dr. trey guinn 1. trey guinn 1 nonverbal communication basic perspectives dr. trey guinn you say it...

NONVERBALCOMMUNICATION 7/11/17

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NonverbalCommunicationBasicPerspectives

Dr.TreyGuinn

Yousayitbest…

Dr.TreyGuinn

NONVERBALCOMMUNICATIONBASICS

1. Definenonverbalcommunication2. Classifynonverbalbehaviors3. Considertheinterplayofnonverbalcuesandverbalcues(the

totalcommunicationprocess)4. Reviewtrendsinresearch5. Discussrelevancetooureverydaylives

Dr.TreyGuinn

a definitionofcommunication…

“Theprocessofsendingandreceivingmessagesdesignedtoconveymeaningandaccomplishgoals.”

1)DefiningNonverbalCommunication

Dr.TreyGuinn

a definitionofcommunication…

“Theprocessofsendingandreceivingmessagesdesignedtoconveymeaningandaccomplishgoals.”

…wheredoesnonverbalfitinthisdefinition?

1)DefiningNonverbalCommunication

Dr.TreyGuinn

1)DefiningNonverbalCommunication

Whatcomestomindwhenyouconsidernonverbalcommunication?

Communicationeffectedbymeansotherthanwords

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1)DefiningNonverbalCommunication

Whatcomestomindwhenyouconsidernonverbalcommunication?

Dr.TreyGuinn

1)DefiningNonverbalCommunication

Communicationeffectedbymeansotherthanwords

– Some nonverbal communication behaviors accompany words

– Other nonverbal communication behaviors convey meaning on their own

Dr.TreyGuinn

2)ClassifyingNonverbalBehaviors

Nameafewwecommunicatenonverbally

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2)ClassifyingNonverbalBehaviors

• Facial displays are particularly important in three arenas

– Identity

– Attractiveness

» Symmetry

» Proportionality

– Emotion

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2)ClassifyingNonverbalBehaviors

• Facial displays & Attractiveness

Dr.TreyGuinn

2)ClassifyingNonverbalBehaviors

• Facial displays – By looking at his or her face, can you tell when

a loved one might be:

• Mad

• Sad

• Happy

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2)ClassifyingNonverbalBehaviors

• Eye behaviors, which are known as oculesics, comprise a second nonverbal channel

– Eye contact

– Pupil size

Dr.TreyGuinn

2)ClassifyingNonverbalBehaviors

• Eye behaviors…

• When you enter an elevator full of strangers, do you find yourself staring at the buttons, the ceiling, your phone?

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2)ClassifyingNonverbalBehaviors

• Eye behaviors…

• Have you ever looked at another person in such a way to communicate your sexual interest in him or her?

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Channels of Nonverbal Communication

• The study of movement is known as kinesics; the study of gestures is known as gesticulation

– Emblems - Substitute for words and phrases

– Illustrators – Accompany/reinforce verbal messages– Affect Displays - Show emotion

– Regulators - Control the flow and pace of communication– Adaptors - Release physical or emotional tension

Dr.TreyGuinn

2)ClassifyingNonverbalBehaviors• The study of touch is known as

haptics

• Why, when, how do we touch people?

Dr.TreyGuinn

2)ClassifyingNonverbalBehaviors• The study of touch is known as

haptics

• Why, when, how do we touch people?

– Affectionate touch

– Caregiving touch

– Power and control touch

– Aggressive touch

– Ritualistic touch

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2)ClassifyingNonverbalBehaviors

• Vocalics are aspects of the voice that convey meaning

• Pitch

• Inflection

• Volume

• Rate

• Fillerwords

• Articulation

• Accent

• Silence

Dr.TreyGuinn

2)ClassifyingNonverbalBehaviors

• Vocalics are aspects of the voice that convey meaning

Doyouknowwhenababyishungryasopposedtotired…….

justfromhearinghowitcries?

Dr.TreyGuinn

2)ClassifyingNonverbalBehaviors

• Olfactics is the study of smell

– Memory: olfacticassociations

– Sexual attraction: we are drawn to people with dissimilar scents… WHY?

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2)ClassifyingNonverbalBehaviors

• Proxemics: how we use space to communicate

– Hall’s spatial zones

» Intimate distance: 0-1½ ft

» Personal distance: 1½-4 ft

» Social distance: 4-12 ft

» Public distance: 12+ ft

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2)ClassifyingNonverbalBehaviors

• Physical appearance sends messages, whether intentionally or unintentionally

– Halo effect says we attribute positive qualities to attractive people

– Pressure to be attractive can lead to, or worsen, eating disorders

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2)ClassifyingNonverbalBehaviors

• Chronemics is the way we use time to communicate

– Messages about value

– Messages about power

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2)ClassifyingNonverbalBehaviors

• Artifacts are the objects and visual features in an environment that reflect who we are

• Artifacts can also reflect how we wish to be seen by others

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3)Consideringtheinterplayofverbalcuesandnonverbalcues

• Thetotalcommunicationprocess

• PaulEkman:– Repeating– Conflicting– Complementing– Substituting– Accenting/Moderating– Regulating

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4)ReviewingTrendsinNonverbalResearch

• Keyfindings– NVC is present in most interpersonal conversations

– NVC often conveys more than verbal communication

– NVC is usually believed over verbal communication

– NVC is the primary means of expressing emotion

• Fatalflaws– Over-generalizations

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5)Discussrelevanceofnonverbalcommunicationtooureverydaylives

• Nonverbal communication serves several functions– Managing conversations– Expressing emotions– Maintaining relationships– Forming impressions– Influencing others– Concealing information

Dr.TreyGuinn