email and social media: so happy together
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EMAIL & SOCIAL MEDIA: SO HAPPY TOGETHER
Adam Q. Holden-Bache Charlotte Chamber
April 6, 2011
• IT’S A SOCIAL, SOCIAL WORLD
• EMAIL MAKES THE WORLD GO ROUND
• EMAIL AND SOCIAL MEDIA: THE PERFECT PARTNERSHIP
• THE THREE LEVELS OF SOCIAL SHARING IN EMAIL
• TAKEAWAYS
Table of Contents
IT'S A SOCIAL, SOCIAL WORLD
Social media isn’t a fad- it’s a fundamental shift in the way we
communicate.
51% of US residents age 12 or older have Facebook profiles
LinkedIn Membership
EMAILMAKES THE WORLD GO ROUND
Source: Flowtown “My Mom is on Facebook”
Everyone uses email.
42% of active social networkers check their email account four or more times a day, compared to just 27% of their non-networked counterparts.
Source: Merkle ”View from the Social inbox"
Email marketing will generate an ROI of $43.62 for every
dollar spent.
Source: DMA ”Power of Direct Report 2009"
It’s where the budgets are going…
78% of consumers share information via email
versus 22% who prefer social media.
Source: Marketing Sherpa ”Email is Social and it’s not Going Anywhere"
Methods used for sharing online content
Over 20% of social media users have shared something from an email campaign to their social accounts
via a share option.
Source: Merkle ”View from the Social Inbox 2010"
When asked to receive updates from companies...
only 10% elected to do so through Facebook, while 90% opted for an email
newsletter.
Source: Useit.com Newsletters Survey
EMAIL & SOCIAL:THE PERFECT PARTNERSHIP
EMAIL SOCIAL MEDIA
Only 27% have implemented a social strategy into their email campaigns.
Combine Forces…
Connect and Share
Including a social sharing option in an email increased click-through rates from an average of 7.2% to 8.7%.
Including as many as three different sharing options boosted the rate to 11.2%.
Source: GetResponse "Email Marketing and Social Media Integration Report"
Extend your reach…
Active social network users have, on average, around 500 connections.
Facebook average: 130 friendsTwitter average: 300 followersLinkedIn average: 63 connections
THE 3 LEVELSOF SOCIAL SHARING IN EMAIL
1. Link to your social channels
1. Link to your social channels
2. Share your entire email
3. Share email content
Encourage social sharing…
Connect AND Share
Takeaways
• Marketers are increasing investments in both email and social media marketing.
• Email continues to be an effective channel even as users spend more time with social media.
• Email remains a powerful marketing channel that generates real results.
• Create shareworthy content
Key Takeaways
• Include social sharing links your emails
• Tweet about content/offers only available via email subscription
• Include social channel content from Facebook, Twitter or LinkedIn Groups in your email campaigns
• Tweet about a post on your Facebook page
• Provide content via email and encourage comments on your blog or Facebook page
Cross-pollinate
• Invest in your social channels. Engage. Interact.
• Increase your email subscriber base through social media
• Allow your contacts to communicate with you in the channel of their choice.
• Test everything
Take Action
• Measure the effectiveness of your social campaigns against business goals and objectives
• Determine your ROI (Return on Investment)
• Don’t forget that social media and email can also SAVE you money
Don’t Settle On Not Knowing…
Mass Transmit - multi-channel Internet marketing agency
Email Transmit - email service provider (ESP)
Group Transmit - social sharing application
How Mass Transmit Can Help
@MassTransmit
@EmailTransmitFacebook.com/MassTransmit
LinkedIn.com/companies/Mass-Transmit
A copy of this presentation can be viewed or downloaded at Slideshare:
http://slideshare.net/masstransmit
Presentation
THANK YOU
Adam Q. Holden-Bache8701 Mallard Creek Dr.
Charlotte, NC 28262704-706-2670 x200
adam@masstransmit.com
Twitter: @adamholdenbache
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