development process presentation for citrix user experience redesign

25
Before, During, & After The Brainstorm SERV 722 - Lauren Peters, Binjie Qiu, Diane Seaver

Post on 21-Oct-2014

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Brief presentation to share brainstorming process that led to final concept development of a revised interface for Citrix's GoToMeeting software. Part of a large project focused on prototyping experiences within Service Design

TRANSCRIPT

Page 1: Development Process Presentation for Citrix User Experience Redesign

Before, During, & After

The Brainstorm

SERV 722 - Lauren Peters, Binjie Qiu, Diane Seaver

Page 2: Development Process Presentation for Citrix User Experience Redesign

Now that you understand our process...where has this brought us?

Page 3: Development Process Presentation for Citrix User Experience Redesign

The Brainstorm Journey

Idea Board

Desktop ‘Click’-through

contents

Page 4: Development Process Presentation for Citrix User Experience Redesign

the brainstorm journey

Page 5: Development Process Presentation for Citrix User Experience Redesign

the brainstorm journey

Page 6: Development Process Presentation for Citrix User Experience Redesign

the brainstorm journey

BEFORE

Page 7: Development Process Presentation for Citrix User Experience Redesign

the brainstorm journey

BEFORE during

Page 8: Development Process Presentation for Citrix User Experience Redesign

during after

the brainstorm journey

BEFORE

Page 9: Development Process Presentation for Citrix User Experience Redesign

during after

the brainstorm journey

BEFORE

Setup &Configure

Page 10: Development Process Presentation for Citrix User Experience Redesign

during after

the brainstorm journey

BEFORE

Setup &Configure

Brainstorm with Team

Page 11: Development Process Presentation for Citrix User Experience Redesign

during after

the brainstorm journey

BEFORE

Setup &Configure

Brainstorm with Team

AffinitizeIdeas

Page 12: Development Process Presentation for Citrix User Experience Redesign

during after

the brainstorm journey

BEFORE

Setup &Configure

Brainstorm with Team

AffinitizeIdeas

Filter &Select

Page 13: Development Process Presentation for Citrix User Experience Redesign

the brainstorm journey

BEFORE during after

Setup &Configure

Brainstorm with Team

AffinitizeIdeas

Document &Communicate

Filter &Select

Page 14: Development Process Presentation for Citrix User Experience Redesign

the brainstorm journey

BEFORE during after

Setup &Configure

Brainstorm with Team

AffinitizeIdeas

Document &Communicate

Archive& Store

Filter &Select

Page 15: Development Process Presentation for Citrix User Experience Redesign

idea board

Page 16: Development Process Presentation for Citrix User Experience Redesign

idea board

afterduringbefore

Page 17: Development Process Presentation for Citrix User Experience Redesign

Meeting Setup Wizard

Hardware SaaS

Meeting Etiquette 101 Guide

Real-time Toubleshoot Notifications

idea board

afterduringbefore

Page 18: Development Process Presentation for Citrix User Experience Redesign

Meeting Setup Wizard

Hardware SaaS

Meeting Etiquette 101 Guide

Real-time Toubleshoot Notifications

Living Physical-to-Digital Wall

‘Design Thinking’ Toolbar

New Meeting Environment UI

Redesign of Main GoToMeeting Panel

Event-based Meeting Organization

Meeting Wall Projection / Hologram

User Activity/Participation Metrics

Foldable Meeting Surface/Wall (Gestures)

Smart Sticky Technology & UI

Idea Affinitizing Algorithms

idea board

afterduringbefore

Page 19: Development Process Presentation for Citrix User Experience Redesign

Meeting Setup Wizard

Hardware SaaS

Meeting Etiquette 101 Guide

Real-time Toubleshoot Notifications

Living Physical-to-Digital Wall

‘Design Thinking’ Toolbar

New Meeting Environment UI

Redesign of Main GoToMeeting Panel

Event-based Meeting Organization

Meeting Wall Projection / Hologram

User Activity/Participation Metrics

Foldable Meeting Surface/Wall (Gestures)

Smart Sticky Technology & UI

Idea Affinitizing Algorithms

Meeting History Capture

Create Your Own Meeting Digest

Meeting Newsletters / Surprises

idea board

afterduringbefore

Page 20: Development Process Presentation for Citrix User Experience Redesign

idea board

afterduringbefore

Meeting Setup Wizard

Hardware SaaS

Meeting Etiquette 101 Guide

Real-time Toubleshoot Notifications

Living Physical-to-Digital Wall

‘Design Thinking’ Toolbar

New Meeting Environment UI

Redesign of Main GoToMeeting Panel

Event-based Meeting Organization

Meeting Wall Projection / Hologram

User Activity/Participation Metrics

Foldable Meeting Surface/Wall (Gestures)

Smart Sticky Technology & UI

Idea Affinitizing Algorithms

Meeting History Capture

Create Your Own Meeting Digest

Meeting Newsletters / Surprises

Page 21: Development Process Presentation for Citrix User Experience Redesign

insights addressed in concepting

CommunICATIonplanning

phySICAlITy ATTenTIon & Flow

work SpACe

Page 22: Development Process Presentation for Citrix User Experience Redesign

desktop

‘click’-through

Page 23: Development Process Presentation for Citrix User Experience Redesign

prototyping the prototype

Page 25: Development Process Presentation for Citrix User Experience Redesign

Before, During, & After The Brainstorm

thank you!

SERV 722 - Lauren Peters, Binjie Qui, Diane Seaver