enrollee registration instructions for online services - edl · from the homepage select: new user?...

Enrollee Registration Instructions for Online Services

From the homepage select:

New user? Register here

Step 1 of Registration:

User Type: Enrollee

Enrollee Registration Instructions

for www.deltadentalins.com

If you have any problems during

registration click on the secure

form link to send a inquiry to our

registration department

Step 2 of Registration:

First Name: Full or first initial of

enrollee’s first name

Last Name: Complete last name

(Including Jr, Sr, III, etc)

Enrollee ID: SSN (without dashes)

or alternate ID number

Date of Birth: (XX/XX/XXXX)

Note: Make sure to click on the

button to find out each field

requirement

Step 3 of Registration:Create a username and password for

online services. Enter a valid e-mail

address that can be used for username

retrievals in the future

Note: Make sure to click on the button to

find out each field requirement

Challenge Question & Answer:

You can select 1 of 5 choices:

* City of Birth?

* Last 4 digits of driver’s license?

* Mother’s maiden name?

* Name of High School?

* Name of favorite pet?

Check that you have read the Terms and

Conditions of registration

Log Out-

After your done reviewing

information online

Manage Your Account

View Eligibility and Benefits

View eligibility, print ID cards and benefit

details

(I.E. co-payments, maximum and deductibles)

View Claims

View claim details for self and family members.

Note: Pre-Determinations and Orthodontic

claims are not available online

Manage Your Account

Find an International Dentist

Find average fees charged by dentist

View customary fees within a zip code.

Learn about dental health

Provides information on dental terminology

and oral healthcare

My Profile

Change the password, challenge

question and e-mail address.

Enrollee Online Services

Secure login for benefits, eligibility and claim status.

Access to dental health information.

Fee Finder

Enrollees can find the average fee for highly utilized procedures.

Forgot username?

Click on username

Forgot username- Step 1

User Type: Enrollee

Enrollee username and password recovery for www.deltadentalins.com

Enrollee- Forgot Username(see page 3 for instructions on how to

obtain your password)

Forgot username- Step 2

First Name: full or first initial of

enrollee’s first name

Last Name: Complete last name

(Including Jr, Sr, III, etc)

Enrollee ID: SSN (without dashes)

or alternate ID number

Date of Birth: (XX/XX/XXXX)

Note: Make sure to click on the

button to find out each field

requirement

If you have problems with this

application please use the secure

form link to contact our

Registration Department

CONFIRMATION

You will get a

confirmation page when

the system recognizes

your username

Shortly, you will receive an

e-mail in your inbox with

your username.

Forgot password?

Click on password

Enrollee-Forgot Password (see page 1 for instructions on how to obtain your username)

Forgot password- Step 1

Enter username and last

name of the enrollee.

Note: if you don’t remember

your username refer to page

one for username recovery

Forgot password- Step 2

Your challenge question

will populate.

Challenge Answer:

Answer your challenge

question as created when

you originally registered.

Forgot password- Step 3

Enter your new password

CONFIRMATION

You will get a

confirmation page when

your password has been

changed

We keep you smiling®