endpoint mgr.9

1 Endpoint Solutions Confidential

“How to Evolve Corporate Culture

For Long Term Success”

A Tutorial by Endpoint Solutions Inc.

2 Endpoint Solutions Confidential

Simply Stated: “Mfg is Tool Control”

“Consistency in a variable environment”

Less Variability = More output = More $$

“How” the tool is run, effects profit

3 Endpoint Solutions Confidential

The “Total Control” Architecture

Data gathering & reporting

P.M Cycle & Product Mix comp

Predict Tool Events before scrap

Cost & Cycle time reduction

A truly ‘lean’ operation

$$$Statistical

Process Control

Optimize

Tool Sub -Component SPC

AdvancedProcess Control

4 Endpoint Solutions Confidential

The “Business Cycle”

Time

# Units

Fight to get every unit out the door

Can’t meet demandSales drop off

Cut costs

Miss market share

Completely Stop spending

Create “Quality” issues

Slow Spending

Lay off people“Quality” issues RMA

Hire more Jr. people

Inventory Builds

5 Endpoint Solutions Confidential

The “Business Lifecycle” Many cycles can look like:

But, have you gotten “better” at what you make? Higher Quality Faster Cycle time Lower costs

6 Endpoint Solutions Confidential

Typical Corporate Spending Habits

Spend $X on product & technology development

Spend $Y on equipment to make that new technology

But ……

What was spent on systems to control Product & Equip?

7 Endpoint Solutions Confidential

Result: long term benefit is much greater than the cost

Evolution vs. Revolution

Time

Unit Cost

$$$!

Revolutionary Cost Curve

InvestmentDeploy

¢

¢Evolutionary Cost Curve

8 Endpoint Solutions Confidential

Why Revolutionary Wins → “Products” Less variability leads to …

Better control which enables …

Higher Process Capability (Cp) with …

Less Human intervention and …

Less Fire-fighting all Equal …

Better ‘Quality’

$

9 Endpoint Solutions Confidential

Why Revolutionary Wins → “Tools” Less Unplanned downtime nets …

Less Cycle Time with ...

Less Inventory which enables …

More “Time” for:

Maintenance improvements +

Optimization of consumables =

More UPH at Less Cost

$$$

10 Endpoint Solutions Confidential

People have to get engaged to really understand Remember high school French?

The Endpoint Solutions “How”

Time / Effort

%

Understanding

Tell Them

Least Effective

Show Them

Minimum requirement but only for some people

Make Them do it

Minimum requirement for most people

Make Them tell someone else

Most Effective

A journey with your team

11 Endpoint Solutions Confidential

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Resource Loading

PM

Minimal time from Engineering & Operations teams I.T contribution can be substantial, but manageable

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Launch Analysis

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Solution

I.T

Code

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Test

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Deploy

I.T

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I.T

I.T

Customer

12 Endpoint Solutions Confidential

Spend less [time & money] and get much more benefit

Why Endpoint Solutions?

Time

Unit Cost

EvolutionDeploy

Do it Yourself

Endpoint Solutions Inc.

Deploy

Calendar Year

UP

H &

Cp

k

Co

sts

13 Endpoint Solutions Confidential

Results Over Business CyclesBiz Cycle ‘Valleys’

Deployments

14 Endpoint Solutions Confidential

Thank You

15 Endpoint Solutions Confidential

Appendix A Riddle SPC Case Study

16 Endpoint Solutions Confidential

A Riddle What do all these have in common?

“Quality is Free” by Philip B. Crosby

“Principles and Practices of TQM” by T. J. Cartin

“Introduction to TPM” by Seiichi Nakajima & Norman Bodek

“Good to Great” by Jim Collins

“Built to Last” by Jim Collins

“5S for Operators: 5 Pillars of the Visual Workplace” “Lean Manufacturing That Works: ….” by Bill Carreira “The Toyota Way” by Jeffrey Liker

“Toyota Kata” by Mike Rother

“Stop Smoking” By millions of New Year’s Eve’ers

Appendix

17 Endpoint Solutions Confidential

Top 10 ‘Six Sigma’ Program Failure Points Mechanistic template-dependent unimaginative problem-solving Losing your executive support base Losing unit integrity Failure to retain currency with state-of-the-art methodologies Going Native – becoming part of the problem Lone Ranger – are you leading if no one is following? Prophet in the Wilderness – being too far ahead of your time Flawed and excessive metrics Relevancy lost – ROI vs. common sense and goodness Ice Cream team – failure to substantively engage

Reference: Elias & Associates LLC

18 Endpoint Solutions Confidential

SPC Everybody “knows about SPC” …. Right? But do you really know “how” to use it effectively?

SPC is only a “Data gathering & reporting” tool Required as “Foundation For Advanced Mfg operations”

Or

Do you get beat up by SPC?

Appendix

19 Endpoint Solutions Confidential

The “Time & Money” Cycle My classic 1966 Mustang along with my buddies It took time and it took money You never have both together

Appendix