dlig 2012 workshop

A Strategic Action Plan for Library Distance Learning Support

Ken BurhannaHead of Instructional ServicesKent State University Libraries

http://www.slideshare.net/kburhanna/dlig-2012-workshop-12880119

1. Vision2. Leadership/Planning Strategies3. Key Challenges4. Discuss the Library’s Role in DL

Session Objectives

All-Time Greatest Visionarieshttp://www.makefive.com/categories/debate/history/all-time-greatest-visionaries

1. Leonardo Da Vinci

All-Time Greatest Visionarieshttp://www.makefive.com/categories/debate/history/all-time-greatest-visionaries

2. Socrates

All-Time Greatest Visionarieshttp://www.makefive.com/categories/debate/history/all-time-greatest-visionaries

3. Thomas Edison

All-Time Greatest Visionarieshttp://www.makefive.com/categories/debate/history/all-time-greatest-visionaries

4. Homer

2012 ALAO Distance Learning Visionary!

Ken Burhanna

You, the Audience, You’re the Visionaries

You, the Audience, You’re the Visionaries

A Simple Vision

Libraries can make key contributions to the success of distance & blended courses by integrating our services, expertise and collections into online learning environments.

A Simple Vision

Three Questions guide our work.

A Simple Vision

1. How do we connect to library services & resources in online courses?

A Simple Vision

2. How can we create & deploy online learning strategies to support information literacy-based learning outcomes?

A Simple Vision

3. Can we identify & invest in needed content resources (some investment has already been made)?

It’s What We Do!

Subject Librarians

Connect to Strategic GoalsStrategic Plan to Support Distance

Learning

Strategic Goal 2. Enhancing academic excellence & innovation

Academic Affairs Strategy Map 2.7 Kent State Virtual (DL)

Progress Indicator: Develop DL strategic and operations plans for all AA units.

Environment Scan

Spring 2012

• About 25% of students took at least one online course.

• Enrollment increased over 80% from spring 2011 to spring 2012

• Nearly 8% of all credit hours were taught online.

Key Internal Players Head, Instructional Services Library Dean Associate Dean for Public Services Head, Access Services Assistant Dean for Collections and

Systems Instructional Services Team Subject Librarians

Key External Players

Vice-Provost for Extended Education Executive Director Continuing Studies Head, Center for Digital Pedagogy Associate Director, Information

Services Manager, Course Management

Services Director, Faculty Professional

Development Center Head, Educational Technology Provost?

SWOT Analysis:Opportunity & Threat

HelpfulTo achieving the objective

HarmfulTo achieving the objective

Internal Orig

in

Strengths Weaknesses

External Orig

in

Opportunities Threats

SWOT Analysis:Opportunity & Threat

HelpfulTo achieving the objective

HarmfulTo achieving the objective

Internal Orig

in

Strengths- Strong InfoLit identity- Strong relationships - Strong service orientation- Strong, engaged librarians- Good examples of vertical integration

Weaknesses- Lack educational design / instructional design resources- Uneven comfort with technology among librarians- Lack consistent buy-in within curricula beyond 2nd yr

External Orig

in

Opportunities- Online course build-out- New curricular opps (Kent Core, Experiential Learning)- Gain exposure through new communication resources - Assessment of InfoLit

Threats- Unclear top-down support- Library School InfoLit Courses- We could be left behind - Student perceptions in our Googlized world

Force Field Analysis

(Lewin 1943)

Force Field Analysis

Driving Forces Restraining Forces

University Strategic Goals

Uneven Tech Skills

Strong Information Literacy Program

Lack of Top Down Buy-In

Strong Relationships Copyright Issues

Ease/Impact MatrixI

MPACT

HIGH

LOW

Plan to do Do Immediately

Forget about it Consider

HIGH

EASE OF IMPLEMENTATION

Ease/Impact MatrixI

MPACT

HIGH

LOW

-Reform copyright policies-Hire InstDesign Librarian-Acquire online content-Develop grant program

-Develop librarian skills-Cultivate partnerships-Integrate content-Publicize services

- Develop subject-specific online information literacy courses

- Hold drop-in online workshops for students.

