARNING ACTIVITIES

Discussion

Debates

Panel of

Experts

Lab

Experiments

Peer

ReviewGroup

Work

Role

Play Interviews

Scaffolding

Drill &

Practice

Drawing/Art

/Sculpture

Ice

Breakers

Online Teaching Activity Index: http://www.ion.uillinois.edu/resources/otai/

Think-Pair-

Share

One-Minute

Paper

Entrance/

Exit TicketsConcept

Mapping

ReportsQuiz Portfolios

Ass

ess

me

nt

8

Miller’s Pyramid: http://www.gp-training.net/training/educational_theory/adult_learning/miller.htm

Use a Variety of Methods to Assess More…

http://web.me.com/janherrington/AuthenticLearning/Home.html

Learning AnalyticsPeer-Assessment

E-PortfolioRubrics

AUTHENTIC Learning & Empower PERSONALIZED Learning!

Source: http://dailygenius.com/levels-of-learning-analytics/

https://usergeneratededucation.wordpress.com/2016/09/11/natural-differentiation-and-personalization-through-open-ended-learning-activities/

Empowering conditions for SELF-DIFFERENTIATION and PERSONALIZATION by asking learners to...

Enh

ance

Ret

en

tio

n &

Tra

nsf

er

Summarize/Conclude

Provide additional

resources

Links (URL) to:

– Online Discussion

– Assignment/Project

– Quizzes

– Simulation/Games

– Etc.

9

Gagne’s 9 Event of Instructions

Presentation Events of Instruction Learning Activities

Introduction 1. Gain attention • Present a dilemma, analogy, video

2. Inform learning outcomes• List clear learning outcomes

creatively

3. Stimulate recall prior knowledge

• Explain how prior knowledge relates to new topic

• Initiate discussion• Pre-tests

Content 4. Present new content • Explanation, example, simulation

5. Provide guidance • Guidelines, checklists, mnemonics, group discussion

Assessment 6. Provide learning activities7. Provide feedback 8. Assess learning

• Check your understanding• Self/Peer/Facilitator Assessment• Practical, e-Portfolio, quiz

Summary 9. Enhance retention and transfer

• Summarize/Conclude the topic• Provide additional resources

http://www.educause.edu/research-and-publications/books/learning-spaces

Design Learning Spaces That…

Inspire Students to Connect, Collaborate, Think and Innovate!

Source: http://www.channelnewsasia.com/news/singapore/ntu-to-spend-s-75-million/2204774.html

The Hive (at NTU) is a $75 Million Dollar learning hub that consist of 56 smart

classrooms with flexible clustered seating, multiple LCD screens and wireless

communication tools.

https://youtu.be/bmYcurIHDrk

3

GAMIFICATION

If You Can Have

_______,

WHY NOT?

Gamify Learning Experiences!

http://zaidlearn.blogspot.com/2012/09/from-flipped-to-gamified-classroom.html

In Learning Terms, “Gamifying Means…

Turning the class content and the way students learn into a game with a rewards system, quests,

experience levels, and healthy competition…”

http://www.mrdaley.com/wordpress/2011/07/27/education-levels-up-a-newbs-guide-to-gamifying-your-classroom/

Believe me!

4 Terms to Differentiate…

GAMEPlay for fun and entertainment

GAME-BASED LEARNINGAdapt existing games to engage and inspire learning

SERIOUS GAMESDesign digital games for specific educational purposes

GAMIFICATIONApply game thinking and game mechanics in a non-gaming context to…

Gamification?

“Applying game thinking and game mechanics in a non-gaming context to

engage people, inspire learning, motivate action and solve problems.”

Khairul Anwar Zaid Ali Alsagoff Shamsuddin AbdullahNorhayati Maskat

Gamification image: http://www.coetail.com/itsallaboutart/2014/11/16/level-up-superpowers-quests-and-gamification-in-education/

WHY GAMIFY?

The 8 Core Drives of Gamification

1. Epic Meaning & Calling

2. Development & Accomplishment

3. Empowerment of Creativity & Feedback

4. Ownership & Possession

5. Social Influence & Relatedness

6. Scarcity & Impatience

7. Unpredictability & Curiosity

8. Loss & Avoidance

Octalysis Gamification Framework (By Yu-kai Chou) : http://yukaichou.com/gamification-examples/octalysis-complete-gamification-framework/

Octalysis Gamification Framework (By Yu-kai Chou) : http://i2.wp.com/yukaichou.com/wp-content/uploads/2015/10/The-Octalysis-Framework.jpg

Game Mechanics?

