development process presentation for citrix user experience redesign

Post on 21-Oct-2014

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DESCRIPTION

Brief presentation to share brainstorming process that led to final concept development of a revised interface for Citrix's GoToMeeting software. Part of a large project focused on prototyping experiences within Service Design

TRANSCRIPT

Before, During, & After

The Brainstorm

SERV 722 - Lauren Peters, Binjie Qiu, Diane Seaver

Now that you understand our process...where has this brought us?

The Brainstorm Journey

Idea Board

Desktop ‘Click’-through

contents

the brainstorm journey

the brainstorm journey

the brainstorm journey

BEFORE

the brainstorm journey

BEFORE during

during after

the brainstorm journey

BEFORE

during after

the brainstorm journey

BEFORE

Setup &Configure

during after

the brainstorm journey

BEFORE

Setup &Configure

Brainstorm with Team

during after

the brainstorm journey

BEFORE

Setup &Configure

Brainstorm with Team

AffinitizeIdeas

during after

the brainstorm journey

BEFORE

Setup &Configure

Brainstorm with Team

AffinitizeIdeas

Filter &Select

the brainstorm journey

BEFORE during after

Setup &Configure

Brainstorm with Team

AffinitizeIdeas

Document &Communicate

Filter &Select

the brainstorm journey

BEFORE during after

Setup &Configure

Brainstorm with Team

AffinitizeIdeas

Document &Communicate

Archive& Store

Filter &Select

idea board

idea board

afterduringbefore

Meeting Setup Wizard

Hardware SaaS

Meeting Etiquette 101 Guide

Real-time Toubleshoot Notifications

idea board

afterduringbefore

Meeting Setup Wizard

Hardware SaaS

Meeting Etiquette 101 Guide

Real-time Toubleshoot Notifications

Living Physical-to-Digital Wall

‘Design Thinking’ Toolbar

New Meeting Environment UI

Redesign of Main GoToMeeting Panel

Event-based Meeting Organization

Meeting Wall Projection / Hologram

User Activity/Participation Metrics

Foldable Meeting Surface/Wall (Gestures)

Smart Sticky Technology & UI

Idea Affinitizing Algorithms

idea board

afterduringbefore

Meeting Setup Wizard

Hardware SaaS

Meeting Etiquette 101 Guide

Real-time Toubleshoot Notifications

Living Physical-to-Digital Wall

‘Design Thinking’ Toolbar

New Meeting Environment UI

Redesign of Main GoToMeeting Panel

Event-based Meeting Organization

Meeting Wall Projection / Hologram

User Activity/Participation Metrics

Foldable Meeting Surface/Wall (Gestures)

Smart Sticky Technology & UI

Idea Affinitizing Algorithms

Meeting History Capture

Create Your Own Meeting Digest

Meeting Newsletters / Surprises

idea board

afterduringbefore

idea board

afterduringbefore

Meeting Setup Wizard

Hardware SaaS

Meeting Etiquette 101 Guide

Real-time Toubleshoot Notifications

Living Physical-to-Digital Wall

‘Design Thinking’ Toolbar

New Meeting Environment UI

Redesign of Main GoToMeeting Panel

Event-based Meeting Organization

Meeting Wall Projection / Hologram

User Activity/Participation Metrics

Foldable Meeting Surface/Wall (Gestures)

Smart Sticky Technology & UI

Idea Affinitizing Algorithms

Meeting History Capture

Create Your Own Meeting Digest

Meeting Newsletters / Surprises

insights addressed in concepting

CommunICATIonplanning

phySICAlITy ATTenTIon & Flow

work SpACe

desktop

‘click’-through

prototyping the prototype

Before, During, & After The Brainstorm

thank you!

SERV 722 - Lauren Peters, Binjie Qui, Diane Seaver

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