enhancing organizational maturity

Enhancing Organizational

MaturityUtilizing OPM3 and PMO Tools in Achieving

Better Business and Financial Results

Nada A. Abandah, OPM3, PgMP

Methodology Helps you Manage… It Does not

Manage You! Helps you achieve results, but it is not the result!

Examine five different challenges in five businesses,

Assess the options those organizations had, and what option pursued,

Critique the outcome, and Share the conclusion

Structure of the Presentation

The Challenge: ◦ 83 interrelated, interdependent projects, ◦ Aggressive deadline, with short market window, ◦ Functional staff “Managing Projects” with limited or no

PM experience, ◦ Zero tolerance for mistakes, delays, or problems.

The Options: ◦ Provide proper training for functional staff◦ Hire Project Management Staff ◦ Create detailed, idiot-proof methodology ◦ Manage the Projects by the PMO

Launching Telecom Operator

The Resolution: ◦ Create a Master Plan of Milestone plans. ◦ Focus on managing interdependencies ◦ Provide early warning signs ◦ Create a culture of urgency ◦ PMO does all paper work, PMs focus on work.

Launching Telecom Operator

Focus on What’s Important…

Telecommunication:

The Challenge: ◦ Family business in its second generation, ◦ Business grew organically from 18 to over 300 in

less than 6 months, ◦ Huge amount of waste, unjustified costs, and

suspected embezzlement, ◦ Centralized decision-making, senior management

is a bottle-neck, ◦ No streamlined operations, and projects running

in “Fire-Fighting” Mode.

Institutionalizing Construction Co.

The Resolution: ◦ Standardization is the first step of Improvement, ◦ Start with the vision and strategic objectives, and

work your way from there, ◦ Focus on the right things that impact the bottom

line,

Institutionalizing Construction Co.

Institutionalizing Construction Co.

http://www.youtube.com/watch?v=ubNF9QNEQLA

It’s Easy to Miss Something You’re Not Looking for

Construction: Institutionalizing Family Business, Building a Process, Reducing Waste

The Challenge: ◦ Newly established PMO office, with less than 2 years

of Project Management Culture, ◦ Diversified projects in scope, size, nature, importance,

and needs, ◦ Departmental PMO (within IT Department) servicing

the entire organization.

The Options: ◦ Make the methodology extensive to suite the diversity

of projects, ◦ Create flavors of the methodology

Transforming a Stock Exchange

Profile Project Manager Level

Scope Details

Reporting & Communication

…

Profile A Large Project

Dedicated Project Manager

Very detailed scope statement

Detailed, electronic, weekly.

Profile B Medium Project

Project Manager

Scope statement

High level, monthly or twice a month.

Profile C Small Project

Project Coordinator

SOW Simple, weekly

Profile D Fast Track

Sr. Project Manager

SOW Daily.

Transforming a Stock Exchange

One Size Does Not Fit All…

Finance: Conformance, Consistency, Delivery Excellence.

The Challenge: ◦ Focusing on % complete as a reporting tool, ◦ Senior Management insisting on knowing the

details, ◦ Minister under huge public pressure for delivering,◦ Not seeing the value in having a PMO.

The Resolution: ◦ Focusing on Bottom Line (what did the result of

my project achieve) ◦ Eliminating % complete from reporting.

eGovernment Complete?

It’s Not What’s Finished, It’s What Isn’t!

Government: Reporting Progress & Achieving Results

The Challenge: ◦ Local Company competing at international level, ◦ Creating detailed, yet flexible methodology that

maintains the consistency, but allows for suppleness,

The Options: ◦ Go Agile! ◦ Adapt a well-known methodology (i.e. Oracle,

Rational…) and customize it

Controlling the Uncontrollable

Controlling the Uncontrollable

http://www.youtube.com/watch?v=KIeGxgnz2e8

Managing a Project is Like Playing Chess

Software: Compliance, Consistency, Predictability, International Standards.

Focus on what’s important, and don’t get derailed by the temptation of being everything, to everyone, at all times,

Learn the Methodology, then choose when to break it

Reporting should help you see early warning signs, and what needs to be done to achieve results instead of highlighting the achievements.

Methodology help institutionalize, increase predictability, and enhance business results.

Key Take Aways

To receive detailed case studies and copy of presentation, send a blank email to symposium@intrinsic-management.com

Follow @OPM3 and @IntrinsicTips on Twitter for daily tips on enhancing Organizational Maturity in OPM

Check the Detailed presentations on SlideShare and Prezi

Follow Up

Thank You! Nada Abandah