digital transformation lessons i wish i knew 4 years ago - iof digital conference

Some things I wish I knew about Digital Transformation 4 years ago

James Gadsby Peet @gadsby

Digital Skills ≠ Digital Transformation Skills

Calling it Digital Transformation hurts as much as it helps

Educate your leadership team ASAP

Invest in politics like you would any back-end system

Influencer Mapping

Different cultures exist and are critical to success

“Culture is what it’s ok to assume” Edgar H Schein

EMPATHY

RESPECT

EMPATHY

RESPECT

You don’t always have to sound like an expert

Different people need to be persuaded in different ways

Charismatics Thinkers Skeptics Followers Controllers

Decision making styles

- Simple arguments - Pictures - Don’t get carried away

- Data - All perspectives

- Credibility

- Credibility - References - Testimonials

- Structure - Credibility - Details from experts - Give & go

Compromise = Collaboration

Fail cheap > Fail fast

Risk = Likelihood x Impact

Everyone is finding this hard.

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