Building blocks that can be applied and combined to gamify any non-game context.

Constructs of rules and feedback loops intended to produce enjoyable gameplay.

http://gamification.org/wiki/Game_Mechanics

Gamification Building Blocks?

LEVELSPOINTS

BADGES

FEEDBACK

MISSION

CHALLENGES

COUNTDOWN LEADERBOARD

PROGRESS

Image source: https://s-media-cache-ak0.pinimg.com/564x/19/de/45/19de45eed3c37f758501002ba8032b52.jpg

Potential Pitfalls of Gamification?

Adapted from: • http://www.emergingedtech.com/2016/12/pitfalls-of-gamification-every-course-author-should-know/• http://www.imediaconnection.com/articles/ported-articles/red-dot-articles/2012/may/7-potential-pitfalls-of-gamification/• http://www.gamification.co/2011/09/29/the-pitfalls-of-gamification/

Rewards ≠ Achievement

Undermining Intrinsic Values

Interfering with Social Norms

One Motivator Does Not Fit All

Confusing Competition & Cooperation

False Sense of Achievement

Finding Ways to Cheat

Feels like Bribery

EXAMPLES?

https://www.bangor.ac.uk/news/latest/how-gamification-is-engaging-students-in-learning-30001

Imagine sitting in your University lecture, when one of your fellow

students ‘dragged out’ of a lecture by masked militia-men

because they have become ‘infected’….

Using Existing Games to Amplify Learning!

http://www.gamification.co/2012/11/09/world-of-warcraft-in-the-world-of-education/

Empowering problem solving, creative thinking, resource management, collaboration, cooperation, visualization and project management skills.

Uses Existing Games to Amplify Learning!

https://sites.google.com/site/teamdrillhead/

http://youtu.be/OSJ5LwAXxLk

Mr. Pai

Mr. Pai features scalable, game

based curriculum using Flower Power of Mangahigh.com,

Timez Attack, Tutpup.com,

Nintendo DS, Brain Age 2, Raz-Kids, etc.

Design New Digital Games to Engage People…

Inspire Learning, Motivate Action and Solve Problems!http://www.growthengineering.co.uk/10-serious-games-that-changed-the-world/

Kahoot

https://getkahoot.com/

http://quizizz.com/

FUN! EASY-TO-USE GREAT DATA

Guide: http://learninginhand.com/blog/quizizz

https://www.classdojo.com/

Create a positive cultureTeachers can encourage students for any skill or value — whether it's working hard, being kind, helping others or something else

Give students a voiceStudents can showcase and share their learning by adding photos and videos to their own portfolios

Share moments with parentsGet parents engaged by sharing photos and videos of wonderful classroom moments

Transform your class into an adventure and take student motivation to the next level.

https://www.classcraft.com/

BozemanScience: http://www.bozemanscience.com/

Uses Moodle & Google Docs!

Paul Andersen

His Method: http://youtu.be/XGE6osTXym8

Uses elements of game design to improve his AP Biology class. The entire

class revolves around Moodle. Students complete levels to acquire experience

points and move up the leader board.

MISSION Explore the connectedness of the global

community through the lens of the economic, social, and environmental crises and the imminent threat of war.

Extricate each country from dangerous circumstances and achieve global prosperity with the least amount of military intervention.

LEARN Collaborate and communicate with each other

as one work to resolve the Game's conflicts.

Compromise while accommodating different perspectives and interests.

Discover that we share a deep and abiding interest in taking care of each other.

The World Peace Game

Homepage: http://www.worldpeacegame.org/ Trailer: https://www.youtube.com/watch?v=LqJnk-jYWRM John Hunter

Hands-on Political Simulation

Seven Tips to Gamify…

1. Gamify grading with levels besides alphabets or percentages.

2. Award students with badges for completed tasks.

3. Integrate educational video games into your curriculum.

4. Stir up a little competition.

5. Implement a class-wide rewards system to encourage top students to help weaker students.

6. Gamify homework to inspire more effort.

7. Use social media tools to gamify social interaction and provide continuous feedback.

Adapted from: http://blog.tophatmonocle.com/2012/07/4-ways-to-gamify-learning-in-your-classroom/

How to GAMIFYany LEARNING

ACTIVITY?