HIGH

EASE OF IMPLEMENTATION

Communication Tools Share the Vision• With colleagues• With leadership• By giving presentations

Create Core Messages• For internal leaders• For colleagues• Develop “elevator” speeches

Create Guiding Documents• Guiding Questions Documents• Subject Librarian Handout• InfoLit Plan Handout

For the Internal Leader: I think the university’s investment in expanding online courses and

programs is a tremendous opportunity for the library.

As you know, it is a strategic goal for all units within academic affairs to articulate strategic and operational plans for distance education. As a support unit with our RCM environment, this is a great opportunity for us to prove our worth, but more importantly in my mind, it give us a chance to reaffirm what the library is all about and support student learning.

Three overarching questions can guide our work: 1. How can we connect online courses to library services and resources? 2. How can we support information literacy learning outcomes within online courses? And 3. how can we provide digital content for online courses? By guiding faculty to answers to these questions, we can help realize the libraries’ mission and ensure we’re not left behind in the online environment.

Core Message

For the Subject Librarian Colleague: I’d like to discuss how we can support University’s new commitment to online

course development.

I think it’s a great opportunity for us to have the conversations we always dream of having with our faculty colleagues about how the library can support student learning.

I think it boils down to three overarching questions: 1. How can we connect online courses to library services and resources? 2. How can we support information literacy learning outcomes within online courses? And 3. How can we provide digital content for online courses?

I recognize that as a group, we possess varying levels of comfort and expertise with technology, but by learning some new skills and sharing our experiences, I think we can start to make an impact on this new strategic initiative for the university.

Core Message

Action Plan

1. Create strategic partnerships.

2. Develop support tools & resources.

3. Provide professional development opportunities for subject librarians.

4. Publicize / Communicate Vision.

Strategic Partnerships• Office of Continuing & Distance Education• VP for Extended Ed• Director of OCDE• Director of Ctr for Digital Pedagogy

• Information Services• Blackboard Adminstrator• Ed. Tech Team

• Faculty Professional Development Center• College Writing Program• Other programs, departments & colleges

Tools & Resources

•Online Support Portalhttp://libguides.library.kent.edu/dlsupport•Guiding Questions Document•Growing library of learning objects

Tools & Resources

Tools & Resources

Guiding Questions Document

3 Big Questions

Professional Development

• Provided professional development sessions on:

Online course developmentBlackboard Learn SessionCopyright issues onlineLibGuides (content management tool)Online Learning Tools (KSU Tube, Presentation Maker, etc.)

• Guiding questions document

• Individual consultations

• Word of mouth / leverage partnerships

• Internal conferences• Internal publications• Publicize successes.

Get the Word Out

• More than doubled number of College Writing course sections using online skill modules & quizzes (88 to 249).

• Librarians participated in 18 online course development meetings.

• Customized library content placed in 7 online courses.

• 5 librarians now have administrative access to course management system.

• Contributed to approx. 425 course sections.

Early Results

Staffing Staff Professional Development

◦ 91.5% librarians received no training in library school (Fritts and Casey 2010)

Copyright Policy & Support Steaming, Video Content Biting off more than you can chew

Challenges

Cassner M. & Adams, K.E. (2008). “The Subject Specialist Librarian’s Role in Providing Distance Learning Services,” in Journal of Library Administration. 48: 391-410.

Fritts J. & Casey A.M. (2010). “Who Trains Distance Librarians? A Study of the Training and Development Needs of Distance Learning Librarians” in Journal of Library Administration. 50:617-627.

Lewin K. (1943). Defining the "Field at a Given Time." Psychological Review. 50: 292-310. Republished in Resolving Social Conflicts & Field Theory in Social Science, Washington, D.C.: American Psychological Association, 1997.

"Standards for Distance Learning Library Services", American Library Association, September 1, 2006. http://www.ala.org/acrl/standards/guidelinesdistancelearning (Accessed May 7, 2012)

References

Web Linkshttp://libguides.library.kent.edu/dlsupporthttp://www.slideshare.net/kburhanna/dlig-2012-workshop-12880119http://www.library.kent.edu/skill_moduleshttp://www.library.kent.edu/instruction

Ken Burhannakburhann@kent.edu

http://www.slideshare.net/kburhanna/dlig-2012-workshop-12880119

Questions