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AQA GCSE (9-1) BUSINESS (8132)

3.4.3 Motivating employees

Define motivation here:

__________________________________________________________________________________

__________________________________________________________________________________

__________________________________________________________________________________

Financial

Salary / wage

Commission

Profit sharing

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AQA GCSE (9-1) BUSINESS (8132)

Non - Financial

Training

Responsibility

Fringe Benefits

Management styles

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AQA GCSE (9-1) BUSINESS (8132)

Benefits of a motivated workforce

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Autocratic Democratic

Paternalistic Laissez-faire

AQA GCSE (9-1) BUSINESS (8132)

Helps employee retention

• Retention means to keep staff; it means that

the staff will remain working for the

business

• Motivation can help with employee retention

The importance of employee retention

• Unhappy, unmotivated staff will

_________________ a business

• This could affect the businesses

reputation as an employer and in the industry in which it

________________________

• If a business motivates its employee they will feel valued,

enjoy their job and not consider leaving

• This will improve employee _________________

• This will have an impact on costs as new employees will not

have to be ______________________

• Lower costs can mean higher profits for the business

• Employees that stay within a business can become familiar with

important business __________________________

• Over time employees can ________________ important business

relationships with customers

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AQA GCSE (9-1) BUSINESS (8132)

High Productivity

• Productivity means the _________________________ of one worker

over a specific __________________________________ of time

e.g. hour

• Sometimes this is easy to _________________, in other

businesses it’s hard to work out

• Well ______________________ employees are more productive and

will also motivate ______________________

• Productivity is a ___________________ measurement of a

business’s _______________________

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