C2S2C

Methodhttp://www.slideshare.net/zaid/gamify-classroom-learning-with-the-c2s2c-method

GAMIFY IT!http://zaidlearn.blogspot.com/2012/09/from-flipped-to-gamified-classroom.html

Use C2S2C Method to…

1 Challenge

2 Compete

3 Show

COURSE

Learning Outcome

(LO)

LO

LO

LO LO

LO

LO

LEARNINGACTIVITY

4 Score

5 Celebrate!

Gamification can be applied to sequential or non-sequential learning tasks/activities/Scenarios.

o Level 3o Points (100)o Advancedo Badge (3)o Map (100%)

o Ao 100%o Destinctiono Rubrico Peer-Assess

o Level 2o Points (80)o Noviceo Badge (2)o Map (80%)

o Bo 80%o Credito Rubrico Peer-Assess

Examples:o Level 1o Points (40)o Beginnero Badge (1)o Map (40%)

Examples:o Co 40%o Passo Rubric o Peer-Assess

1. CHALLENGE

TASK/ACTIVITY/SCENARIO

1. A

2. A-B

3. A-B-C

4. A-B-C-D

5. A-B-C-D-E

6. A-B-C-D-E-F

7. A-B-C-D-E-F-G

8. A-B-C-D-E-F-G-H

9. A-B-C-D-E-F-G-H-I

10.A-B-C-D-E-F-G-H-I-J

11.A-B-C-D-E-F-G-H-I-J-K

GAMIFICATIONGRADING

Example?

http://zaidlearn.blogspot.com/2013/03/the-oer-workshop-at-oum.html

Gameplay: 3 Hours to do this…

Group Activity

Consider using Rubrics as a Tool for…

RubiStar (rubric creation tool): http://rubistar.4teachers.org/

LEARNING, FEEDBACK & ASSESSMENT

Database of Rubrics: http://www.uwstout.edu/soe/profdev/rubrics.cfm

2. COMPETE

http://zaidlearn.blogspot.com/2012/09/from-flipped-to-gamified-classroom.html

Individual or Group

CompetitionGroup size: 4-7CommunicationCollaborationLeadershipStrategyPlanningIT Savvy dividedOnly assist if asked!

http://zaidlearn.blogspot.com/2012/09/from-flipped-to-gamified-classroom.html

Example: Group Work

3. SHOW

http://zaidlearn.blogspot.com/2012/09/from-flipped-to-gamified-classroom.html

PRESENT YOUR MASTERPIECE! FEEDBACK + Q&A

4. SCORE

http://gamification.org/wiki/Game_Mechanics

Map

Levels

Points

Polling

Badges

Rubric

Scored by Self, Peer, Teacher and/or Computer Assessment. Select Your Game Mechanics Flavor!

Rank

Survey

Bonuses

Countdown

Rewards

Rewards

StatusAvatars

http://zaidlearn.blogspot.com/2012/09/from-flipped-to-gamified-classroom.html

“All Participants vote for the best group work. If they all vote for their own group work, my vote will decide the winner!”

– Zaid Alsagoff

Example: Vote for the Winner!

5. CELEBRATE

“It’s NOT really about winning, but using game

mechanics to engage and inspire real

effort.”

- Zaid Alsagoff

http://zaidlearn.blogspot.com/2012/09/from-flipped-to-gamified-classroom.html

OER Workshop at USM (27 – 28 June, 2012)

Gamifying to engage USM ACADEMICS to develop OER!

*OER: Open Educational Resources

2nd OER Workshop at USM (27 – 28 August, 2012)

http://zaidlearn.blogspot.com/2012/09/from-flipped-to-gamified-classroom.html

Gamified Classroom Learning Works!

Gamified Flipped Learning Workshop…

at UPM (9 – 10 August, 2016)

http://zaidlearn.blogspot.my/2016/07/designing-gamified-flipped-learning.html

Individual Group Unified

3 MISSIONS

“Don’t gamify everything, but at least consider gamifying the ‘BORING’ stuff!”

– Zaid AlsagoffImage source: http://suuriamuutoksia.blogspot.com/2012/02/you-wanna-be-loser-like-me.html

4SOCIAL MEDIA

We Need To Rethink How WE…

COLLABORATE

Online/Mobile technologies that empower us to…

ShareConnect

Communicate Collaborate

Social Media is an UMBRELLA term for

Social media globe image: http://bit.ly/1G6q0Lw

CreateThink

Learn Do

Capture & Reflect Learning Adventures!

E-Portfolio Image: http://eflbloggingmoldova.weebly.com/assignments/assignment-12-blogs-as-platforms-for-efl-e-portfolios

E-Portfolios for Students & Educators!

http://twitter.com/

Use Twitter to Connect & Interact with

A free Web 2.0 social networking service that allows users to send and receive short messages (140 characters or less) known as TWEETS.

Easy way to discover the LATEST KNOWLEDGEyou care about.

Educators & Researchers around the world…

Use Facebook Groups or Pages to

✓Closed Groups

✓Courses

✓Projects

✓ Ideas

✓Alumni

Groups Pages

✓Open Communities

✓Promotion & Branding

✓Products

✓Celebrities

✓Self-Promotion

Connect, Network and Collaborate with others…

Need a More Professional Network?Fertile ground to research almost any business niche or industry

http://www.morrisonsocialmedia.co.uk/using-linkedin-for-research/

Find People

Use Search

Discover Research

Join Groups

Image Source: http://gafe.swu.ac.th/

What about Plagiarism & Authenticity?

http://zaidlearn.blogspot.com/2013/01/was-dna-of-21st-century-educator.html

Was The 'DNA of a 21st Century Educator' Plagiarised in China?

How to PROTECTmy intellectual

work?

Image: http://tinyurl.com/8y3p8nm

Arabic & English Versions: http://www.youtube.com/watch?v=P1j0OA9N4hs&feature=share&list=PL376F87A2B2F79BE8

Creative Commons (CC)

CC Comparison Table: http://scottfisk.com/wp-content/uploads/2009/06/creative-commons-license-types-pros-cons1.gif

Most Free

Least Free

CC License Selection Tool

http://creativecommons.org/choose/

Use this to select your CC!

EASY!

FREE (CC) Images?

https://search.creativecommons.org/

Design Your Own Images?

https://www.canva.com/

Open Educational Resources (OER)

http://discourse.col.org/c/open-educational-resources-faq

5TOOLS

Use Virtual & Augmented Reality to…

32 Augmented Reality Apps for Education: http://www.teachthought.com/uncategorized/32-augmented-reality-apps-for-the-classroom-from-edshelf/

Engage & Gamify Learning in the Physical World!

https://tackk.com/armicrobes

Gamifying Augmented Reality!

Use Interactive Web Tools to Engage & …

Student Response Systems (SRS) that empower teachers to engage their students via smartphones, laptops, and tablets.

Gamify Learning!

TodaysMeet

https://todaysmeet.com/

Poll Everywhere

http://www.polleverywhere.com/

Plickers

https://plickers.com/

Plickers is a powerfully simple tool that lets teachers collect real-time formative assessment dataWITHOUT THE NEED FOR STUDENT DEVICES.

Padlet

https://padlet.com/

It works like an online sheet of paper where people can put any content (e.g. images, videos, documents, text) anywhere on the page, together with anyone, from any device (No login required).

Quizlet

https://quizlet.com/

Socrative

http://www.socrative.com/

Nearpod

https://nearpod.com/

An innovative and interactive classroom tool to create, engage and assess. An all-in-one solution for the use of devices in education!

Formative

https://goformative.com/

More Learning Tools?

http://list.ly/list/I5U-top-100-plus-learning-tools-on-planet-earth

Top 190+ LEARNING TOOLS on Planet Earth!

CHALLENGES?

Technical Challenges

Tools overload

Firewall blocking

Accessibility

Usability

Ease-of-use

Sharing Challenges

Information overload

Content ownership

Confidentiality

Quality

Authority

Work-life balance

6SIMPLIFIED

Designing Engaging & Gamified Learning Experiences?

Engaging Flow

Gamify!

LearningActivities

ContentAssessment

Learning Outcomes

Tools

Blended

F2F Online

zaid.alsagoff@gmail.com

https://my.linkedin.com/in/zaidlearn

http://zaidlearn.blogspot.com/

http://twitter.com/zaidlearn

http://www.slideshare.net/zaid

Zaid Ali AlsagoffLearning Innovation Specialist

AQL Learning Innovation Consultancy

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